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Contract Award Notice

Contract for a Housing and Health Single Point of Contact Service

  • First published: 26 August 2023
  • Last modified: 26 August 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03c551
Published by:
Oxfordshire County Council
Authority ID:
AA21285
Publication date:
26 August 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The subject matter of this process relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations.

Oxfordshire County Council have awarded a contract to deliver a Housing and Health Single Point of Contact Service, a telephone advice service providing energy efficiency advice in the home and providing support and advice in the home through home visits. The service is integral to improving the health outcomes of populations and reducing inequalities through the provision of quality homes.

By providing energy efficiency advice and wider support related to cold damp homes, the service will address housing related health inequalities and the needs of people with respiratory and cardiovascular disease or other long term conditions. It is a partnership service which has been developed through discussions with the District and City Councils, adult and children’s social care and the NHS. Evaluation of the service has been carried out to capture the views and preferences of residents and those who use the service.

The service will offer a telephone support service, to assess the energy, housing and health and wellbeing needs of individual residents. It will provide home visits to those with more complex needs to make those same assessments of need. The service will be responsive to the changing funding landscape to increase, and decrease, capacity to deliver telephone and home visit support to Oxfordshire residents.

This outreach service will offer an integrated, holistic assessment of an individual’s housing needs to help achieve safer, healthier housing conditions, by referring and signposting to energy efficiency schemes eg grants and loans, including support with energy bills, to support for other social and health problems, and to promote independent living. A holistic assessment via a home visit can better identify a range of problems and also enable people to access relevant support services.

The contract will provide the Council with a minimum of 900 telephone assessments and 250 home visits per annum. The Council may choose to increase its spending under the contract through the additional services element of the contract to a maximum of £375,000 per annum. Further information on the contract options is contained in section II 2.11

The Contract period is 2 years and 3 months (27 months), with an option for the Council to extend the Contract period by a further 2 years (24 months). The Contract commenced on 29 July 2023 with service delivery due to commence on 29 October 2023.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Oxfordshire County Council

3rd Floor, County Hall

Oxford

OX1 1ND

UK

Contact person: Mr Alex White

Telephone: +44 7554339176

E-mail: Alex.White@oxfordshire.gov.uk

NUTS: UKJ14

Internet address(es)

Main address: http://www.oxfordshire.gov.uk

Address of the buyer profile: http://www.oxfordshire.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Contract for a Housing and Health Single Point of Contact Service

Reference number: DN667124

II.1.2) Main CPV code

85100000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The subject matter of this contract relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations.

Oxfordshire County Council have awarded a contract to deliver a Housing and Health Single Point of Contact Service, a telephone advice service providing energy efficiency advice in the home and providing support and advice in the home through home visits. The service is integral to improving the health outcomes of populations and reducing inequalities through the provision of quality homes.

By providing energy efficiency advice and wider support related to cold damp homes, the service will address housing related health inequalities and the needs of people with respiratory and cardiovascular disease or other long term conditions. It is a partnership service which has been developed through discussions with the District and City Councils, adult and children’s social care and the NHS. Evaluation of the service has been carried out to capture the views and preferences of residents and those who use the service.

The service will offer a telephone support service, to assess the energy, housing and health and wellbeing needs of individual residents. It will provide home visits to those with more complex needs to make those same assessments of need. The service will be responsive to the changing funding landscape to increase, and decrease, capacity to deliver telephone and home visit support to Oxfordshire residents.

This outreach service will offer an integrated, holistic assessment of an individual’s housing needs to help achieve safer, healthier housing conditions, by referring and signposting to energy efficiency schemes eg grants and loans, including support with energy bills, to support for other social and health problems, and to promote independent living. A holistic assessment via a home visit can better identify a range of problems and also enable people to access relevant support services.

The Contract period is 2 years and 3 months (27 months), with an option for the Council to extend the Contract period by a further 2 years (24 months). The Contract commenced on 29 July 2023 with service delivery due to commence on 29 October 2023.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Lowest offer: 260 000.00  GBP/ Highest offer: 1 500 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKJ14

II.2.4) Description of the procurement

The subject matter of this process relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations.

Oxfordshire County Council have awarded a contract to deliver a Housing and Health Single Point of Contact Service, a telephone advice service providing energy efficiency advice in the home and providing support and advice in the home through home visits. The service is integral to improving the health outcomes of populations and reducing inequalities through the provision of quality homes.

By providing energy efficiency advice and wider support related to cold damp homes, the service will address housing related health inequalities and the needs of people with respiratory and cardiovascular disease or other long term conditions. It is a partnership service which has been developed through discussions with the District and City Councils, adult and children’s social care and the NHS. Evaluation of the service has been carried out to capture the views and preferences of residents and those who use the service.

The service will offer a telephone support service, to assess the energy, housing and health and wellbeing needs of individual residents. It will provide home visits to those with more complex needs to make those same assessments of need. The service will be responsive to the changing funding landscape to increase, and decrease, capacity to deliver telephone and home visit support to Oxfordshire residents.

This outreach service will offer an integrated, holistic assessment of an individual’s housing needs to help achieve safer, healthier housing conditions, by referring and signposting to energy efficiency schemes eg grants and loans, including support with energy bills, to support for other social and health problems, and to promote independent living. A holistic assessment via a home visit can better identify a range of problems and also enable people to access relevant support services.

The contract will provide the Council with a minimum of 900 telephone assessments and 250 home visits per annum. The Council may choose to increase its spending under the contract through the additional services element of the contract to a maximum of £375,000 per annum. Further information on the contract options is contained in section II 2.11

The Contract period is 2 years and 3 months (27 months), with an option for the Council to extend the Contract period by a further 2 years (24 months). The Contract commenced on 29 July 2023 with service delivery due to commence on 29 October 2023.

II.2.5) Award criteria

Quality criterion: Social Value / Weighting: 16

Quality criterion: Quality / Weighting: 79

Price / Weighting:  5

II.2.11) Information about options

Options: Yes

Description of options:

The contract contains an option to extend the contract period by up to a further 24 months.

The contract also contains options for the Council to commission further telephone assessments and home visits. Additionally, the Council may commission developmental service elements through the contract life, such as Remote (video) assessments, Face to face publicity events, as well as Administration of small measures and other grants as well as applying for these. The Council may commission these services via an options uptake notice up to a maximum value of £375,000 per annum.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-012383

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

28/07/2023

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

The National Energy Foundation

Suite 2.15, Challenge House, Sherwood Drive,

Bletchley

MK3 6DP

UK

NUTS: UKJ1

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: Lowest offer: 260 000.00  GBP / Highest offer: 1 500 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court (Royal Courts of Justice)

Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

25/08/2023

Coding

Commodity categories

ID Title Parent category
85100000 Health services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Alex.White@oxfordshire.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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