Modification notice
Modification of a contract/concession during its term
Section I: Contracting
entity
I.1) Name and addresses
NHS Highland
Assynt House, Beechwood Park
Inverness
IV2 3BW
UK
Telephone: +44 7976911804
E-mail: nhsh.tenders@nhs.scot
NUTS: UKM6
Internet address(es)
Main address: http://www.nhshighland.scot.nhs.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Confidential Staff Liaison and Freedom To Speak Up Services
Reference number: HH083-23-TW08
II.1.2) Main CPV code
79633000
II.1.3) Type of contract
Services
II.2) Description
II.2.2) Additional CPV code(s)
79633000
II.2.3) Place of performance
NUTS code:
UKM6
Main site or place of performance:
NHS Highland Area
II.2.4) Description of the procurement
NHS Highland have been providing a Guardian / Speak up service since 2020, as recommended in the Sturrock review, this is to provide an independent channel for colleague concerns to be raised where other channels have not worked or cannot be used. This service was aligned to include the National Whistleblowing standards in NHS Highland also in 2020.
The market was reviewed and the only established provider of this service that we have identified with appropriate and relevant NHS specific experience is The Guardian Service. The Guardian Service has been working with NHS Highland for the past three years and NHS Highland would like to continue to provide this service to its employees for a further 12 months with the option to extend for up to another 12 months.
II.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start:
01/08/2023
End:
31/07/2025
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-022410
Section V: Award of contract/concession
Contract No: HH083-23-TW08
Title: Confidential Staff Liaison and Freedom To Speak Up Services
V.2 Award of contract/concession
V.2.1) Date of conclusion of the contract/concession
01/08/2023
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor/concessionaire
The Guardian Service Ltd.
WeWork,, 8 Devonshire Square,
London
EC2M 4PL
UK
Telephone: +44 7878936652
NUTS: UK
The contractor/concessionaire is an SME:
Yes
V.2.4) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot:
/concession: 316 000.00
GBP
Section VI: Complementary information
VI.3) Additional information
(SC Ref:806074)
VI.4) Procedures for review
VI.4.1) Review body
The Inverness Justice Centre
Longman Road
Inverness
IV1 1AH
UK
VI.5) Date of dispatch of this notice
05/08/2025
Section VII: Modifications to the contract/concession
VII.1) Description of the procurement after the modifications
VII.1.1) Main CPV code
79633000
VII.1.2) Additional CPV code(s)
VII.1.3) Place of performance
NUTS code:
UKM6
Main site or place of performance:
NHS Highland Area
VII.1.4) Description of the procurement
NHS Highland have been providing a Guardian / Speak up service since 2020, as recommended in the Sturrock review, this is to provide an independent channel for colleague concerns to be raised where other channels have not worked or cannot be used. This service was aligned to include the National Whistleblowing standards in NHS Highland also in 2020.
The market was reviewed and the only established provider of this service that we have identified with appropriate and relevant NHS specific experience is The Guardian Service. The Guardian Service has been working with NHS Highland for the past three years and NHS Highland would like to continue to provide this service to its employees for a further 12 months with the option to extend for up to another 12 months.
VII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start:
01/08/2023
End:
30/11/2025
VII.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the procurement: 375 980.00 GBP
The contract/concession has been awarded to a group of economic operators:
No
VII.1.7) Name and address of the contractor/concessionaire
The Guardian Service Ltd.
WeWork,, 8 Devonshire Square,
London
EC2M 4PL
UK
Telephone: +44 7878936652
NUTS: UK
The contractor/concessionaire is an SME:
No
VII.2) Information about modifications
VII.2.1) Description of the modifications
The contract has been extended under the same Service requirements to allow for a recruitment to bring the service in house.
VII.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
The service is required to continue while NHS Highland conducts their recruitment to bring the service in house.
VII.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications and price adaptions and, in the case of Directive 2014/23/EU, average inflation in the Member State concerned)
Value excluding VAT: 316 000.00 Currency: GBP
Total contract value after the modifications
Value excluding VAT: 375 980.00 Currency: GBP