Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
City & County of Swansea
Civic Centre
Swansea
SA1 3SN
UK
Contact person: Sam Wilkes
E-mail: procurement@swansea.gov.uk
NUTS: UKL18
Internet address(es)
Main address: http://www.swansea.gov.uk/dobusiness
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0254
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Framework Agreement for the Provision of Social Care Agency Staff to Support Child & Family Services
Reference number: CCS/24/241
II.1.2) Main CPV code
79600000
II.1.3) Type of contract
Services
II.1.4) Short description
Swansea Council are looking to implement a Framework Agreement for the Provision of Social Care Agency Staff in order to provide a swift, compliant route to cover staffing shortfall within the Child & Family Services Departments. The authority foresees the need for a multi lot framework covering requirements such as Emergency Child Support, Children’s Residential Support Workers and Family Support Workers
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
.01
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Emergency Support Team
II.2.2) Additional CPV code(s)
85311300
85310000
85300000
85000000
85312330
85112000
II.2.3) Place of performance
NUTS code:
UKL18
Main site or place of performance:
Predominantly within the boundaries of Swansea Council but there may be occasions when support is required out of the county
II.2.4) Description of the procurement
Swansea Council require a team of Residential Children’s Workers to provide support to Children at short notice, whilst care planning is undertaken and longer-term arrangements put in place.
Locations will vary depending on the needs of the child, this will generally be within the boundaries of Swansea Council but there may be occasions when support is required out of the county.
The Council will require that the provider be given 24 hours’ notice to assemble a team of staff who have the necessary minimum qualifications and experience required which will be detailed in the Specification.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Children’s Residential Support Workers
II.2.2) Additional CPV code(s)
85311300
85312120
85312110
85000000
85300000
85310000
79600000
II.2.3) Place of performance
NUTS code:
UKL18
Main site or place of performance:
Predominantly at any of the Authority’s Registered Children’s Homes however there may be occasions where workers will be supporting children in their own homes
II.2.4) Description of the procurement
Swansea Council require agency staff to provide Children's Residential Workers for the support of young people on a shift-by-shift basis.
Workers will predominantly be required to work at any of the Authority’s Registered Children’s Homes however, there may be occasions where workers will be supporting children in their own homes or alternative arrangements.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Family Support Workers
II.2.2) Additional CPV code(s)
85000000
85300000
85310000
85312330
79600000
85311300
85312400
85111000
85112000
85144100
II.2.3) Place of performance
NUTS code:
UKL18
Main site or place of performance:
Various locations including family homes, hospital, residential settings and within the wider community
II.2.4) Description of the procurement
Swansea Council require agency staff to provide Family Support workers to work with some of the most vulnerable children, young people and families being supported by Child and Family Services.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-002551
Section V: Award of contract
Lot No: 1
Title: Emergency Support Team
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/05/2025
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 10
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
FRONTLINE HEALTH PROFESSIONALS LTD
85 Great Portland Street, First Floor,
London,
W1W7LT
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
NOS DA HEALTHCARE LTD
8 Under Cardiff Road
Bargoed
CF818WZ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
AIRMID STAFFING LTD
2 Station Road West
Oxted
RH89EP
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
BS Social Care
2 Queen Street
Cardiff
CF102BU
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Liquid Personnel
Turndord Place, great Cambridge Road
Broxbourne
EN106NH
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
REDWOOD CARE SOLUTIONS LIMITED
27 Croft Street
Swansea
SA11QE
UK
NUTS: UKL18
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
VELOX HEALTHCARE LIMITED
Parkway House, Hambrook Lane
Bristol
BS348QB
UK
NUTS: UKK13
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Prospero Group Ltd
15 Worship Street
London
EC2A2DT
UK
NUTS: UKD33
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Randstad Solutions Limited
253 Capability Green
Luton
LU13LU
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: .01
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Children’s Residential Support Workers
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/05/2025
V.2.2) Information about tenders
Number of tenders received: 13
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 13
Number of tenders received by electronic means: 13
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
FRONTLINE HEALTH PROFESSIONALS LTD
85 Great Portland Street, First Floor,
London,
W1W7LT
