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Contract Award Notice

Provision for Interpreting and Translation Services

  • First published: 01 August 2019
  • Last modified: 01 August 2019

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
North of England Commercial Procurement Collaborative (NOE CPC) (hosted by and acting through Leeds
Authority ID:
AA77083
Publication date:
01 August 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The below-listed authorities (plus those entities listed at Section II.2.11 and Section VI.3) are eligible to access the resulting framework – subject to NOE CPC approval.

Barnsley Facilities Services Ltd

Barnsley Hospital NHS Foundation Trust

Bradford Teaching Hospitals NHS Foundation Trust

Burton Hospitals NHS Foundation Trust

Calderdale and Huddersfield Solutions Ltd

Calderdale and Huddersfield NHS Foundation Trust

Chesterfield Royal Hospital NHS Foundation Trust

Colchester Hospital University NHS Foundation Trust

Derbyshire Community Health Services NHS Foundation Trust

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

Harrogate Healthcare Facilities Management Ltd

Harrogate and District NHS Foundation Trust

Heart of England NHS Foundation Trust

Humber Teaching NHS Foundation Trust

Ipswich Hospital NHS Trust

Isle of Man Department of Health and Social Care James Paget University Hospitals NHS Foundation Trust

Leeds and York Partnership NHS Foundation Trust

Leeds Community Healthcare NHS Trust

Leeds Teaching Hospitals NHS Trust

Leicestershire Partnership Trust

Lincolnshire Community Health Services NHS Trust

Lincolnshire Partnership NHS Foundation Trust

Locala Community Partnerships Mid Yorkshire Hospitals NHS Trust

North Cumbria University Hospitals NHS Trust

North Tees and Hartlepool Solutions LLP, North Tees and Hartlepool NHS Foundation Trust

Northern Lincolnshire and Goole NHS Foundation Trust

Northumbria Healthcare Facilities Management Ltd

Northumbria Healthcare NHS Foundation Trust QE Facilities Ltd

Gateshead Health NHS Foundation Trust

Salisbury NHS Foundation Trust

Sheffield Children's NHS Foundation Trust

Sheffield Health and Social Care NHS Foundation Trust

Sheffield Teaching Hospitals NHS Foundation Trust

Sherwood Forest Hospitals NHS Foundation Trust

Southport and Ormskirk Hospital NHS Trust

Stockport NHS Foundation Trust

Synchronicity Care Ltd (a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust) T/A CDD Services.

The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Queen Elizabeth Hospital Kings Lynn NHS Trust

The Rotherham NHS Foundation Trust

United Lincolnshire Hospitals NHS Trust

University Hospitals Birmingham NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Leicester NHS Trust

York Teaching Hospital NHS Foundation Trust

Yorkshire Ambulance Service NHS Trust

NOE CPC member bodies as listed at: http://www.noecpc.nhs.uk/current-members and any additional new NOE CPC members including wholly owned companies and subsidiaries, may utilise this framework agreement during the contract term. See Section II.2.11 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

North of England Commercial Procurement Collaborative (NOE CPC) (hosted by and acting through Leeds and York Partnership NHS Foundation Trust.

Savile Street East

Sheffield

S4 7UQ

UK

E-mail: annie.morris@noecpc.nhs.uk

NUTS: UK

Internet address(es)

Main address: https://in-tendhost.co.uk/noecpc

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision for Interpreting and Translation Services

Reference number: CPC 02826

II.1.2) Main CPV code

79530000

 

II.1.3) Type of contract

Services

II.1.4) Short description

NHS North of England Commercial Procurement Collaborative is seeking to establish a framework agreement for the provision of interpretation and translation services for use by the NHS and other eligible authorities. The framework will provide the supply of language support services to staff requiring assistance in providing clinical services, either individually or as groups, to service users who speak, communicate or read languages other than English. The agreement will include the following as a minimum, but not be limited to:

— face to face interpretation services,

— telephone interpretation services,

— video interpretation services,

— translation services (including hard copy and electronic translation services),

— sensory impairment interpretation and translation services (including but not limited to British sign language, lip speaking, speech-to-text operators, Braille transcription and audio transcription).

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 10 000 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

79530000

79530000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

United Kingdom and any of the crown dependencies (including but not limited to, the Isle of Man).

