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Contract Notice

Telecare Monitoring and Response Services

  • First published: 10 August 2020
  • Last modified: 10 August 2020
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Uttlesford District Council
Authority ID:
AA32945
Publication date:
10 August 2020
Deadline date:
03 September 2020
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Uttlesford District Council currently offers a ‘Telecare’ service.

The service comprises both monitoring and response services within our sheltered accommodation sites, of which there are currently 16, along with dispersed alarms in the community.

At the time of tendering this contract, we estimate there to be 380 occupied dwellings within our sheltered accommodation and 720 dispersed alarms across the district.

Essex County Council supports the provision of dispersed alarms in the community (‘Lifelines’). They are currently reviewing their Assistive Technology agreement with Essex Carelines and intend to award a contract to a lead provider. Depending on the decision, there may be an impact on the number of dispersed service users that we will maintain.

Hardwire alarms may be triggered in sheltered sites from individual residencies, communal areas and from building management functions such as boiler rooms, door entry systems and smoke/fire alarms.

The majority of dispersed alarms are placed in domestic dwellings throughout the district although some are in sheltered schemes where hardwire systems have not been provided

The service provider shall be required to monitor all alarms 24/7, passing on requests to respond to the sheltered housing team at The Council during Working Hours whilst providing their own response service out of hours.

Full notice text

Social and other specific services – public contracts

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Uttlesford District Council

Council Offices, London Road

Saffron Walden

CB11 4ER

UK

Contact person: Mrs Cristine Oakey

Telephone: +44 1799510451

E-mail: Procurement@uttlesford.gov.uk

NUTS: UKH3

Internet address(es)

Main address: www.uttlesford.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.uttlesford.gov.uk/procurementopportunities


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Telecare Monitoring and Response Services

Reference number: 428

II.1.2) Main CPV code

85100000

 

II.1.3) Type of contract

Services

II.1.4) Short description

To provide a telecare monitoring service 24/7 for Council Sheltered Accommodation and for dispersed alarms in the community along with a mobile response service out of hours for these service users.

To express your interest in this opportunity, simply email your name and address to procurement@uttlesford.gov.uk before the deadline on 3 September 2020. Completed tenders must be received no later than 11.00, on Wednesday 30 September 2020. It is envisaged that the contract shall be awarded by 1 December 2020, to go live on 1 April 2021, allowing a 3-month mobilisation period.

II.1.5) Estimated total value

Value excluding VAT: 1 200 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

79711000

85323000

85000000

33190000

33196200

33196100

32552120

II.2.3) Place of performance

NUTS code:

UKH3

UKH35


Main site or place of performance:

Within the local government district of Uttlesford, for which the Council Offices are based in Saffron Walden, Essex CB11 4ER.

II.2.4) Description of the procurement

Uttlesford District Council currently offers a ‘Telecare’ service.

The service comprises both monitoring and response services within our sheltered accommodation sites, of which there are currently 16, along with dispersed alarms in the community.

At the time of tendering this contract, we estimate there to be 380 occupied dwellings within our sheltered accommodation and 720 dispersed alarms across the district.

Essex County Council supports the provision of dispersed alarms in the community (‘Lifelines’). They are currently reviewing their Assistive Technology agreement with Essex Carelines and intend to award a contract to a lead provider. Depending on the decision, there may be an impact on the number of dispersed service users that we will maintain.

Hardwire alarms may be triggered in sheltered sites from individual residencies, communal areas and from building management functions such as boiler rooms, door entry systems and smoke/fire alarms.

The majority of dispersed alarms are placed in domestic dwellings throughout the district although some are in sheltered schemes where hardwire systems have not been provided

The service provider shall be required to monitor all alarms 24/7, passing on requests to respond to the sheltered housing team at The Council during Working Hours whilst providing their own response service out of hours.

II.2.6) Estimated value

Value excluding VAT: 1 200 000.00  EUR

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To express your interest in this opportunity, simply email your name and address to procurement@uttlesford.gov.uk before the deadline on 3 September 2020. Completed Tenders MUST be received no later than 11.00, on Wednesday 30 September 2020. It is envisage that the contract shall be awarded by 1 December 2020, to go live on 1 April 2021, allowing a 3-month mobilisation period.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.4) Objective rules and criteria for participation

The successful contractor will be required to:

— hold membership of the Telecare Services Association

— be fully accredited to the Telecare Services Association quality standards framework, service delivery modules for Telecare Monitoring and for response services (formerly the Code of Practice) as demonstrated by regular audits.

Other criteria as set out in the invitation to tender and tender documents.

III.2) Conditions related to the contract

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.11) Main features of the award procedure:

The contract shall be awarded on the basis of most economic advantageous tender (MEAT) and shall be assessed on a quality: price ratio whereby the quality score shall be divided by the price tendered. This results in a figure that represents how many quality points are scored for each pound sterling the provider intends to charge. Price shall be weighted 60 %. Full details are set out in the invitation to tender/tender documents, including the right for due diligence reviews.

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 03/09/2020

Local time: 14:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's) however any award shall be based solely on the criteria set out in the tender documents.

The contracting authority will incorporate a minimum of 10-calendar days standstill period following the award decision notice. The Public Contracts Regulations 2015 (‘the Regulations’) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the regulations to take action in the High Court (England, Wales and Northern Ireland). As stated within the regulations, any such action must be started within 30 days beginning on the date when the aggrieved party first knew or ought to have known that grounds for starting a claim had arisen.

VI.4) Procedures for review

VI.4.1) Review body

Uttlesford District Council

Council Offices, London Road

Saffron Walden

CB11 4ER

UK

Telephone: +44 1799510451

E-mail: procurement@uttlesford.gov.uk

Internet address(es)

URL: www.uttlesford.gov.uk

VI.4.2) Body responsible for mediation procedures

The Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 2079476000

VI.4.4) Service from which information about the review procedure may be obtained

The Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 2079476000

VI.5) Date of dispatch of this notice

05/08/2020

Coding

Commodity categories

ID Title Parent category
79711000 Alarm-monitoring services Security services
85323000 Community health services Social services
33196200 Devices for the disabled Medical aids
33196100 Devices for the elderly Medical aids
32552120 Emergency telephones Electrical apparatus for line telephony or line telegraphy
85000000 Health and social work services Other Services
85100000 Health services Health and social work services
33190000 Miscellaneous medical devices and products Medical equipments

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Procurement@uttlesford.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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