Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
SE TRAINS LIMITED
03266762
2nd Floor, 4 More London Riverside
LONDON
SE1 2AU
UK
Contact person: Rob Parfitt
E-mail: robert.parfitt@southeasternrailway.co.uk
NUTS: UKJ
Internet address(es)
Main address: http://www.southeasternrailway.co.uk
I.1) Name and addresses
NORTHERN TRAINS LIMITED
03076444
George Stephenson House, Toft Green
York
YO1 6JT
UK
E-mail: robin.horsman@northernrailway.co.uk
NUTS: UKE
Internet address(es)
Main address: https://www.northernrailway.co.uk/
I.2) Joint procurement
The contract involves joint procurement
I.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at:
https://www.smartsurvey.co.uk/s/KL5DPP/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.smartsurvey.co.uk/s/KL5DPP/
I.6) Main activity
Urban railway, tramway, trolleybus or bus services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of and Support for a Revenue Management System
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
UK rail operator Southeastern is seeking to contract a partner (or partners) for the supply, installation and maintenance of a Revenue Management System (RMS) for their passenger rail operations. Use of services and systems may also be accessed by Northern Trains Limited
• The RMS will use the train inventory held in the Rail Delivery Group's 'RARS' system
• For our customers, we want to:
• Provide a better rail experience, with high-quality journeys at lower prices
• Allow anyone to afford to use trains as their first choice of transport
• Create a price perception that trains are inexpensive
• Improve journey quality by reducing crowding on busy services
• For our operation, we want to:
• Optimise load factors on quieter services
• Deliver increased passenger volumes
• Increase revenue through yield on busy services and increased demand on quieter services
• Improve revenue performance through early identification of risk and opportunity (such as special events)
• Help to tailor new marketing campaigns based on accurate data analytics
• A full RMS specification will be provided to interested parties. Tenderers will be required to assert how their product meets the specification and to state clearly where they are not able to comply with the specification or are offering an alternative.
II.1.5) Estimated total value
Value excluding VAT:
8 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKJ
II.2.4) Description of the procurement
UK rail operator Southeastern is seeking to contract a partner (or partners) for the supply, installation and maintenance of a Revenue Management System (RMS) for their passenger rail operations. Use of services and systems may also be accessed by Northern Trains Limited
• The RMS will use the train inventory held in the Rail Delivery Group's 'RARS' system
• For our customers, we want to:
• Provide a better rail experience, with high-quality journeys at lower prices
• Allow anyone to afford to use trains as their first choice of transport
• Create a price perception that trains are inexpensive
• Improve journey quality by reducing crowding on busy services
• For our operation, we want to:
• Optimise load factors on quieter services
• Deliver increased passenger volumes
• Increase revenue through yield on busy services and increased demand on quieter services
• Improve revenue performance through early identification of risk and opportunity (such as special events)
• Help to tailor new marketing campaigns based on accurate data analytics
• A full RMS specification will be provided to interested parties. Tenderers will be required to assert how their product meets the specification and to state clearly where they are not able to comply with the specification or are offering an alternative.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The contracting entity may at its discretion extend the term of the agreement up to a total of 5 years
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
Yes
Description of options:
The contracting entity may at its discretion extend the term of the agreement up to a total of 5 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKE
II.2.4) Description of the procurement
UK rail operator Southeastern is seeking to contract a partner (or partners) for the supply, installation and maintenance of a Revenue Management System (RMS) for their passenger rail operations. Use of services and systems may also be accessed by Northern Trains Limited
• The RMS will use the train inventory held in the Rail Delivery Group's 'RARS' system
• For our customers, we want to:
• Provide a better rail experience, with high-quality journeys at lower prices
• Allow anyone to afford to use trains as their first choice of transport
• Create a price perception that trains are inexpensive
• Improve journey quality by reducing crowding on busy services
• For our operation, we want to:
• Optimise load factors on quieter services
• Deliver increased passenger volumes
• Increase revenue through yield on busy services and increased demand on quieter services
• Improve revenue performance through early identification of risk and opportunity (such as special events)
• Help to tailor new marketing campaigns based on accurate data analytics
• A full RMS specification will be provided to interested parties. Tenderers will be required to assert how their product meets the specification and to state clearly where they are not able to comply with the specification or are offering an alternative.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The contracting entity may at its discretion extend the term of the agreement up to a total of 5 years
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
Yes
Description of options:
The contracting entity may at its discretion extend the term of the agreement up to a total of 5 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
31/08/2023
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
Technology & Construction Court, 7 Rolls Buildings, Fetter Lane
London
EC4A 1NL
UK
VI.5) Date of dispatch of this notice
31/07/2023