II.2.4) Description of the procurement

The below-listed authorities (plus those entities listed at Section II.2.11 and Section VI.3) are eligible to access the resulting framework – subject to NOE CPC approval.

Barnsley Facilities Services Ltd

Barnsley Hospital NHS Foundation Trust

Bradford Teaching Hospitals NHS Foundation Trust

Burton Hospitals NHS Foundation Trust

Calderdale and Huddersfield Solutions Ltd

Calderdale and Huddersfield NHS Foundation Trust

Chesterfield Royal Hospital NHS Foundation Trust

Colchester Hospital University NHS Foundation Trust

Derbyshire Community Health Services NHS Foundation Trust

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

Harrogate Healthcare Facilities Management Ltd

Harrogate and District NHS Foundation Trust

Heart of England NHS Foundation Trust

Humber Teaching NHS Foundation Trust

Ipswich Hospital NHS Trust

Isle of Man Department of Health and Social Care James Paget University Hospitals NHS Foundation Trust

Leeds and York Partnership NHS Foundation Trust

Leeds Community Healthcare NHS Trust

Leeds Teaching Hospitals NHS Trust

Leicestershire Partnership Trust

Lincolnshire Community Health Services NHS Trust

Lincolnshire Partnership NHS Foundation Trust

Locala Community Partnerships Mid Yorkshire Hospitals NHS Trust

North Cumbria University Hospitals NHS Trust

North Tees and Hartlepool Solutions LLP, North Tees and Hartlepool NHS Foundation Trust

Northern Lincolnshire and Goole NHS Foundation Trust

Northumbria Healthcare Facilities Management Ltd

Northumbria Healthcare NHS Foundation Trust QE Facilities Ltd

Gateshead Health NHS Foundation Trust

Salisbury NHS Foundation Trust

Sheffield Children's NHS Foundation Trust

Sheffield Health and Social Care NHS Foundation Trust

Sheffield Teaching Hospitals NHS Foundation Trust

Sherwood Forest Hospitals NHS Foundation Trust

Southport and Ormskirk Hospital NHS Trust

Stockport NHS Foundation Trust

Synchronicity Care Ltd (a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust) T/A CDD Services.

The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Queen Elizabeth Hospital Kings Lynn NHS Trust

The Rotherham NHS Foundation Trust

United Lincolnshire Hospitals NHS Trust

University Hospitals Birmingham NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Leicester NHS Trust

York Teaching Hospital NHS Foundation Trust

Yorkshire Ambulance Service NHS Trust

NOE CPC member bodies as listed at: http://www.noecpc.nhs.uk/current-members and any additional new NOE CPC members including wholly owned companies and subsidiaries, may utilise this framework agreement during the contract term. See Section II.2.11 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.

II.2.5) Award criteria

Quality criterion: Quaility / Weighting: 40

Price / Weighting:  60

II.2.11) Information about options

Options: Yes

Description of options:

Listings of entities eligible to utilise any resulting agreement(s), subject to the approval of NOE CPC include any other NHS/public sector bodies located in England, Wales, Scotland, Northern Ireland, including any of the crown dependencies and NHS collaborative procurement organisations: The NHS in England (National Health Service for the United Kingdom) including but not limited to Foundation Trusts, Acute (Hospital) Trusts, Ambulance Trusts, Mental Health Trusts, Care Trusts listed at: https://www.nhs.uk/servicedirectories/pages/nhstrustlisting.aspx Clinical Commissioning Groups: https://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx Area Teams: https://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx Special Health Authorities: http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx NHS Improvement: https://improvement.nhs.uk/ Department of Health: https://www.gov.uk/government/organisations/department-of-health

Arm’s Length Bodies: https://www.gov.uk/government/publications/how-to-contact-department-of-health-arms-length-bodies/department-of-healths-agencies-and-partner-organisations

Sustainability and Transformation Partnerships (STPs) and their individual constituent organisations: https://www.england.nhs.uk/stps/view-stps/ NHS England: https://www.england.nhs.uk/ and other organisations involved in commissioning primary care services via clinical commissioning groups supported by commissioning support units which are responsible for commissioning most aspects of NHS care (or equivalent body established pursuant to legislation enacted as a result of, or in connection with, the white paper, equity and excellence: Liberating the NHS published July 2010.

