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Contract Notice

006200 — NEPO — Children's Complaints, Advocacy and Representations (Opening 3)

  • First published: 07 August 2020
  • Last modified: 07 August 2020
  • Version: N/A
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Contents

Summary

OCID:
Published by:
Newcastle City Council (Lead Authority)
Authority ID:
AA78286
Publication date:
07 August 2020
Deadline date:
28 August 2020
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The participating local authorities are seeking to appoint multiple individuals from organisations and sole traders to deliver services for the provision of independent investigating officer services for complaints relating to children’s social care services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple providers will be appointed to the Flexible Procurement Agreement to deliver services under this lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered fort his Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your tender please contact the system support team on 03300050352. For non-time critical issues, such as passwords, general account queries and location of information, etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the framework contract pursuant to this process and accepts no liability thereof.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Newcastle City Council (Lead Authority)

Newcastle upon Tyne

UK

Contact person: Becky Polito

E-mail: corporate.procurement.team@newcastle.gov.uk

NUTS: UKC22

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

Darlington Brough Council (Participating Authority)

Darlington

UK

Contact person: Sarah Hutchinson

E-mail: sarah.hutchinson@darlington.gov.uk

NUTS: UKC13

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

The County Council of Durham (Participating Authority

Durham

UK

Contact person: Kay Duthie

E-mail: kay.duthie@durham.gov.uk

NUTS: UKC14

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

The Borough Council of Gateshead (Participating Authority

Gateshead

UK

Contact person: Julie Young

E-mail: julieyoung@gateshead.gov.uk

NUTS: UKC22

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

Hartlepool Borough Council (Participating Authority)

Hartlepool

UK

Contact person: Kelly Armstrong

E-mail: kelly.armstrong@hartlepool.gov.uk

NUTS: UKC11

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

Middlesbrough Council (Participating Authority)

Middlesbrough

UK

Contact person: rachel Mawar

E-mail: rachel_mawar@middlesbrough.gov.uk

NUTS: UKC1

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

The Council of the Borough of North Tyneside (Participating Authority)

North Tyneside

UK

Contact person: Rebecca Bacon

E-mail: rebecca.bacon@northtyneside.gov.uk

NUTS: UKC22

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

Redcar and Cleveland Borough Council (Participating Authority)

Redcar and Cleveland

UK

Contact person: Judy Libbey

E-mail: judy.libbey@redcar-cleveland.gov.uk

NUTS: UKC1

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

The Council of the Borough of South Tyneside (Participating Authority)

South Tyneside

UK

Contact person: Karen Dixon

E-mail: karen.dison@southtyneside.gov.uk

NUTS: UKC22

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

Stockton-on-Tees Borough COuncil (Participating Authority)

Stockton

UK

Contact person: Mike Wray

E-mail: mike.wray@stockton.gov.uk

NUTS: UKC11

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

Together for Children, Sunderland Council (Participating Authority)

Sunderland

UK

Contact person: Laura Johnstone

E-mail: laura.johnstone@togetherforchildren.org.uk

NUTS: UKC23

Internet address(es)

Main address: www.nepo.org

I.1) Name and addresses

Northumberland County Council (Participating Authority

Northumberland

UK

Contact person: Lynn Bryden

E-mail: lynne.bryden@northumberland.gov.uk

NUTS: UKC21

Internet address(es)

Main address: www.nepo.org

I.2) Joint procurement

The contract involves joint procurement

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.nepo.org


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.nepo.org


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

006200 — NEPO — Children's Complaints, Advocacy and Representations (Opening 3)

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Newcastle City Council led a competitive commissioning and procurement process on behalf of the North East Procurement Organisation (NEPO) and its member authorities to put in place a Flexible Procurement Agreement (FPA) (2018/S 127-289711) for services:

A. Children's Advocacy,

B. Complaints and Representations (Independent Investigating Officers (IIO), independent persons (IP), panel chairs for stage three statutory children’s social care complaints, panellists for stage three statutory children’s social care complaints and independent persons for secure accommodation reviews.)

The FPA allows new Providers to tender to come on to this FPA at certain times during the life of the contract.

This is the third opening of the Flexible Procurement Agreement and providers are invited to bid for lots 2 -6 in August 2020 under reference number DN490490. Newcastle, as lead authority, gives notice that they reserve the right to hold opening four in early 2021.

