Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
11014226
St Catherine's Lodge Bearwood Road
Wokingham
RG415BN
UK
Contact person: Maria Slimpa
E-mail: maria.slimpa1@neso.energy
NUTS: UK
Internet address(es)
Main address: https://www.neso.energy/
I.6) Main activity
Electricity
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Digital Workplace Services, End User Compute and IT Service Management Service
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
TCS will support NESO with IT Service Management and Digital Workplace Services, including the Service Desk, support channels, devices, M365, and Identity & Access Management.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
/ Highest offer:
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
TCS will be the strategic support partner for IT Service Management and Digital Workplace Services for NESO. This covers the delivery and operations of our Service Desk and support channels, IT Service Management alongside Digital Workplace Services which includes Devices, M365, Identity & Access Management.
II.2.11) Information about options
Options:
Yes
Description of options:
NESO reserves the right to extend Supplier's services for an additional three years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-000004
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/07/2025
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
18/08/2025