Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Mid Essex Clinical Commissioning Group
Wren House Hedgerows Business Park Colchester Road
Chelmsford
CM2 5PF
UK
Contact person: Raj Ragiwala
Telephone: +44 7584021366
E-mail: raj.ragiwala@attain.co.uk
NUTS: UKH
Internet address(es)
Main address: https://midessexccg.nhs.uk/
Address of the buyer profile: https://attain.bravosolution.co.uk/
I.1) Name and addresses
NHS Basildon and Brentwood Clinical Commissioning Group
Phoenix Place Christopher Martin Road
Basildon
SS14 3HG
UK
E-mail: raj.ragiwala@attain.co.uk
NUTS: UKH
Internet address(es)
Main address: https://basildonandbrentwoodccg.nhs.uk/
I.1) Name and addresses
NHS Castle Point and Rochford Clinical Commissioning Group
Pearl House Castle Road
Rayleigh
UK
E-mail: raj.ragiwala@attain.co.uk
NUTS: UKH
Internet address(es)
Main address: https://castlepointandrochfordccg.nhs.uk/
I.1) Name and addresses
NHS Southend Clinical Commissioning Group
Floor 6 Southend-on-Sea Borough Council Victoria Avenue
Southend-on-Sea
SS2 6ER
UK
E-mail: raj.ragiwala@attain.co.uk
NUTS: UKH
Internet address(es)
Main address: https://southendccg.nhs.uk/
Address of the buyer profile: https://attain.bravosolution.co.uk/
I.1) Name and addresses
NHS Thurrock Clinical Commissioning Group
Civic Offices 2nd Floor New Road
Grays
RM17 6SL
UK
E-mail: raj.ragiwala@attain.co.uk
NUTS: UKH
Internet address(es)
Main address: https://www.thurrockccg.nhs.uk/
I.1) Name and addresses
NHS West Essex Clinical Commissioning Group
Building 4 Spencer Close St Margaret’s Hospital The Plain
Epping
CM16 6TN
UK
E-mail: raj.ragiwala@attain.co.uk
NUTS: UKH
Internet address(es)
Main address: https://westessexccg.nhs.uk/
I.2) Joint procurement
The contract involves joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://attain.bravosolution.co.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://attain.bravosolution.co.uk/
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Non-Emergency Patient Transport Service for Mid and South Essex CCGs
Reference number: ACE-0346-2019-ALC
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
The Mid and South Essex Sustainability and Transformation Partnership (STP) CCG Joint Committee want to procure a Non-emergency patient transport service (NEPTS), encompassing:
— booking and eligibility assessment,
— transportation of patients, and
— on site support at NHS Acute Trusts.
II.1.5) Estimated total value
Value excluding VAT:
57 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
60130000
II.2.3) Place of performance
NUTS code:
UKH
Main site or place of performance:
East of England, plus patient transfers to London and other hospitals.
II.2.4) Description of the procurement
The Mid and South Essex Sustainability and Transformation Partnership (STP) CCG Joint Committee have been working alongside key stakeholders and service users in developing the scope, design and procurement plans for a Non-Emergency patient transport service (NEPTS), encompassing:
— booking and eligibility assessment,
— transportation of patients, and
— on-site support at NHS Acute Trusts.
The resulting commissioning case proposes a single non-emergency patient transport service for the population of Mid and South Essex, for all land-based provision (across all ages) with the exception of secure Mental Health transport and transport currently funded by the Mid and South Essex Hospital (MSE) Group or resulting from the proposed acute reconfiguration. The scope of the project does not include a review or changes to the eligibility criteria. In addition, the service will be provided to patients registered with NHS West Essex CCG in relation to journeys to/from the Essex Cardiothoracic Centre.
The service will primarily be delivered within Essex and surrounding areas. Journeys will also be delivered outside of the local area as a consequence of patient choice, where specialist care is required or for repatriation.
NEPTS are a key enabler underpinning access to elective care and supporting timely and efficient discharge processes for acute and community inpatient providers. As a partner within the system, the NEPTS provider for Mid and South Essex will support improvements in the latter stages of urgent and emergency care pathways and continue to enable patient choice and equitable access for elective care.
The service provider will be involved with a range of service developments including the consideration of additional low level/low risk journeys from within the 999 contract to the patient transport service (for example ‘GP Urgents’). The provider will work with the commissioner to explore the development of a technological solution to deliver active communication with patients and healthcare professionals.
Two well-attended stakeholder workshops were undertaken in March 2019. Feedback on the current service was generally positive with acknowledgement of reliable, caring service provision. The main areas for improvement being management of expectations (for patients and healthcare professionals) through communication and improved discharge coordination with acute Trusts.
Face to face patient engagement including an online survey took place between 16th May and 14th June. The responses allowed commissioners to quantify specific outcomes from the survey cohort but also recognise the unique individual experiences and improvement recommendations. The key themes for improvement on the service was the communication with patients regarding their collection, the reduction in waiting times for transport and the communication with patients and the booking centres, specifically availability of booking operators and recording of significant information.
The clinical cabinet considered and supported the service specification in July 2019.
An equality, quality and privacy impact assessment has been completed with no negative impacts being identified.
During 2018/19, just under 180 000 journeys were undertaken across the in-scope NEPTS provision. Although there are no current plans in place that will change the expected activity levels for the in-scope provision, the proposed contract model will provide flexibility for any fundamental changes in activity to be adjusted for within the term of the contract.
The NHS standard contract will apply to the NEPTS provision. A contract length of five years with an option to extend for a further 2 years is proposed. The proposed contract model for the NEPTS is a block, with tolerance levels. The tolerance levels will be based on percentage of activity over/under performance against plan. Activity will be weighted based on mobility and journey distance to reflect impact on resources.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/07/2020
End:
30/06/2025
This contract is subject to renewal: Yes
Description of renewals:
There is an additional 2 year extension based on performance.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
12/09/2019
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
10/10/2019
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Please note that NHS West Essex CCG may participate in this contract, but if they don’t participate, this will not impact on the procurement.
To participate in this procurement, please register at link below if not already registered and express and interest.
The tender documents can then be downloaded:
https://attain.bravosolution.co.uk/
Please note that all organisations that meet the threshold of 60 % and do not score any 0’ or 1’s in the scored questions, and don’t fail any pass/fails will be taken to the invitation to tender stage, therefore no maximum or minimum number has been stated for organisations taken forward. This is line with the project board agreement.
VI.4) Procedures for review
VI.4.1) Review body
NHS Mid Essex Clinical Commissioning Group
Wren House Hedgerows Business Park Colchester Road
Chelmsford
CM2 5PF
UK
Telephone: +44 7584021366
E-mail: raj.ragiwala@attain.co.uk
VI.5) Date of dispatch of this notice
07/08/2019