Summary

OCID:: ocds-kuma6s-123697
Published by:: Comisiynydd y Gymraeg
Authority ID:: AA0480
Publication date:: 03 August 2022
Deadline date:: 23 September 2022
Notice type:: Contract Notice
Has documents:: Yes
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

The Commissioner wishes to appoint a supplier to deliver IT Support Services in accordance with the Background set out in section 3 and Requirements as set out in section 4 of the attached specification. Broadly, the contribution and responsibility of the supplier under this contract is to: -Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues; -Provide IT support for issues at level 3 and 4; -Assist the organisation by maintaining all IT services of the organisation by deputising during the absence of the IT Officer (e.g. holiday and sickness periods) -Maintain the general IT environment ensuring its security and currency; -Offer consultancy, advice and guidance on developments and updates and to lead and support on change requests and projects where required.

Full notice text

CONTRACT NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: Welsh Language Commissioner
Postal Address: Market Chambers, 5-7 St Mary's Street,
Town: Cardiff	Postal Code: CF10 1AT	Country: UK
For the attention of: Senior Officer Finance & Resources	Telephone: +44 3456033221
E-Mail: tendro@cyg-wlc.cymru	Fax:
Internet Address (URL): www.comisiynyddygymraeg.cymru

1.2 Address from which documentation may be obtained

Official Name: Welsh Language Commissioner
Postal Address:
Town: Cardiff	Postal Code: CF10 1AT	Country: UK
For the attention of: Senior Officer Finance & Resources	Telephone: +44 3456033221
E-Mail: tendro@cyg-wlc.cymru	Fax:
Internet Address (URL): www.comisiynyddygymraeg.cymru

1.3 Completed documents must be returned to:

Official Name: Welsh Language Commissioner
Postal Address:
Town: Cardiff	Postal Code: CF10 1AT	Country: UK
For the attention of:	Telephone: +44 3456033221
E-Mail: tendro@cyg-wlc.cymru	Fax:
Internet Address (URL): www.comisiynyddygymraeg.cymru

2 Contract Details

2.1 Title

IT Support Services

2.2 Description of the goods or services required

Broadly, the contribution and responsibility of the supplier under this contract is to:

-Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues;

-Provide IT support for issues at level 3 and 4;

-Assist the organisation by maintaining all IT services of the organisation by deputising during the absence of the IT Officer (e.g. holiday and sickness periods)

-Maintain the general IT environment ensuring its security and currency;

-Offer consultancy, advice and guidance on developments and updates and to lead and support on change requests and projects where required.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123705.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	72000000		IT services: consulting, software development, Internet and support

b) Delivery Location/Area

	Code		Location
	1000		WALES
	1010		West Wales and The Valleys
	1011		Isle of Anglesey
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
	1015		Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
	1016		Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
	1017		Bridgend and Neath Port Talbot
	1018		Swansea
	1020		East Wales
	1021		Monmouthshire and Newport
	1022		Cardiff and Vale of Glamorgan
	1023		Flintshire and Wrexham
	1024		Powys

2.4 Total quantity or scope of tender

3 Conditions for Participation

3.1 Minimum standards and qualification required

4 Administrative Information

4.1 Type of Procedure

Single stage

4.2 Reference number attributed to the notice by the contracting authority

CYG034

4.3 Time Limits

Time-limit for receipt of completed tenders
23-09-2022 Time 12:00

Estimated award date
07-10-2022

4.5 Language or languages in which tenders or requests to participate can be drawn up

EN CY

4.6 Tender Submission Postbox

5 Other Information

5.1 Additional Information

Please refer to the Specification for further information

(WA Ref:123705)

The buyer considers that this contract is suitable for consortia bidding.

5.2 Additional Documentation

5.3 Publication date of this notice

03-08-2022

SF 51a

Coding

Commodity categories

ID	Title	Parent category
72000000	IT services: consulting, software development, Internet and support	Computer and Related Services

Delivery locations

ID	Description
1017	Bridgend and Neath Port Talbot
1022	Cardiff and Vale of Glamorgan
1015	Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013	Conwy and Denbighshire
1020	East Wales
1023	Flintshire and Wrexham
1016	Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012	Gwynedd
1011	Isle of Anglesey
1021	Monmouthshire and Newport
1024	Powys
1014	South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018	Swansea
1000	WALES
1010	West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: tendro@cyg-wlc.cymru
Admin contact:: tendro@cyg-wlc.cymru
Technical contact:: N/a
Other contact:: tendro@cyg-wlc.cymru

Further information

Date	Details
13/09/2022 14:23	FFEIL A DDISODLWYD: 20220803 DG S Specification (CYG034) Specification

Q&A

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Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.