Social and other specific services – public contracts
Contract award notice
Section I: Contracting
authority
I.1) Name and addresses
Carmarthenshire County Council
County Hall
Carmarthen
SA31 1JP
UK
Contact person: Jackie Runacres
Telephone: +44 1267234567
E-mail: jrunacres@carmarthenshire.gov.uk
NUTS: UKL14
Internet address(es)
Main address: http://www.carmarthenshire.gov.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0281
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Award of Carmarthenshire Financial Wellbeing Support Service
II.1.2) Main CPV code
75310000
II.1.3) Type of contract
Services
II.1.4) Short description
Awarded: Carmarthenshire County Council is developing a new Financial Wellbeing service to consist of two Lots, Lot 1 being the delivery of a flexible, person-centred advice and support service to enable individuals and their carers to manage their money effectively and maximise their income. This Lot includes the provision of advice and support on welfare benefits. Lot 2 will be the delivery of an independent, confidential, debt advice service to help people address their problems with debt.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 054 546.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Financial Wellbeing- Welfare Benefits and Income Maximisation
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKL14
II.2.4) Description of the procurement
Awarded: LOT 1
Tier 1 - Specialist information, advice, and support for welfare benefit
Tier 2 - Income Maximisation, supporting people who are in receipt of maximum level welfare benefits but who require support to manage their personal budget
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Financial Wellbeing- Debt Advice
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKL14
II.2.4) Description of the procurement
Awarded: Debt Advice and Support
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-006873
Section V: Award of contract
Lot No: 1
Title: Financial Wellbeing- Welfare Benefits and Income Maximisation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/05/2025
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CARERS TRUST CROSSROADS WEST WALES LTD
The Palms, 96 Queen Victoria Road
Llanelli
SA152TH
UK
Telephone: +44 1554754957
Fax: +44 1554758558
NUTS: UKL
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 626 864.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Financial Wellbeing- Debt Advice
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/05/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CARERS TRUST CROSSROADS WEST WALES LTD
The Palms, 96 Queen Victoria Road
Llanelli
SA152TH
UK
Telephone: +44 1554754957
Fax: +44 1554758558
NUTS: UKL
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 427 680.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
AWARDED
(WA Ref:150889)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
17/06/2025