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
NOS DA HEALTHCARE LTD
8 Under Cardiff Road
Bargoed
CF818WZ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
AIRMID STAFFING LTD
2 Station Road West
Oxted
RH89EP
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
BS Social Care
2 Queen Street
Cardiff
CF102BU
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
MPS HEALTHCARE LIMITED
Meriden Hall Main Road, Meriden
Coventry
CV77PT
UK
NUTS: UKG3
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
VELOX HEALTHCARE LIMITED
Parkway House, Hambrook Lane
Bristol
BS348QB
UK
NUTS: UKK13
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Prospero Group Ltd
15 Worship Street
London
EC2A2DT
UK
NUTS: UKD33
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Randstad Solutions Limited
253 Capability Green
Luton
LU13LU
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Sanctuary Personnel
Willis Building, 15 Friars Street
Ipswich
IP11TD
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
danluker limited t/a supply care solutions
1st Floor, 602 chigwell road, woodford
essex
ig88aa
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: .01
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Family Support Workers
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/05/2025
V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 9
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
FRONTLINE HEALTH PROFESSIONALS LTD
85 Great Portland Street, First Floor,
London,
W1W7LT
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
NOS DA HEALTHCARE LTD
8 Under Cardiff Road
Bargoed
CF818WZ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
AIRMID STAFFING LTD
2 Station Road West
Oxted
RH89EP
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
BS Social Care
2 Queen Street
Cardiff
CF102BU
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
MHILD LIMITED
14 Sandycroft
London
SE20XY
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
ProCare Nursing Agency
1 Radnor Court, 256 Cowbridge Road East
Cardiff
CF51GZ
UK
NUTS: UKL22
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
VELOX HEALTHCARE LIMITED
Parkway House, Hambrook Lane
Bristol
BS348QB
UK
NUTS: UKK13
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Randstad Solutions Limited
253 Capability Green
Luton
LU13LU
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
SERVICE DIRECT LIMITED
4 Knoyle Street, Treboeth
Swansea
SA59AY
UK
NUTS: UKL18
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
danluker limited t/a supply care solutions
1st Floor, 602 chigwell road, woodford
essex
ig88aa
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: .01
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Register your company on the eTenderWales portal (this is only required once):
— Navigate to the portal: http://etenderwales.bravosolution.co.uk
— Click the “Suppliers register here” link.
— Enter your correct business and user details.
— Note the username you chose and click “Save” when complete.
— You will shortly receive an e-mail with your unique password (please keep this secure).
— Agree to the terms and conditions and click “continue”.
2. Express an interest in the project:
— Login to the portal with your username/password.
— Click the “ITTs Open to All Suppliers” link (these are the ITTs open to any registered supplier).
— Click on the relevant ITT to access the content.
— Click the “Express Interest” button in the “Actions” box on the left-hand side of the page.
— This will move the ITT into your “My ITTs” page (this is a secure area reserved for your projects only).
— Click on the ITT code. You can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box.
3. Responding to the invitation to tender:
— You can now choose to “Reply” or “Reject” (please give a reason if rejecting).
— You can now use the “Messages” function to communicate with the buyer and seek any clarification.
— Note the deadline for completion, then follow the onscreen instructions to complete the ITT.
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available).
If you require any further assistance use the online help. Alternatively, the BravoSolution helpdesk can be contacted (Monday to Friday, 8:00 to 18:00) on:
— E-mail: help@bravosolution.co.uk
— Phone: +44 8003684850
(WA Ref:154682)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period will extend to 15 calendar days for communication by non-electronic means. Applicants who are unsuccessful shall be informed by the Council as soon as possible after the decision has been made. Should additional information be required it should be requested of the addressee in section I.1). If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland). Any such action must be brought promptly (generally within 30 days). Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Council to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Council to pay a civil financial penalty, and/or order that the duration of the contract be shortened. If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the Council has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.4) Service from which information about the review procedure may be obtained
The City & County of Swansea- Legal, Democratic Services & Business Intelligence
Civic Centre, Oystermouth Road
Swansea
SA1 3SN
UK
VI.5) Date of dispatch of this notice
14/08/2025