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Contract Award Notice

Avanti West Coast On Train Passenger Wi-Fi network Coverage Improvement

  • First published: 11 August 2020
  • Last modified: 11 August 2020
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)
Authority ID:
AA79746
Publication date:
11 August 2020
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Our vision is to provide a world-class connectivity proposition that will transform customer experience. The current on train Wi-Fi service does not meet customer expectations and historically AWC has received low customer service ratings, linked to low speed and a significant number of ‘not spots’ throughout AWC’s train route.

The provision of an enhanced-on train network coverage will improve Avanti’s on Train Wi-Fi passenger services by delivering a guaranteed 98 % 4G network coverage on its core (Litchfield Trent Valley to Manchester via both Stock and Crewe, and Crewe to Liverpool) and secondary (Glasgow Central, Edinburgh to Crewe, Holyhead through to Crewe, Stafford to Birmingham New Street and Rugby through Northampton to Milton Keynes) connectivity sections of its train route with minimum speed guarantees of:

— core connectivity service capable of delivering minimum download speeds of 20 Mbps, and

— secondary connectivity service capable of delivering minimum download speeds of 2 Mbps.

The MNO will invest in the infrastructure and work collaboratively, to ensure the delivery of a secure, consistent and enhanced 4G connectivity.

The MNO is the technical design authority with full responsibility for implementing, sustaining and guaranteeing the solution to ensure it meets AWC’s requirements.

The service will be technically designed and implemented to achieve the guaranteed minimum speeds (not average speeds) and the selected MNO will provide independently verified network performance metrics.

The contract value is confidential but is in the range of between GBP 38 000 000 to GBP 49 000 000.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)

North Wing Offices, Euston Station, Platform 1

London

NW1 2HS

UK

Contact person: Michael Anderson

E-mail: michael.anderson@firstgroup.com

NUTS: UK

Internet address(es)

Main address: https://www.avantiwestcoast.co.uk/

I.6) Main activity

Urban railway, tramway, trolleybus or bus services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Avanti West Coast On Train Passenger Wi-Fi network Coverage Improvement

II.1.2) Main CPV code

64200000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The provision of on train network coverage to improve the AWC’s On Train Wi-Fi passenger services by delivering a guaranteed 98 % 4G network coverage on AWC's core and secondary sections of its train routes with minimum speed guarantees of:

(i) core connectivity service capable of delivering minimum downloads speeds of 20 Mbps; and

(ii) secondary connectivity service capable of delivering minimum downloads speeds of 2 Mbps.

This requirement will be achieved by investment with and from the selected Mobile Network Operator (‘MNO’).

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Lowest offer:   / Highest offer:  

II.2) Description

II.2.2) Additional CPV code(s)

32524000

32412100

32510000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

Mainline route running from Glasgow, Edinburgh in Scotland through the major cities of Liverpool, Manchester and Birmingham through to London.

II.2.4) Description of the procurement

Our vision is to provide a world-class connectivity proposition that will transform customer experience. The current on train Wi-Fi service does not meet customer expectations and historically AWC has received low customer service ratings, linked to low speed and a significant number of ‘not spots’ throughout AWC’s train route.

The provision of an enhanced-on train network coverage will improve Avanti’s on Train Wi-Fi passenger services by delivering a guaranteed 98 % 4G network coverage on its core (Litchfield Trent Valley to Manchester via both Stock and Crewe, and Crewe to Liverpool) and secondary (Glasgow Central, Edinburgh to Crewe, Holyhead through to Crewe, Stafford to Birmingham New Street and Rugby through Northampton to Milton Keynes) connectivity sections of its train route with minimum speed guarantees of:

— core connectivity service capable of delivering minimum download speeds of 20 Mbps, and

— secondary connectivity service capable of delivering minimum download speeds of 2 Mbps.

The MNO will invest in the infrastructure and work collaboratively, to ensure the delivery of a secure, consistent and enhanced 4G connectivity.

The MNO is the technical design authority with full responsibility for implementing, sustaining and guaranteeing the solution to ensure it meets AWC’s requirements.

The service will be technically designed and implemented to achieve the guaranteed minimum speeds (not average speeds) and the selected MNO will provide independently verified network performance metrics.

The contract value is confidential but is in the range of between GBP 38 000 000 to GBP 49 000 000.

II.2.11) Information about options

Options: Yes

Description of options:

The contract will run for an initial period of 5.6 years extendable for a further period of 5 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

For the avoidance of doubt, First Trenitalia West Coast Rail Ltd (‘Avanti West Coast’) is not a utility or a contracting authority for the purposes of the Utilities Contract Regulations 2016 and this notice is published voluntarily for publicity purposes only.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The works, supplies or services can be provided only by a particular economic operator for the following reason: absence of competition for technical reasons

Explanation

The selected MNO is the only supplier that can deliver the service requirement to time and budget for the following reasons:

— survey of AWC routes shows the selected MNO to have on average 65 % of data usage on route. This demonstrates stronger coverage with other MNOs sharing the remainder of the 35 % data used combined. This means any alternate MNO would have to implement significantly more new masts to enable the coverage levels required, and new infrastructure equals significant additional capital costs,

— coverage claims regarding the selected MNO have also been independently verified for several years by ‘RootMetric’ surveys.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

03/07/2020

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

British Telecommunications Plc (‘BT/EE’)

London

UK

NUTS: UK

The contractor is an SME: No

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

First Trenitalia West Coast Rail Ltd

Capital House, Chapel Street

London

NW1 5DH

UK

VI.5) Date of dispatch of this notice

06/08/2020

Coding

Commodity categories

ID Title Parent category
32412100 Telecommunications network Communications network
64200000 Telecommunications services Postal and telecommunications services
32524000 Telecommunications system Telecommunications cable and equipment
32510000 Wireless telecommunications system Telecommunications equipment and supplies

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
michael.anderson@firstgroup.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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