Providers should go to www.nepo.org

II.1.5) Estimated total value

Value excluding VAT: 1 500 000.00  EUR

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for maximum 5 lots

II.2) Description

Lot No: 1

II.2.1) Title

Lot 2: Independent Investigating Officers (IIO) (Children’s Complaints)

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKC


Main site or place of performance:

North East of England.

II.2.4) Description of the procurement

The participating local authorities are seeking to appoint multiple individuals from organisations and sole traders to deliver services for the provision of independent investigating officer services for complaints relating to children’s social care services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple providers will be appointed to the Flexible Procurement Agreement to deliver services under this lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered fort his Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your tender please contact the system support team on 03300050352. For non-time critical issues, such as passwords, general account queries and location of information, etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the framework contract pursuant to this process and accepts no liability thereof.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

There are two options to extend of up to 6 months each.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The duration of this agreement is 24-months plus 2 x up to 6 months options to extend.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Lot 3: Independent Persons (IP) (Children's Complaints)

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKC


Main site or place of performance:

North East of England.

II.2.4) Description of the procurement

The participating local authorities are seeking to appoint multiple individuals from organisations and sole traders to deliver services for the provision of independent person’s services for complaints relating to children’s social care services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple providers will be appointed to the Flexible Procurement Agreement to deliver services under this lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your tender please contact the system support team on 03300050352. For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the framework contract pursuant to this process and accepts no liability thereof.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

There are two options to extend of up to 6 months each.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 months options to extend.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Lot 4: Panel Chairs for Stage Three Statutory Children's Social Care Complaints

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKC


Main site or place of performance:

North East of England.

II.2.4) Description of the procurement

The participating local authorities are seeking to appoint multiple individuals from organisations and sole traders to deliver services as panel chairs for the provision of stage 3 services for complaints relating to children’s social care services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple providers will be appointed to the Flexible Procurement Agreement to deliver services under this lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your tender please contact the system support team on 03300050352.For non-time critical issues, such as passwords, general account queries and location of information, etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and selectProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can emailProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the framework contract pursuant to this process and accepts no liability thereof.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

There are two options to extend of up to 6 months each.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 months options to extend.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

Lot 5: Panellists for Stage Three Statutory Children's Social Care Complaints

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKC


Main site or place of performance:

North East of England.

II.2.4) Description of the procurement

The participating local authorities are seeking to appoint multiple individuals from organisations and sole traders to deliver services as panellists for the provision of stage 3 services for complaints relating to children’s social care services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple providers will be appointed to the Flexible Procurement Agreement to deliver services under this lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your tender please contact the system support team on 03300050352. For non-time critical issues, such as passwords, general account queries and location of information, etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the framework contract pursuant to this process and accepts no liability thereof.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

There are two options to extend of up to 6 months each.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 months options to extend.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 5

II.2.1) Title

Lot 6: Independent Persons for Secure Accommodation Reviews

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKC


Main site or place of performance:

North East of England.

II.2.4) Description of the procurement

The participating local authorities are seeking to appoint multiple individuals from organisations and sole traders to deliver services for the provision of secure accommodation review services relating to children’s social care services on a non-exclusive basis.

Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.

Multiple providers will be appointed to the Flexible Procurement Agreement to deliver services under this lot.

The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system at https://procontract.due-north.com/register?openform Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your tender please contact the system support team on 03300050352. For non-time critical issues, such as passwords, general account queries and location of information, etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the framework contract pursuant to this process and accepts no liability thereof.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

There are two options to extend of up to 6 months each.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The duration of this agreement is 24 months plus 2 x up to 6 months each.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 6

II.2.1) Title

Lot 1: Children's Advocacy

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKC


Main site or place of performance:

Applications are not being taken for this lot. A single provider has already been appointed to deliver services under this lot.

II.2.4) Description of the procurement

Applications are not being taken for this lot. A single provider has already been appointed to deliver services under this lot.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

There are two options to extend of up to 6 months each.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The duration of this agreement is 24-months plus 2 x up to 6 months options to extend.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 28/08/2020

Local time: 17:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 31/08/2020

Local time: 11:00

Place:

Newcastle Civic Centre.

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

NEPO

not applicable

UK

VI.5) Date of dispatch of this notice

03/08/2020

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
corporate.procurement.team@newcastle.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.