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Contract Award Notice

T783 Out of Hours Library and Security Services

  • First published: 08 August 2019
  • Last modified: 08 August 2019
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
University of Essex
Authority ID:
AA20012
Publication date:
08 August 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The University carried out a pilot for out of hours library service, which started in October 2018 for a period of 9 months, which ends in June 2019. The pilot is proving to be a success and the University has decided to provide a 24/7 service at the Albert Sloman Library on a permanent basis during term time from October 2019. This contract is for the provision of ‘out of hours’ library service that is comparable to the services provided during our core hours, this contract is not a standard security contract but rather a contract for the provision of key library services. Contracted staff will be based at the library helpdesk and will be expected to support all library users, answering basic customer queries and dealing with various library and IT-related administrative tasks, both at the helpdesk itself and as part of ‘roving’ support throughout the building. Staff assigned to this contract therefore need to be numerate and literate, be competent and confident in the use of IT, and have excellent interpersonal and customer care.

It is a mandatory requirement that individuals undertaking designated activities for the successful supplier hold the compulsory security industry authority (SIA) licencing.

At the time of publishing the documentation, the University considers that transfer of undertakings (protection of employment) (‘TUPE’) would not apply but bidders must form their own view on this.

The duration of the contract will be for initial period of 36 months, with the option to extend for a further 2 x 12 months (in 12 months increments), subject to satisfactory performance.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

University of Essex

Colchester

UK

E-mail: procure@essex.ac.uk

NUTS: UKH3

Internet address(es)

Main address: https://www.essex.ac.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

T783 Out of Hours Library and Security Services

Reference number: DN29

II.1.2) Main CPV code

79710000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The University of Essex is looking for a contractor to fulfil its requirement to provide out of hours library and security services.

This contract is for the provision of ‘out of hours’ library service that is comparable to the services provided during our core hours, this contract is not a standard security contract but rather a contract for the provision of key library services. Contracted staff will be based at the library helpdesk and will be expected to support all library users, answering basic customer queries and dealing with various library and IT-related administrative tasks, both at the helpdesk itself and as part of ‘roving’ support throughout the building. Staff assigned to this contract therefore need to be numerate and literate, be competent and confident in the use of IT, and have excellent interpersonal and customer care.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 498 148.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

92511000

79713000

II.2.3) Place of performance

NUTS code:

UKH3

II.2.4) Description of the procurement

The University carried out a pilot for out of hours library service, which started in October 2018 for a period of 9 months, which ends in June 2019. The pilot is proving to be a success and the University has decided to provide a 24/7 service at the Albert Sloman Library on a permanent basis during term time from October 2019. This contract is for the provision of ‘out of hours’ library service that is comparable to the services provided during our core hours, this contract is not a standard security contract but rather a contract for the provision of key library services. Contracted staff will be based at the library helpdesk and will be expected to support all library users, answering basic customer queries and dealing with various library and IT-related administrative tasks, both at the helpdesk itself and as part of ‘roving’ support throughout the building. Staff assigned to this contract therefore need to be numerate and literate, be competent and confident in the use of IT, and have excellent interpersonal and customer care.

It is a mandatory requirement that individuals undertaking designated activities for the successful supplier hold the compulsory security industry authority (SIA) licencing.

At the time of publishing the documentation, the University considers that transfer of undertakings (protection of employment) (‘TUPE’) would not apply but bidders must form their own view on this.

The duration of the contract will be for initial period of 36 months, with the option to extend for a further 2 x 12 months (in 12 months increments), subject to satisfactory performance.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 063-146721

Section V: Award of contract

Contract No: T783 Out of Hours Library and Security Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

11/07/2019

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Reassurance Security Services Ltd

Hertfordshire

AL9 5HZ

UK

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 498 148.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Royal Courts of Justice

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

06/08/2019

Coding

Commodity categories

ID Title Parent category
79713000 Guard services Security services
92511000 Library services Library and archive services
79710000 Security services Investigation and security services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procure@essex.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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