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Contract Award Notice

Business Process Outsourcing — Lot 2 — Technical Support Services

  • First published: 19 August 2019
  • Last modified: 19 August 2019
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
National Grid
Authority ID:
AA21117
Publication date:
19 August 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Business process outsourcing — Lot 2 — technical support services.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

National Grid

04508773

1-3 Strand

London

WC2N 5EH

UK

Contact person: Abdul Butt

E-mail: abdul.butt@nationalgrid.com

NUTS: UKI32

Internet address(es)

Main address: www.nationalgrid.com

I.6) Main activity

Electricity

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Business Process Outsourcing — Lot 2 — Technical Support Services

Reference number: WS136441317

II.1.2) Main CPV code

75112000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Business process outsourcing — Lot 2 — technical support services.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Lowest offer:   / Highest offer:  

II.2) Description

II.2.2) Additional CPV code(s)

75112000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Business process outsourcing — Lot 2 — technical support services.

II.2.5) Award criteria

Quality criterion: Change delivery / Weighting: 16

Quality criterion: Scenario based testing / Weighting: 64

Cost criterion: Rate card / Weighting: 15

Cost criterion: Commercial legals / Weighting: 5

II.2.11) Information about options

Options: Yes

Description of options:

4 year framework agreement with an option to extend for incremental periods up to a further 4 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with a single operator.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2018/S 090-205207

Section V: Award of contract

Lot No: 2

Contract No: WS1364413171

Title: Business Process Outsourcing — Lot 2 — Technical Support Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

06/08/2019

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Accenture UK Ltd

London

EC3M 3BD

UK

NUTS: UK

The contractor is an SME: No

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

National Grid

London

UK

E-mail: sameira.ahmed@nationalgrid.com

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Lot 2 has completed standstill but should you have any queries please contact the author of this notice.

VI.5) Date of dispatch of this notice

14/08/2019

Coding

Commodity categories

ID Title Parent category
75112000 Administrative services for business operations General public services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
abdul.butt@nationalgrid.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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