Social and other specific services – public contracts
Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Care Quality Commission
151 Buckingham Palace Road
London
SW1W 9SZ
UK
E-mail: commercialcontracts@cqc.org.uk
NUTS: UK
Internet address(es)
Main address: https://cqc.org.uk
Address of the buyer profile: https://cqc.org.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://cqc-commercial.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Experts by Experience
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Care Quality Commission (‘CQC’) is seeking to re-procure its future ‘Experts by Experience’ service requirement.
Experts by experience are people who have personal experience of the services we regulate, either directly or as carers.
During inspections, experts by experience speak with people using services and their family or organisations that support them. They may also watch how the service is delivered and speak to staff. Their findings are used to support inspectors’ judgements on services and may be included in inspection reports.
We want experts by experience to provide three types of support:
— inspection — support to site visits and telephone calls,
— monitor and insight — support gathering local and national information from the public. This will include special reviews and investigations as well as work raising public awareness of CQC,
— co-production — support to policy and guidance development and delivery of CQC staff training.
II.1.5) Estimated total value
Value excluding VAT:
9 500 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD
UKC
UKE
UKF
UKH
UKG
II.2.4) Description of the procurement
The Care Quality Commission (‘CQC’) is seeking to re-procure its future ‘Experts by Experience’ service requirement.
Experts by experience are people who have personal experience of the services we regulate, either directly or as carers.
During inspections, experts by experience speak with people using services and their family or organisations that support them. They may also watch how the service is delivered and speak to staff. Their findings are used to support inspectors’ judgements on services and may be included in inspection reports.
We want experts by experience to provide three types of support:
— inspection — support to site visits and telephone calls,
— monitor and insight — support gathering local and national information from the public. This will include special reviews and investigations as well as work raising public awareness of CQC,
— co-production — support to policy and guidance development and delivery of CQC staff training.
To aid CQC in developing its ways of working, the day-to-day activities of ExE will be managed by an external organisation on CQC's behalf, which will involve the co-ordination and arrangement of activities.
CQC is seeking to utilise the Restricted Procedure (as defined in Regulation 28 of the Public Contract Regulations 2015) and also employing the provisions of the Light Touch Regime (LTR) as detailed in Regulations 74 to 76 of the Public Contract Regulations 2015.
In accordance with Regulation 28 of the Public Contract Regulations 2015, only those economic operators who have passed an initial, qualitative, selection criteria will be invited to tender to provide the service by CQC.
II.2.6) Estimated value
Value excluding VAT:
9 500 000.00
EUR
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.4) Objective rules and criteria for participation
A restricted procedure will be used as defined in Regulation 28 of the Public Contract Regulations 2015.
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 085-204478
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
19/09/2019
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of Justice
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
16/08/2019