Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
National Records of Scotland
General Register House, 3 Princes Street
Edinburgh
EH1 3YY
UK
Contact person: Leanne Gourlay
Telephone: +44 7765220118
E-mail: leanne.gourlay@nrscotland.gov.uk
NUTS: UKM75
Internet address(es)
Main address: http://www.nrscotland.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00474
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Programme and Digital Services Delivery Provider(s)
Reference number: 17/05/41 - Lot 1
II.1.2) Main CPV code
79000000
II.1.3) Type of contract
Services
II.1.4) Short description
1.1 This document specifies the requirements for a specialised provider(s) in programme management, business and process transformation and digital/operational service delivery to work collaboratively in support of the strategic goals and delivery of major programmes within National Records of Scotland (NRS). We are looking for delivery provider(s) with experience in major public sector programmes and in delivering digital and business transformation with associated operational process and business change to provide programme, service, capability and process re-design together with operational delivery skills, intelligent client advice and short term targeted digital and programme expertise.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
4 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 - Provision of PMO Support and Benefits/Business Case Management and Intelligent Client Support
II.2.2) Additional CPV code(s)
79000000
II.2.3) Place of performance
NUTS code:
UKM75
Main site or place of performance:
Generally remote delivered. If office presence required it will be at General Register House, 3 Princes Street, Edinburgh, EH1 3YY
II.2.4) Description of the procurement
Lot 1: Provision of Portfolio and Programme Management Office (PMO) Support and Benefits/Business Case Management and Intelligent Client Support
PMO support and Benefits / Business Case Management
- Delivery of Vision and Milestones: to help NRS achieve its key programme vision and milestones through projects which enable deliverable approaches and robust programme management and planning arrangements. (Skills and expertise including strategic options appraisal, portfolio design, programme initiation, management, portfolio/programme planning and delivery prioritisation)
- PMO Support: outcome focused packages to augment existing portfolio and programme management office resource, potentially in routine PMO delivery and also in one-off short term reviews and production of programme management materials to support Programmes in short order. (Skills and expertise including PMO Analysts, Governance design and operation, sustainable programme delivery). Additionally review of existing portfolio management and change governance arrangements and functions, with recommendations to develop and strengthen existing portfolio management office and delivery centre of excellence standards.
- Business Case Management: development of strategic, outline and full Business Cases to support multi-faceted and complex digital and business delivery programmes, including capturing the options, cost models and benefits for Programmes, helping NRS secure transformational resources within a cross public sector partnership approach to reform and optimisation of approach. (Skills and expertise in business case development for programmes)
- Benefits Management: outcome focused activity to provide short term support to NRS to manage its approach to benefits management and realisation from Programme and project delivery and in demonstrating benefits delivered. The approach to benefits will be critical in underpinning communications with stakeholders (Skills and expertise in benefits management for programmes and projects).
Intelligent Client
- Intelligent Client: outcome based packages to support and advise NRS in managing multiple contracts and associated digital service and operational delivery integration. (Skills and expertise in providing intelligent client for programme delivery, business change, including readiness for operational transition and commercial and delivery integration)
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-033161
Section V: Award of contract
Lot No: 1
Title: Lot 1 - Provision of PMO Support and Benefits/Business Case Management and Intelligent Client Support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/07/2025
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 7
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Capgemini UK plc
95 Queen Victoria Street
London
EC4V 4HN
UK
Telephone: +44 7891152966
E-mail: ian.matheson@capgemini.com
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 4 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
A contract value of 4,000,000 GBP has been stated in this notice, as portal restrictions only allow a single value to be stated. It should be noted that the advertised contract value was up to 3,000,000 GBP to 4,000,000 GBP. Work packages will be let through this contract on an as required basis and as such the stated contract value may not be fully realised.
This contract delivers community benefits, for every 1,000,000 GBP contract spend benefits equal to a minimum of 50 points shall be delivered on an annual basis. In the first 12 months the Service Provider has committed to delivering 75 points broken down as follows:
- 1 Modern Apprenticeship position (30 Community Benefits Points)
- 1 Graduate Internship position (30 Community Benefits Points)
- 1 Structured Training place (15 Community Benefits Points)
(SC Ref:805514)
VI.4) Procedures for review
VI.4.1) Review body
Edinburgh Sheriff Court
Sheriff Court House, 27 Chambers Street
Edinburgh
EH1 1LB
UK
Telephone: +44 1312252525
E-mail: Enquiries@scotcourts.gov.uk
Internet address(es)
URL: https://scotscourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court
VI.5) Date of dispatch of this notice
29/07/2025