Summary
- OCID:
- ocds-kuma6s-123697
- Published by:
- Comisiynydd y Gymraeg
- Authority ID:
- AA0480
- Publication date:
- 03 August 2022
- Deadline date:
- 23 September 2022
- Notice type:
- Contract Notice
- Has documents:
- Yes
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
The Commissioner wishes to appoint a supplier to deliver IT Support Services in accordance with the Background set out in section 3 and Requirements as set out in section 4 of the attached specification.
Broadly, the contribution and responsibility of the supplier under this contract is to:
-Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues;
-Provide IT support for issues at level 3 and 4;
-Assist the organisation by maintaining all IT services of the organisation by deputising during the absence of the IT Officer (e.g. holiday and sickness periods)
-Maintain the general IT environment ensuring its security and currency;
-Offer consultancy, advice and guidance on developments and updates and to lead and support on change requests and projects where required.
Full notice text
CONTRACT NOTICE – NATIONAL
|
SERVICES |
1 Authority Details
|
1.1
|
Authority Name and Address
|
|
Welsh Language Commissioner |
Market Chambers, 5-7 St Mary's Street, |
Cardiff |
CF10 1AT |
UK |
Senior Officer Finance & Resources |
+44 3456033221 |
tendro@cyg-wlc.cymru |
|
www.comisiynyddygymraeg.cymru |
|
1.2
|
Address from which documentation may be obtained
Welsh Language Commissioner |
|
Cardiff |
CF10 1AT |
UK |
Senior Officer Finance & Resources |
+44 3456033221 |
tendro@cyg-wlc.cymru |
|
www.comisiynyddygymraeg.cymru |
|
1.3
|
Completed documents must be returned to:
Welsh Language Commissioner |
|
Cardiff |
CF10 1AT |
UK |
|
+44 3456033221 |
tendro@cyg-wlc.cymru |
|
www.comisiynyddygymraeg.cymru |
|
2 Contract Details
|
2.1
|
Title
IT Support Services
|
2.2
|
Description of the goods or services required
The Commissioner wishes to appoint a supplier to deliver IT Support Services in accordance with the Background set out in section 3 and Requirements as set out in section 4 of the attached specification.
Broadly, the contribution and responsibility of the supplier under this contract is to:
-Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues;
-Provide IT support for issues at level 3 and 4;
-Assist the organisation by maintaining all IT services of the organisation by deputising during the absence of the IT Officer (e.g. holiday and sickness periods)
-Maintain the general IT environment ensuring its security and currency;
-Offer consultancy, advice and guidance on developments and updates and to lead and support on change requests and projects where required.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123705.
|
2.3
|
Notice Coding and Classification
|
|
|
|
|
72000000 |
|
IT services: consulting, software development, Internet and support |
|
|
|
|
|
1000 |
|
WALES |
|
1010 |
|
West Wales and The Valleys |
|
1011 |
|
Isle of Anglesey |
|
1012 |
|
Gwynedd |
|
1013 |
|
Conwy and Denbighshire |
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
1015 |
|
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
|
1016 |
|
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
|
1017 |
|
Bridgend and Neath Port Talbot |
|
1018 |
|
Swansea |
|
1020 |
|
East Wales |
|
1021 |
|
Monmouthshire and Newport |
|
1022 |
|
Cardiff and Vale of Glamorgan |
|
1023 |
|
Flintshire and Wrexham |
|
1024 |
|
Powys |
|
2.4
|
Total quantity or scope of tender
|
3 Conditions for Participation
|
3.1
|
Minimum standards and qualification required
|
4 Administrative Information
|
4.1
|
Type of Procedure
Single stage
|
4.2
|
Reference number attributed to the notice by the contracting authority
CYG034
|
4.3
|
Time LimitsTime-limit for receipt of completed tenders
23-09-2022
Time 12:00
Estimated award date 07-10-2022 |
4.5
|
Language or languages in which tenders or requests to participate can be drawn upEN
CY
|
4.6
|
Tender Submission Postbox
|
5 Other Information
|
5.1
|
Additional Information
Please refer to the Specification for further information
(WA Ref:123705)
The buyer considers that this contract is suitable for consortia bidding.
|
5.2
|
Additional Documentation
|
5.3
|
Publication date of this notice 03-08-2022 |
Coding
Commodity categories
ID |
Title
|
Parent category
|
72000000 |
IT services: consulting, software development, Internet and support |
Computer and Related Services |
Delivery locations
ID |
Description
|
1017 |
Bridgend and Neath Port Talbot |
1022 |
Cardiff and Vale of Glamorgan |
1015 |
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
1013 |
Conwy and Denbighshire |
1020 |
East Wales |
1023 |
Flintshire and Wrexham |
1016 |
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
1012 |
Gwynedd |
1011 |
Isle of Anglesey |
1021 |
Monmouthshire and Newport |
1024 |
Powys |
1014 |
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
1018 |
Swansea |
1000 |
WALES |
1010 |
West Wales and The Valleys |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
ID |
Description
|
There are no alert restrictions for this notice.
|
Further information
Date
|
Details
|
13/09/2022 14:23 |
FFEIL A DDISODLWYD: 20220803 DG S Specification (CYG034)
Specification
|
Additional Documents
The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.
Current documents
xlsx28.47 KB
This file may not be accessible.
docx113.61 KB
This file may not be accessible.
xlsx27.27 KB
This file may not be accessible.
docx115.39 KB
This file may not be accessible.
pdf165.70 KB
This file may not be accessible.
pdf168.76 KB
This file may not be accessible.
PDF246.16 KB
This file may not be accessible.
pdf245.98 KB
This file may not be accessible.
Replaced documents