Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
South of Scotland Enterprise Agency
Carmont House, The Crichton, Bankend Road
Dumfries
DG1 4TA
UK
Contact person: Kirsty McVeigh
Telephone: +44 1750535842
E-mail: kirsty.mcveigh@sose.scot
NUTS: UK
Internet address(es)
Main address: https://www.southofscotlandenterprise.com
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30448
I.4) Type of the contracting authority
Regional or local agency/office
I.5) Main activity
Economic and financial affairs
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Expert Help Management Consultancy
Reference number: SOSE026
II.1.2) Main CPV code
66171000
II.1.3) Type of contract
Services
II.1.4) Short description
The South of Scotland Enterprise Agency (SOSE) are undertaking a tender process to identify and appoint a ranked framework contract of Service Provider(s) covering all aspects of Operations-specific consultancy requirements for SME’s within the South of Scotland (Scottish Borders and Dumfries and Galloway) area. This contract will be divided into Lots as follows:
Lot 1 - Strategy/Marketing & Communications
Lot 2 - HR & Workforce Development
Lot 3 - Innovation & Business Improvement
Lot 4 - ICT/Digital
Lot 5 - Low Carbon/Net Zero
Lot 6 - International Trade
Suppliers can bid for one, all or a mixture of the Lots.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
708 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Strategy/Marketing & Communications
II.2.2) Additional CPV code(s)
79342000
79340000
II.2.3) Place of performance
NUTS code:
UKM9
II.2.4) Description of the procurement
1-2-1 Engagement:
- Strategic Review: Includes high level business planning, strategic reviews, 1-2-1 engagement with leadership teams, post covid recovery planning
- Financial review: 1-2-1 engagement, Includes models, systems and reporting, strategic reviews of complex opportunities and taxation
- Access to finance: 1-2-1 Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
- Sales and marketing: Includes market assessment, domestic and international marketing
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
II.2.5) Award criteria
Quality criterion: Conflict of Interest
/ Weighting: Pass/Fail
Quality criterion: Cyber Security
/ Weighting: Pass/Fail
Quality criterion: Technical
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
HR & Workforce Development
II.2.2) Additional CPV code(s)
79414000
II.2.3) Place of performance
NUTS code:
UKM9
II.2.4) Description of the procurement
1-2-1 Engagement:
-Human Resources: Includes employment and employee development
- HR policy, planning and practice: Review employee engagement, wellbeing, Skills analysis and succession planning
- Workplace culture Review: Help leadership teams to develop longer term workforce plans. Guidance on developing company structure
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
II.2.5) Award criteria
Quality criterion: Conflict of Interest
/ Weighting: Pass/Fail
Quality criterion: Cyber Security
/ Weighting: Pass/Fail
Quality criterion: Technical
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Innovation & Business Improvement
II.2.2) Additional CPV code(s)
73000000
71317210
II.2.3) Place of performance
NUTS code:
UKM9
II.2.4) Description of the procurement
1-2-1 Engagement:
- New product development: Intensive sessions with business owners and leaderships team
- Process review: Includes areas of business improvement, operational, health & safety
- Research & Development: Includes helping prepare for R&D
- Governance: Includes board development, legal structure, new delivery/business
models, collaboration
- Intellectual Property: Includes Trademarks, Copyright, Registered Design and Patent advice
- Change Management: Working directly with organisations to assist through a period of change, this be ownership, manufacturing methods or major staffing changes for example
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
II.2.5) Award criteria
Quality criterion: Conflict of Interest
/ Weighting: Pass/Fail
Quality criterion: Cyber Security
/ Weighting: Pass/Fail
Quality criterion: Technical
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
ICT/Digital
II.2.2) Additional CPV code(s)
72223000
72222000
II.2.3) Place of performance
NUTS code:
UKM9
II.2.4) Description of the procurement
1-2-1 Engagement:
- Digital Boost Delivery: Digital Boost will give direct assistance businesses in South of Scotland Region with up to 21 hours of 1-2-1 support and consultancy to raise their skills and knowledge levels, so they adopt and optimise the use of digital technology.