CCG: https://www.england.nhs.uk/resources/ccg-directory/ CSU: https://www.england.nhs.uk/commissioning/comm-supp/csu/

The clinical commissioning board, area teams: https://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx and other organisations involved in commissioning and/or overseeing general practitioner services, GP consortia, GP Practices and any other provider of primary medical services:

(a) who are a party to any of the following contracts:

— general medical services (GMS),

— personal medical services (PMS),

— alternative provider medical services (APMS), and/or

(b) commissioned by NHS England or other organisations involved in commissioning or overseeing general practitioner services, as described above. The NHS in Wales, Scotland and Northern Ireland including but not limited to primary care services — GPs, pharmacies, dentists and optometrists, hospital services, and community services, including those provided through community health centres and mental health services at: NHS Wales (National Health Service for Wales): including but not limited to Welsh Health Boards, NHS Trusts and Public Health Wales: http://www.wales.nhs.uk/nhswalesaboutus/structure NHS Scotland (National Health Service for Scotland) including but not limited to Regional NHS Boards, Special NHS Boards and public health body at: http://www.scot.nhs.uk/organisations/

Health and social care services in Northern Ireland: (National Health Service for Northern Ireland) including but not limited to Health Trusts, Social Care Board and other HSC Agencies: http://online.hscni.net/ Social Enterprise UK: https://www.socialenterprise.org.uk Local Authority Councils in England, Scotland and Wales: county, unitary, district, borough, and metropolitan councils (parish/community councils) Local Councils in England, Scotland and Wales: https://www.gov.uk/find-local-council Local Authority Councils in Northern Ireland: https://www.nidirect.gov.uk/contacts/local-councils-in-northern-ireland Continued at Section VI.3 Additional Information.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

This procurement exercise will be conducted on the in-tend e-tendering portal at: https://in-tendhost.co.uk/noecpc/aspx/Home

For any support in submitting your response please contact In-tend Support team at support@in-tend.co.uk (or call 0845 557 8079/+44(0) 1144070056

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 063-146734

Section V: Award of contract

Lot No: 1

Title: Provision for Interpreting and Translation Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

21/06/2019

V.2.2) Information about tenders

Number of tenders received: 9

Number of tenders received from SMEs: 7

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 9

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

DA Languages Ltd

06207784

Statham House, Talbot Road, Stretford

Manchester

M32 0FP

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Enable2 CIC

07575601

Westend Mill, 152 Sunbridge Road

Bradford

BD1 2HA

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Empire Ltd

07575601

Empire House, College Road

Rochdale

OL12 6AE

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Line Solutions

04823110

40 Bank Street

London

E14 5NR

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ONCALL Interpreters Ltd

8848961

Third Floor, 15 Bowling Green Lane

London

EC1R 0BD

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Supreme Linguistic Services Ltd T/A Premium Linguistic Services

09340464

46 Baltimore Road

Birmingham

B42 1QN

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

thebigword group Ltd

01789968

Link Up House, Ring Road

Leeds

LS12 6AB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 10 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

For details of the list of eligible entities who may utilise the resulting agreement(s), subject to the prior agreement of NOE CPC, please refer to the original Contract Notice Section II.2.4 — Description of Procurement Section II.2.11 — information about options Section VI.3 — Additional Information

VI.4) Procedures for review

VI.4.1) Review body

North of England Commercial Procurement Collaborative (NOE CPC) (hosted by and acting through Leeds and York Partnership NHS Foundation Trust.

Sheffield

S4 7UQ

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

NOE CPC will incorporate a minimum 10 calendar standstill period at the point information on the award of contract is communicated to tenderers, in accordance with Regulation 87 of the Public Contract Regulations 2015. Any tenderer wishing to appeal the decision to award the contract, or after the award of the contract appeal the award of the contract, shall have the rights set out in Part 3 of the Public Contract Regulations 2015.

VI.4.4) Service from which information about the review procedure may be obtained

North of England Commercial Procurement Collaborative (NOE CPC) (hosted by and acting through Leeds and York Partnership NHS Foundation Trust.

Savile Street East

Sheffield

S4 7UQ

UK

E-mail: tracey.nation@noecpc.nhs.uk

Internet address(es)

URL: https://in-tendhost.co.uk/noecpc

VI.5) Date of dispatch of this notice

29/07/2019

Coding

Commodity categories

ID Title Parent category
79530000 Translation services Office-support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
annie.morris@noecpc.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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