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Summary

OCID:: ocds-kuma6s-154602
Published by:: Grwp Cynefin
Authority ID:: AA29780
Publication date:: 12 August 2025
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: No

Abstract

Mae Grŵp Cynefin yn gwahodd tendrau gan gwmnïau profiadol i ymgymryd â phroses mapio taith cwsmeriaid gynhwysfawr. Grwp Cynefin is seeking proposals from experienced companies to undertake comprehensive customer journey mapping process.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: Grwp Cynefin
Postal Address: Ty Silyn, Y Sgwar, Penygroes,
Town: Caernarfon	Postal Code: LL54 6LY	Country: UK
For the attention of: Procurement Team	Telephone: +44 3001112122
E-Mail: procurement@grwpcynefin.org	Fax: +44 1286881141
Internet Address (URL): http://www.grwpcynefin.org

2 Contract Details

2.1 Title

Mapio Taith Cwsmer | Customer Journey Mapping

2.2 Description of the contract

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	72000000		IT services: consulting, software development, Internet and support

b) Delivery Location/Area

	Code		Location
	1011		Isle of Anglesey
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1023		Flintshire and Wrexham
	1024		Powys

2.4 Estimated Total Value

3 Procedure

3.1 Type of Procedure

Single stage

4 Award of Contract

4.1 Successful Bidders

4.1.1 Name and Address of successful supplier, contractor or service provider

Contract No:

Official Name: Prodo Social Software Ltd
Postal Address: The Stables Little Heath Road, Littleton,
Town: Chester	Postal Code: CH37DW	Country: UK
For the attention of:	Telephone:
E-Mail:	Fax:
Internet Address (URL):

5 Other Information

5.1 Reference number attributed to the notice by the contracting authority

N/a

5.2 Date of Contract Award

16-07-2025

5.3 Number of tenders received

5.4 Other Information

(WA Ref:154602)

5.5 Additional Documentation

N/a

5.6 Publication date of this notice:

12-08-2025

SF 53

Coding

Commodity categories

ID	Title	Parent category
72000000	IT services: consulting, software development, Internet and support	Computer and Related Services

Delivery locations

ID	Description
1013	Conwy and Denbighshire
1023	Flintshire and Wrexham
1012	Gwynedd
1011	Isle of Anglesey
1024	Powys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: procurement@grwpcynefin.org
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Mapio Taith Cwsmer | Customer Journey Mapping

Contents

Summary

Abstract

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

2 Contract Details

2.1

Title

2.2

Description of the contract

2.3

Notice Coding and Classification

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

5.2

Date of Contract Award

5.3

Number of tenders received

5.4

Other Information

5.5

Additional Documentation

5.6

Publication date of this notice: