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Cymraeg

UK6

Customer Experience Training - GEMS3

  • First published: 18 August 2025
  • Last modified: 18 August 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0505e0
Published by:
First Greater Western Limited
Authority ID:
AA25982
Publication date:
18 August 2025
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Customer Experience Training - GEMS3 Tender

Full notice text

Scope

Procurement reference

2025/S 000-016331

Procurement description

Customer Experience Training - GEMS3 Tender

Contracting authority

FIRST GREATER WESTERN LIMITED

Identification register:

  • GB-COH
  • GB-PPON

Address 1: Milford House 1 Milford Street

Town/City: Wiltshire

Postcode: SN1 1HL

Country: United Kingdom

Companies House: 05113733

NUTS code: UKK14

Email: procurement@gwr.com

Organisation type: Private utility

Supplier

TRAIN 4 CHANGE LIMITED

Identification register:

  • GB-COH
  • GB-PPON

Address 1: Oakley House

Town/City: Cirencester

Postcode: GL7 1US

Country: United Kingdom

Website: http://www.train4change.com

Companies House: 04049392

NUTS code: UKK13

Email: sarah@train4change.com

Type:

  • SME

Procedure

Procedure type

Competitive flexible procedure

Is this procurement under a special regime?

Utilities

Contract

GWR - Customer Experience Training (GEMS3)

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

15 September 2025, 23:59PM

Can this contract be extended?: Yes

Value

683365 GBP Excluding VAT

820038 GBP Including VAT

Main category

Services

CPV classifications

  • 79632000 - Personnel-training services
  • 79633000 - Staff development services

Delivery regions

  • UKK - South West (England)

Is the total value above threshold?

Above threshold

Contract dates (estimated)

15 September 2025, 00:00AM to 31 March 2027, 23:59PM

Extension end date (if all the extensions are used): 31 March 2028

Suppliers

  • GB-COH-04049392

Coding

Commodity categories

ID Title Parent category
79632000 Personnel-training services Personnel services except placement and supply services
79633000 Staff development services Personnel services except placement and supply services

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.
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