Scope
Procurement reference
27236
Procurement description
Plymouth City Council ("The Authority") is seeking suitably qualified and experienced suppliers to tender for the replacement of the city's Real-Time Passenger Information (RTPI) system to include Traffic Light Priority (TLP).
This project forms a key part of the Authority's commitment to improving public transport infrastructure and enhancing the passenger experience within the city of Plymouth.
The successful Supplier will be responsible for the supply, installation, and commissioning of the following components:
• in-shelter displays.
• pole-mounted displays.
• additional displays at various key sites across the city of Plymouth.
The system must be fully integrated and capable of delivering accurate, real-time information to passengers across the city of Plymouth.
The contract will include ongoing support and maintenance for both hardware and software throughout the contract term, provision of all necessary data feeds to ensure accurate and timely information delivery, a web-based back-office system to enable the Authority to monitor system performance and manage display content, including manual overrides where necessary.
A comprehensive reporting package must be provided to monitor and report on system performance, support compliance with targets set out in the Bus Service Improvement Plan (BSIP) and other Department for Transport (DfT) requirements, and also be adaptable to future changes in reporting needs and performance metrics for the duration of the contract.
The solution must be scalable and flexible to accommodate future technological developments, policy changes, and evolving user needs.
Additional categories
Services
Total value (estimated, excluding VAT)
1030027 GBP to 1030027GBP
Contract dates (estimated)
05 January 2026, 00:00AM to 31 March 2033, 23:59PM
Contracting authority
Plymouth City Council
Identification register:
Address 1: Ballard House, West Hoe Road
Town/City: Plymouth
Postcode: PL1 3BJ
Country: United Kingdom
Website: http://www.plymouth.gov.uk
Public Procurement Organisation Number: PBQP-8499-TLMP
NUTS code: UKK41
Contact name: Paul Williams
Email: procurement@plymouth.gov.uk
Organisation type: Public authority - sub-central government
Procedure
Procedure type
Open procedure
Is the total value above threshold?
Above threshold
Trade agreements
Government Procurement Agreement (GPA)
Lots
Divided into 1 lots
Lot number: 1 CPV classifications
- 30200000 - Computer equipment and supplies
- 32321200 - Audio-visual equipment
- 32400000 - Networks
- 34970000 - Traffic-monitoring equipment
- 45316210 - Installation of traffic monitoring equipment
- 48813200 - Real-time passenger information system
- 50324100 - System maintenance services
- 63712700 - Traffic control services
- 72267000 - Software maintenance and repair services
Lot value (estimated)
1030027 GBP Excluding VAT
1236032 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
05 January 2026, 00:00AM
Contract end date (estimated)
31 March 2033, 23:59PM
Does the lot include options?
Yes
Description of options
The contract includes options for the provision of additional or enhanced system functionalities related to real-time passenger information and traffic light priority.
These may include, but are not limited to:
• Integration with additional transport modes or operators.
• Expansion of the system to cover additional geographic areas or routes.
• Deployment of additional display units or on-vehicle equipment.
• Implementation of enhanced analytics, reporting, or data-sharing capabilities.
• Upgrades to support emerging technologies (e.g. 5G connectivity, AI-based prediction models).
• Optional modules for user engagement, accessibility features, or environmental monitoring.
These options may be exercised at the discretion of the Authority in response to evolving operational requirements, technological developments, or stakeholder needs during the contract term.
Participation
Conditions of participation
As detailed within the procurement documents
Conditions of participation
As detailed within the procurement documents
Award criteria
Type: quality
Name
Method Statements
Description
The sub-weightings of individual method statement questions are set out within the Procurement Documents
Weighting: 50
Weighting type: percentageExact
Type: price
Name
Total Tender Sum
Description
The detailed sub-weightings and composition of the seven pricing sections are outlined within the Procurement Documents.
Weighting: 40
Weighting type: percentageExact
Type: quality
Name
Social Value
Description
Total Social Value Commitment (£) - 5%
Social Value Method Statement - 5%
Weighting: 10
Weighting type: percentageExact
Tender submission deadline
26 September 2025, 12:00PM
Date of award of contract
01 December 2025, 23:59PM
Submission address and any special instructions
All submissions must be submitted via the Supplying the South West Portal - https://www.supplyingthesouthwest.org.uk/The procurement opportunity advert can be found at: https://procontract.due-north.com/Advert?advertId=78881e3f-ef6d-f011-813a-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21This procurement will be managed electronically via the Authority`s chosen e-procurement portal - Supplying the South West.To participate in this procurement, Suppliers interested in this opportunity must register on the Supplying the South West procurement portal (www.supplyingthesouthwest.org.uk). Once registered and logged in, Suppliers should search for the opportunity by title or reference number (DN781587), register their interest, and download the procurement documentation. Registration is free and enables access to all tender documents, the ability to raise clarification questions, and submission of responses through the portal.The Authority would like to make Suppliers aware that the Supplying The South West portal is not administered by the Authority. If a Supplier requires assistance or further information to be able to use the online portal process they should log a support ticket on the PROACTIS Supplier Support Portal. If a Supplier continues to experiences issues they are to contact suppliersupport@proactisservicedesk.com requesting guidance.If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
May tenders be submitted electronically?
Yes
Is this a recurring procurement?
No
Publication date of next tender notice (estimated)
05 April 2032, 23:59PM
Languages that may be used for submission
Tender submission deadline
26 September 2025, 12:00PM
Date of award of contract
01 December 2025, 23:59PM
Submission address and any special instructions
All submissions must be submitted via the Supplying the South West Portal - https://www.supplyingthesouthwest.org.uk/The procurement opportunity advert can be found at: https://procontract.due-north.com/Advert?advertId=78881e3f-ef6d-f011-813a-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21This procurement will be managed electronically via the Authority`s chosen e-procurement portal - Supplying the South West.To participate in this procurement, Suppliers interested in this opportunity must register on the Supplying the South West procurement portal (www.supplyingthesouthwest.org.uk). Once registered and logged in, Suppliers should search for the opportunity by title or reference number (DN781587), register their interest, and download the procurement documentation. Registration is free and enables access to all tender documents, the ability to raise clarification questions, and submission of responses through the portal.The Authority would like to make Suppliers aware that the Supplying The South West portal is not administered by the Authority. If a Supplier requires assistance or further information to be able to use the online portal process they should log a support ticket on the PROACTIS Supplier Support Portal. If a Supplier continues to experiences issues they are to contact suppliersupport@proactisservicedesk.com requesting guidance.If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
May tenders be submitted electronically?
Yes
Is this a recurring procurement?
No
Publication date of next tender notice (estimated)
05 April 2032, 23:59PM
Languages that may be used for submission