Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Procurement for Housing
2 Olympic Way, Woolston Grange Avenue
Birchwood, Warrington
WA2 0YL
UK
Contact person: Rosemary Clarkson
Telephone: +44 1925282377
E-mail: rclarkson@pfh.co.uk
NUTS: UK
Internet address(es)
Main address: http://www.procurementforhousing.co.uk
Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA26067
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Technologies for Independent Living: Telecare, Telehealth Framework
Reference number: RC/TIL/2023
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 75% of UK’ social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 (“PCR 2015”) and a central purchasing body under regulation 37 PCR 2015.
Please refer to www.pfh.co.uk for additional information.
PfH is administered by Inprova Limited and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner, supporting business performance improvement for the public sector.
PfH is sought professional and experienced suppliers to form a framework agreement for Technologies for Independent Living: Telecare, Telehealth Solutions. The Framework Agreement will be for an initial period of three (3) years with an option to extend for a further twelve (12) months.
The scope of the agreement covers multiple product categories which includes a core list of Telecare and Telehealth equipment and solutions including but not limited to; telecare equipment and associated services, telehealth solutions, telecare monitoring services and solutions, call monitoring and data applications, software and cloud based services and integrated managed services.
Bidders were advised to note that the estimated total Lot values provided within Document 1 - Invitation to Tender and in the Contract Notice, represent the estimated maximum spend ranges for each Lot. However, Tenderers were also advised to note that we expect the total value of the Framework Agreement across all lots to be less than that total sum, as it is unknown which contracting route will be selected by PfH Members.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
80 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Telecare: Equipment, and Associated Services
II.2.2) Additional CPV code(s)
35113000
35121000
35121700
35120000
32500000
45314000
45233292
50000000
50116100
51300000
71317200
71317210
80330000
80550000
51700000
32510000
33100000
48213000
48314000
72227000
72228000
71243000
72211000
31712112
32412100
32260000
32230000
50333100
72720000
32583000
50610000
31625200
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 1 will provide members a full range of telecare solutions, including but not limited to; the supply of equipment related to call centre, warden call, telecare, technology and telephony solutions together with associated services, including but not limited to; Installation, design, servicing, repairs, maintenance, advisory and consultancy services, project and asset management.
PfH anticipates awarding places Lot 1 to six suppliers, but reserves the right to award a greater or fewer number of places depending on the bids received.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Telehealth Solutions
II.2.2) Additional CPV code(s)
85140000
85100000
75122000
85144000
85323000
79711000
35121700
98000000
79511000
79512000
32250000
32252000
30213200
32500000
33190000
64212000
33197000
33100000
33140000
48000000
48180000
48211000
48213000
48218000
48219100
48219700
48314000
72227000
72228000
71243000
72200000
72211000
32234000
32235000
50333100
72720000
32260000
32583000
33195000
33123210
35120000
72317000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 2 will provide members a full range of telehealth solutions, including but not limited to; telehealth and remote patient monitoring and software solutions, technology and telephony equipment and solutions, supply of equipment and provision of repairs, service, maintenance and associated services.
PfH anticipates awarding places on Lot 2 to five suppliers, however, reserve the right to award places to a greater or fewer number of suppliers depending on the bids received.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Monitoring Services and Solutions
II.2.2) Additional CPV code(s)
79711000
35121700
98000000
79511000
79512000
72227000
71243000
72200000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 3 will provide members a full range of monitoring solutions, including but not limited to; the provision of call monitoring from a range of devices or sensors, including but not limited to dispersed alarms, telecare/telehealth devices, door entry and access control systems, fire alarms, intruder alarms, lifts and group living schemes. Additionally, this lots allows for the provision of equipment supply in relation to call monitoring services together with technology and telephony based solutions.
PfH anticipates awarding places on Lot 3 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Telecare Equipment and Monitoring Services
II.2.2) Additional CPV code(s)
35113000
35121000
35121700
35120000
32500000
45314000
45233292
50000000
50116100
51300000
71317200
71317210
80330000
80550000
51700000
32510000
33100000
48213000
48314000
72227000
72228000
71243000
72211000
31712112
32412100
32260000
32230000
50333100
72720000
32583000
50610000
31625200
79711000
98000000
79511000
79512000
72200000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 4 offers members the opportunity to call off requirements for services spanning both Lot 1 and 3, enabling both the member and supplier to develop and implement a total telecare solution under the remit of a single supplier.
PfH anticipates awarding places on Lot 4 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received.
Bidders should note that to apply for Lot 4 they must also have applied for Lots 1 and 3.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Monitoring and Data Applications, Software and Cloud Based Services
II.2.2) Additional CPV code(s)
48218000
79711000
32252110
32250000
64212000
32412100
30200000
30213000
30230000
30213200
30237200
50312600
50312000
72212218
72000000
72200000
72210000
72212781
72212982
31712112
48222000
48000000
48800000
48820000
48821000
48822000
48823000
48824000
48825000
72212222
72422000
72212730
72212731
72212732
73431000
32500000
32412000
32413000
32424000
32430000
32400000
32412110
32410000
72317000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 5 offers members the opportunity to call off requirements for the provision of call monitoring and data applications, software and cloud based services and solutions relating to both telecare and telehealth or a combination of both services.
