Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Dover District Council
Council Offices, White Cliffs Business Park
Whitfield, Dover
CT16 3PJ
UK
Contact person: Mr Dean Coulls
Telephone: +44 7701294353
E-mail: dean.coulls@dover.gov.uk
NUTS: UKJ
Internet address(es)
Main address: http://www.dover.gov.uk/
Address of the buyer profile: http://www.dover.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Home Improvement Agency (HIA) Service
Reference number: DN709751
II.1.2) Main CPV code
75200000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of Home Improvement Agency Services including but not exclusive to grant/loan applications, hospital discharge, home enablement and hoarding disorder support to Dover District Council, Ashford Borough Council, and Folkestone & Hythe District Council.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
4 861 343.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKJ
II.2.4) Description of the procurement
Provision of Home Improvement Agency Services including but not exclusive to grant/loan applications, hospital discharge, home enablement and hoarding disorder support to Dover District Council, Ashford Borough Council, and Folkestone & Hythe District Council.
II.2.5) Award criteria
Cost criterion: Cost
/ Weighting: 40
Cost criterion: Quality
/ Weighting: 60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-003568
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/05/2024
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Town & Country
Monson House, Monson Way
Tunbridge Wells
TN1 1LQ
UK
NUTS: UKJ
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 4 861 343.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
London
UK
VI.5) Date of dispatch of this notice
12/08/2025