Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
UK
E-mail: commercial.services@merton.gov.uk
NUTS: UKI63
Internet address(es)
Main address: http://www.merton.gov.uk/
Address of the buyer profile: http://www.merton.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Housing Software System
Reference number: DN467963
II.1.2) Main CPV code
48219300
II.1.3) Type of contract
Supplies
II.1.4) Short description
A cloud-hosted housing software solution that will manage the housing register, housing advice and homelessness casework, temporary accommodation and rent accounts and on-line customer portal, housing enquiry form and housing register application.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
260 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI63
II.2.4) Description of the procurement
A cloud-hosted housing software solution that will manage the housing register, housing advice and homelessness casework, temporary accommodation and rent accounts and on-line customer portal, housing enquiry form and housing register application.
II.2.5) Award criteria
Quality criterion: Added value and continuous improvement
/ Weighting: 2
Quality criterion: Non-Functional, Implementation plan
/ Weighting: 3
Quality criterion: Reporting and Performance
/ Weighting: 2
Quality criterion: User administration and applicant’s registration.
/ Weighting: 2
Quality criterion: Homelessness Case Management and H-CLIC reporting
/ Weighting: 5
Quality criterion: Case Management, Housing Register and Choice based lettings
/ Weighting: 5
Quality criterion: Temporary Accommodation, rent accounting and Property Management Communications
/ Weighting: 5
Quality criterion: Other Processes, other functionality, performance management and dashboard, Workflow and Processes
/ Weighting: 7
Quality criterion: Customer relationship and document management
/ Weighting: 5
Quality criterion: Non-Functional
/ Weighting: 4
Quality criterion: Training
/ Weighting: 2
Quality criterion: Service Levels
/ Weighting: 4
Quality criterion: System Demonstration
/ Weighting: 12
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 049-117506
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/08/2020
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Home Connections Lettings Ltd
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 260 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
London
UK
VI.5) Date of dispatch of this notice
05/08/2020