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Contract Notice

Connexus Invitation to Tender for Digital Community Alarms

  • First published: 10 August 2022
  • Last modified: 10 August 2022
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
ocds-h6vhtk-03347b
Published by:
Connexus Homes Limited
Authority ID:
AA81124
Publication date:
10 August 2022
Deadline date:
16 September 2022
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

A social alarm is an alarm device that is installed in an individual’s home or communal area which makes it possible for that individual to call for assistance in both urgent and non-urgent situations. These calls are linked to a staff member or support centre who will support the individual to address the issue over the telephone or call for assistance as appropriate to the situation.

Public switched telephone network (PSTN) that delivers analogue landline phone services is planned to be switched off in 2025. This network is being replaced by a digital infrastructure (Voice over Internet Protocol or IP voice). This will mean that the existing community alarms equipment installed across the Independent Living Schemes managed by Connexus may be affected.

As part of the digital switchover, Connexus are looking for a transformative digital solution to replace its existing Community Alarm provision which is not compatible with the new digital standards within existing schemes to ensure it fully functions once analogue services are switched off. This will mean that vulnerable adults across the schemes will continue to have access to this provision without any interruptions in their service.

The ambition is to achieve a product that is cost effective, with little to no maintenance responsibilities and preferably not to have to use existing infrastructure.

The aim of this tender is to appoint a provider to carry out this work based on our specification requirements in our Invitation to Tender Document.

Any works would need to be completed in line with BT’s digital switchover programme which is proposed to be complete by 2025.

Flexibility and adaptability will be required within the programme of works due to the nature of Connexus’ customers, the life protecting nature of the solution and the phasing of BT’s switchover programme.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Connexus Homes Limited

The Gateway, The Auction Yard

Craven Arms

SY7 9BW

UK

Contact person: Jayne Bissell

Telephone: +44 3332313233

E-mail: jayne.bissell@connexus-group.co.uk

NUTS: UKG

Internet address(es)

Main address: http://www.connexus-group.co.uk

Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA7601

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.mytenders.co.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.mytenders.co.uk


I.4) Type of the contracting authority

Other: Housing Association

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Connexus Invitation to Tender for Digital Community Alarms

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

As part of the digital switchover, Connexus are looking for a transformative digital solution to replace its existing Community Alarm provision which is not compatible with the new digital standards within existing schemes to ensure it fully functions once analogue services are switched off. This will mean that vulnerable adults across the schemes will continue to have access to this provision without any interruptions in their service.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

85300000

33000000

85323000

32510000

32500000

32546000

35121700

32550000

32570000

32520000

32571000

32572000

98330000

II.2.3) Place of performance

NUTS code:

UKG11

UKG22


Main site or place of performance:

Across Herefordshire and Shropshire

II.2.4) Description of the procurement

A social alarm is an alarm device that is installed in an individual’s home or communal area which makes it possible for that individual to call for assistance in both urgent and non-urgent situations. These calls are linked to a staff member or support centre who will support the individual to address the issue over the telephone or call for assistance as appropriate to the situation.

Public switched telephone network (PSTN) that delivers analogue landline phone services is planned to be switched off in 2025. This network is being replaced by a digital infrastructure (Voice over Internet Protocol or IP voice). This will mean that the existing community alarms equipment installed across the Independent Living Schemes managed by Connexus may be affected.

As part of the digital switchover, Connexus are looking for a transformative digital solution to replace its existing Community Alarm provision which is not compatible with the new digital standards within existing schemes to ensure it fully functions once analogue services are switched off. This will mean that vulnerable adults across the schemes will continue to have access to this provision without any interruptions in their service.

The ambition is to achieve a product that is cost effective, with little to no maintenance responsibilities and preferably not to have to use existing infrastructure.

The aim of this tender is to appoint a provider to carry out this work based on our specification requirements in our Invitation to Tender Document.

Any works would need to be completed in line with BT’s digital switchover programme which is proposed to be complete by 2025.

Flexibility and adaptability will be required within the programme of works due to the nature of Connexus’ customers, the life protecting nature of the solution and the phasing of BT’s switchover programme.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2023

End: 01/01/2025

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

List and brief description of selection criteria:

In accordance with Regulations 58-60 of the Public Contracts Regulations 2015 as set out in the ITT.


III.1.3) Technical and professional ability

List and brief description of selection criteria:

In accordance with Regulations 58-60 of the Public Contracts Regulations 2015 as set out in the ITT.


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-011742

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 16/09/2022

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 16/09/2022

Local time: 12:00

Information about authorised persons and opening procedure:

As per Connexus' Standing Orders and Financial Regulations.

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=227005.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(MT Ref:227005)

Download the ESPD document here: [[https://www.mytenders.co.uk/ESPD/ESPD_Download.aspx?id=227005]]

VI.4) Procedures for review

VI.4.1) Review body

Public Procurement Review Service

Cabinet Office

London

UK

Telephone: +44 3450103503

E-mail: publicprocurementreview@cabinetoffice.gov.uk

Internet address(es)

URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

VI.4.2) Body responsible for mediation procedures

Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 2079476000

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

The Contracting Authority will incorporate a minimum ten calendar day standstill period at the point of information on the award of the Contract(s) to be awarded at conclusion of the procurement exercise begun by publication of the contract notice is communicated to tenderers. The Public Contracts Regulations 2015 provides for aggrieved parties who have been harmed or at risk of harm by breach of those regulations to take action in the High Court (England, Wales and Northern Ireland). Generally, any such action must be brought within thirty days from the date the aggrieved party knew or ought to have known about the alleged breach. Where the contract(s) have not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract(s) have been entered into the court may only award damages or where the award procedures have not been followed correctly may in certain circumstances declare the contract to be ‘ineffective’.

VI.4.4) Service from which information about the review procedure may be obtained

The Cabinet Office

Correspondence Team, Cabinet Office, Whitehall

London

SW1A 2AS

UK

Telephone: +44 2072761234

VI.5) Date of dispatch of this notice

09/08/2022

Coding

Commodity categories

ID Title Parent category
35121700 Alarm systems Security equipment
32572000 Communications cable Communications equipment
32570000 Communications equipment Telecommunications equipment and supplies
32571000 Communications infrastructure Communications equipment
85323000 Community health services Social services
32546000 Digital switching equipment Switchboards
85000000 Health and social work services Other Services
33000000 Medical equipments, pharmaceuticals and personal care products Materials and Products
98330000 Physical well-being services Miscellaneous services
85300000 Social work and related services Health and social work services
32520000 Telecommunications cable and equipment Telecommunications equipment and supplies
32500000 Telecommunications equipment and supplies Radio, television, communication, telecommunication and related equipment
32550000 Telephone equipment Telecommunications equipment and supplies
32510000 Wireless telecommunications system Telecommunications equipment and supplies

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
jayne.bissell@connexus-group.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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