Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Tower Hamlets Community Housing Ltd
285 Commercial Rd, Shadwell
London
E1 2PS
UK
Telephone: +44 7810375184
E-mail: nathan@clarityprocurement.co.uk
NUTS: UKI
Internet address(es)
Main address: https://www.thch.org.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./983QXE5795
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
IT Infrastructure and Managed Support Service
Reference number: THCH-IT-2019
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
Procurement of a new IT infrastructure and managed support service for Tower Hamlets Community Housing.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72250000
30211300
72253000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
London.
II.2.4) Description of the procurement
Tower Hamlets Community Housing (THCH) currently has an IT Managed Service contract which, in 2013, delivered a new infrastructure based on VMware and Citrix desktop. The supplier has hosted this in a colocation data centre and provides a disaster recovery service should the CoLocation service fail. The supplier has provided a full support wrap providing first, second and third line support with a limited number of third-party second and third line supporting contracts (e.g. for the telephone system). This has included both regular on-site attendance by both engineering and applications staff.
This contract expires in 2020 and THCH is now seeking to renew this contract to deliver a similar range of services including a refresh of expired IT hardware.
The scope of the contract will include all services provided by the current supplier, as detailed above.
The key elements will be a refresh of hardware assets (which may be delivered as customer owned assets in CoLocation Data Centre, public cloud, private cloud, or a hybrid of some of all of these. The supplier selected will be required demonstrate capabilities in both the provision of the infrastructure and the ongoing first, second and third line support services
The key objective is to provide continuity of the IT service to THCH users. However, THCH also expects the need for technology to change significantly over the contract term and the selected supplier will be expected to work with THCH to deliver innovation including digital services for staff and customers, smart homes, improved use of data assets and business intelligence and other initiatives to support THCH communities.
The contract with the successful bidder shall last for an initial period of four (4) years, with an option to extend at THCH’s sole discretion for a further three (3) periods of one (1) year each, giving a total potential term of up to seven (7) years.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
Subject to take up extension options, seven (7) years from contract award.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The contract with the successful bidder shall last for an initial period of four (4) years, with an option to extend at THCH’s sole discretion for a further three (3) periods of one (1) year each, giving a total potential term of up to seven (7) years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Selection criteria as stated in the procurement documents.
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As set out in the conditions of contract.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
20/09/2019
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
11/10/2019
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
Subject to take up extension options, seven (7) years from contract award.
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
This tender opportunity is being administered on behalf of Tower Hamlets Community Housing (THCH) by Clarity Procurement Solutions Ltd.
Potential applicants wishing to participate in this tender are instructed to:
— download and read the draft invitation to tender document to familiarise yourselves with THCH's requirements,
— download and read the selection questionnaire instructions and guidance document,
— download and complete the selection questionnaire,
— submit a completed selection questionnaire in accordance with the selection questionnaire instructions, noting the submission deadline of 12.00 on 20.9.2019.
Potential applicants must not complete or submit the draft invitation to tender document at this stage. The draft invitation to tender document is for information only at this stage.
Implementation of the new contract is anticipated to commence on 1.1.2020. Service provision is anticipated to commence on 1.9.2020.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./983QXE5795
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/983QXE5795
GO Reference: GO-2019820-PRO-15268354
VI.4) Procedures for review
VI.4.1) Review body
The High Court of England and Wales
London
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The contracting authority will enter into this contract following a minimum 10 calendar days standstill period starting on the day after the notification of the result. The Public Contracts Regulations 2015 (SI 2015/02) (as amended) (the Regulations) provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to bring proceedings in the High Court. Any such proceedings must be brought within the limitation period specified by the Regulations according to the remedy sought.
VI.4.4) Service from which information about the review procedure may be obtained
The Cabinet Office
London
UK
VI.5) Date of dispatch of this notice
20/08/2019