PfH anticipates awarding places on lot 3 to five suppliers but reserves the right to award a greater or fewer number of places depending on the bids received.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Integrated Managed Services
II.2.2) Additional CPV code(s)
79711000
35113000
71317200
71317210
80330000
80550000
45233292
35121700
50000000
50116100
35120000
35121000
98000000
72220000
72221000
72224000
72224100
72227000
72228000
72246000
79400000
79420000
79417000
79511000
79512000
45314000
32500000
51300000
51700000
32510000
33100000
48213000
48314000
71243000
72211000
31712112
32412100
32260000
32230000
50333100
72720000
32583000
50610000
31625200
85100000
75122000
85140000
85144000
85323000
32250000
32252000
30213200
33190000
64212000
33197000
33140000
72317000
33123210
33195000
32235000
32234000
72200000
48219700
48219100
48218000
48000000
48180000
48211000
30200000
30237200
50312600
50312000
72212218
72000000
72212982
48800000
48820000
72212222
32412110
32400000
73431000
72212732
72212730
72422000
32412000
72210000
72212781
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 6 offers members the opportunity to call off requirements for managed services for the design, implementation, benefits realisation and continuous improvement of integrated telecare and telehealth products and services. A managed service must have as its core objective the provision of products and services relating to telecare or telehealth and operate to integrate multiple services and agencies (e.g. housing, local authorities, the health service, voluntary and community organisations etc).
PfH anticipates awarding places on Lot 6 to three suppliers but reserves the right to award a greater or fewer number of places depending on the bids received.
Bidders should note that to apply for Lot 6 they must also have applied for Lots 1 and 3.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-009231
Section V: Award of contract
Lot No: 1
Title: Telecare: Equipment, and Associated Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2023
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge, Whitley Bridge, 1332249
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977661234
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Appello Smart Living Solutions Limited
Oregon House 19 queensway, 19 Queensway
New Milton
BH25 5nn
UK
Telephone: +44 3333216470
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Careium
Aspinall House, Walker park
Blackburn
BB1 2QE
UK
Telephone: +44 1323644422
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Chubb Community Care
Shadsworth Road
Blackburn
BB1 2PR
UK
Telephone: +44 1254688729
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Chiptech International limited
Health Innovation One , Sir John Fisher Drive, Lancaster University
Lancaster
LA14AT
UK
Telephone: +44 7917978418
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Legrand Electric Limited
5 Broad Law
Cramlington
NE23 7RY
UK
Telephone: +44 1670352371
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 15 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Telehealth Solutions
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2023
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 00
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge, Whitley Bridge, 1332249
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977661234
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 15 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Monitoring Services and Solutions
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2023
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge, Whitley Bridge, 1332249
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977661234
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Appello Smart Living Solutions Limited
Oregon House 19 queensway, 19 Queensway
New Milton
BH25 5nn
UK
Telephone: +44 3333216470
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Careium
Aspinall House, Walker park
Blackburn
BB1 2QE
UK
Telephone: +44 1323644422
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Astraline (TEC) Ltd
Eden Point, Three Acres Lane
Cheadle Hulme
Sk8 6RL
UK
Telephone: +44 7939484478
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Progress Housing Group
Sumner House, 21 King Street
Leyland
PR25 2LW
UK
Telephone: +44 1772810195
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 10 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Telecare Equipment and Monitoring Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2023
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge, Whitley Bridge, 1332249
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977661234
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Appello Smart Living Solutions Limited
Oregon House 19 queensway, 19 Queensway
New Milton
BH25 5nn
UK
Telephone: +44 3333216470
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Careium
Aspinall House, Walker park
Blackburn
BB1 2QE
UK
Telephone: +44 1323644422
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 25 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Title: Monitoring and Data Applications, Software and Cloud Based Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2023
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Chubb Community Care
Shadsworth Road
Blackburn
BB1 2PR
UK
Telephone: +44 1254688729
NUTS: UKD41
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge, Whitley Bridge, 1332249
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977661234
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Appello Careline Ltd
Oregon House 19 queensway, 19 Queensway
New Milton
BH25 5NN
UK
Telephone: +44 3333216470
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 10 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 6
Title: Integrated Managed Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2023
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 00
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge, Whitley Bridge, 1332249
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977661234
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 5 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This Framework may be used by any contracting authority listed in or referred to in the FTS Notice. This includes: All current members of PfH at the time of the FTS notice for this procurement; Any registered provider of social housing (or Welsh registered social landlord ,or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the Framework Agreement; Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement; Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement; the Northern Ireland Housing Executive; any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during the period of the Framework Agreement; Any wholly owned subsidiaries of any of the above Organisations; educational establishments and any other contracting authority listed on the following page of the PfH website :
http://procurementforhousing.co.uk/permissible-users/ at the time of the FTS notice for this procurement.
(MT Ref:230106)
VI.4) Procedures for review
VI.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
UK
Telephone: +44 3450103503
E-mail: publicprocurementreview@cabinetoffice.gov.uk
Internet address(es)
URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
VI.5) Date of dispatch of this notice
18/08/2023