- Strategic Review: To complement and add value to the Digital Boost Delivery - Includes high level business planning and 1-2-1 engagement with leadership teams
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
II.2.5) Award criteria
Quality criterion: Conflict of Interest
/ Weighting: Pass/Fail
Quality criterion: Cyber Security
/ Weighting: Pass/Fail
Quality criterion: Technical
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Low Carbon/Net Zero
II.2.2) Additional CPV code(s)
90700000
80540000
II.2.3) Place of performance
NUTS code:
UKM9
II.2.4) Description of the procurement
1-2-1 Engagement:
-Environmental Impact Reports: Includes high level environmental Impact diagnostics
- Environmental Reviews: Reviewing operations, benchmarking, and action plans
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
II.2.5) Award criteria
Quality criterion: Conflict of Interest
/ Weighting: Pass/Fail
Quality criterion: Cyber Security
/ Weighting: Pass/Fail
Quality criterion: Technical
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
International Trade
II.2.2) Additional CPV code(s)
79000000
II.2.3) Place of performance
NUTS code:
UKM9
II.2.4) Description of the procurement
1-2-1 Engagement:
- New Market Development: Strategic Intensive sessions with business owners and leaderships team
- Strategic Review: Includes high level business planning and 1-2-1 engagement with leadership teams
- Access to finance: Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
- Sales and marketing: Includes market assessment, domestic and international marketing
Expert Help Surgeries:
- Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
II.2.5) Award criteria
Quality criterion: Conflict of Interest
/ Weighting: Pass/Fail
Quality criterion: Cyber Security
/ Weighting: Pass/Fail
Quality criterion: Technical
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.6) Information about electronic auction
An electronic auction will be used
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-010288
Section V: Award of contract
Lot No: 1
Title: Strategy/Marketing & Communications
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/08/2021
V.2.2) Information about tenders
Number of tenders received: 14
Number of tenders received from SMEs: 13
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 14
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Become Interactive Ltd
0/1, 36 Polwarth Street
Glasgow
G12 9TX
UK
Telephone: +44 1415856333
NUTS: UKM82
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Business & Tourism Solutions Ltd
23 Stafford Street
Edinburgh
EH3 7BJ
UK
Telephone: +44 7909915196
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 708 000.00
GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section V: Award of contract
Lot No: 2
Title: HR & Workforce Development
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/08/2021
V.2.2) Information about tenders
Number of tenders received: 12
Number of tenders received from SMEs: 11
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 12
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Arena HR Ltd
Ingram Enterprise Centre,, John Finnie Street
Kilmarnock
KA1 1DD
UK
Telephone: +44 7805332236
NUTS: UKM93
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Connect Three Solutions
Second Floor, Rogart Street Campus, 4 Rogart Street
Glasgow
G40 2AA
UK
Telephone: +44 7835662365
NUTS: UKM82
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 708 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Innovation & Business Improvement
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/08/2021
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 10
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
The Leadership Factory
Springfield House, Laurelhill Business Park
Stirling
FK7 9JQ
UK
Telephone: +44 7885477823
NUTS: UKM77
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Quarter Past Five Ltd
20 Paidmyre Road, Newton Mearns
Glasgow
G77 5AJ
UK
Telephone: +44 7779352007
NUTS: UKM83
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 708 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: ICT/Digital
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/08/2021
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Become Interactive Ltd
0/1, 36 Polwarth Street
Glasgow
G12 9TX
UK
Telephone: +44 1415856333
NUTS: UKM82
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Targeting Innovation Limited
Registered Office: Aberdein Considine Secretarial Services Limited, 5-9 Bon Accord Crescent
Aberdeen
AB11 6DN
UK
Telephone: +44 1412486516
Fax: +44 1412485374
NUTS: UKM82
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 708 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Title: Low Carbon/Net Zero
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/08/2021
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Zoe Stirton
45 Nungate Gardens
Haddington
EH41 4EE
UK
Telephone: +44 7906016155
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Mabbett & Associates Ltd (Main Quick Quote Contact)
Mabbett House, 11 Sandyford Place
Glasgow
G3 7NB
UK
Telephone: +44 1412272300
Fax: +44 1412272301
NUTS: UKM82
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 708 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 6
Title: International Trade
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/08/2021
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
strategem
1 Woodside Terrace, Glasgow
Glasgow
G3 7UY
UK
Telephone: +44 1413312991
Fax: +44 1413324982
NUTS: UKM9
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Business & Tourism Solutions Ltd
23 Stafford Street
Edinburgh
EH3 7BJ
UK
Telephone: +44 7909915196
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 708 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
In order to participate, bidders should register, for free, on the PCS website (www.publiccontractsscotland.gov.uk), and record their interest in this contract and download and complete all relevant documentation.
Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted. SOSE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted.
PCS also gives bidders access to a Question & Answer facility which allows queries to be submitted (anonymously), and answers published and shared with all potential bidders.
This Framework will be non-exclusive i.e. SOSE reserves the right, in certain circumstances, to procure out with the Framework as and when required.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Community benefits are included in this requirement. A summary of the expected community benefits is included in the Invitation to Tender.
Fair Work and Sustainability practices will be reviewed as part of this tender process.
(SC Ref:663270)
VI.4) Procedures for review
VI.4.1) Review body
Dumfries Sheriff Court
Buccleuch Street
Dumfries
DG1 2AN
UK
Telephone: +44 1387262334
VI.4.2) Body responsible for mediation procedures
Scottish Government Single Point of Enquiry
Procurement and Commercial Division, 7th Floor, 5 Atlantic Quay, 150 Broomielaw
Glasgow
G2 8LU
UK
Telephone: +44 1412425466
E-mail: SPOEprocurement@scotland.gsi.gov.uk
Internet address(es)
URL: www.gov.scot/Topics/Government/Procurement/Selling/supplier-enquiries
VI.5) Date of dispatch of this notice
13/08/2021