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UK5

Family Gateway Worker

  • First published: 18 August 2025
  • Last modified: 18 August 2025
  • Record interest

     

  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-0589b3
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
18 August 2025
Deadline date:
-
Notice type:
UK5
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities.The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs.The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing. Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.

Full notice text

Scope

Procurement description

Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities.

The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs.

The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing. Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.

Contracting authority

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Identification register:

  • GB-PPON

Address 1: Woodland House, Maes-Y-Coed Road

Town/City: Cardiff

Postcode: CF14 4HH

Country: United Kingdom

Public Procurement Organisation Number: PXWV-6492-CGMN

Contact name: Harry Davies

Email: harry.davies6@wales.nhs.uk

Telephone: +442921500292

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Supplier

Cardiff Council

Identification register:

  • GB-PPON

Address 1: Cardiff Council, County Hall, Atlantic Wharf

Town/City: Cardiff

Postcode: CF10 4UW

Country: United Kingdom

Public Procurement Organisation Number: PVHP-5769-YHRQ

Email: c2c@cardiff.gov.uk

Type:

  • Large

Procedure

Procedure type

Below threshold - without competition

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Contract

Family Gateway Worker

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

04 September 2025, 23:59PM

Can this contract be extended?: Yes

Value

69387.50 GBP Excluding VAT

83265.00 GBP Including VAT

Main category

Services

CPV classifications

  • 85000000 - Health and social work services

Delivery regions

  • UKL22 - Cardiff and Vale of Glamorgan

Is the total value above threshold?

Below threshold

Contract dates (estimated)

05 September 2025, 00:00AM to 30 April 2026, 23:59PM

Extension end date (if all the extensions are used): 30 April 2027

Suppliers

  • GB-PPON-PVHP-5769-YHRQ

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.