Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Borough Council of King's Lynn & West Norfolk
E07000146
Kings Court, Chapel Street
King's Lynn
PE30 1EX
UK
Telephone: +44 1553616200
E-mail: procurementtenders@west-norfolk.gov.uk
NUTS: UKH16
Internet address(es)
Main address: https://www.west-norfolk.gov.uk
Address of the buyer profile: https://www.west-norfolk.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Housing Support Services
Reference number: BCKLWN339
II.1.2) Main CPV code
70333000
II.1.3) Type of contract
Services
II.1.4) Short description
The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council’s reliance on temporary accommodation and positively affect individuals’ wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
453 960.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Intensive Homelessness Support Service
II.2.2) Additional CPV code(s)
70333000
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement
The Intensive Homelessness Support Service is intended to support service users with multiple and complex needs that includes but is not limited to substance misuse, mental health, offending history, and those who may be or have been rough sleeping. The service is designed for individuals whose housing needs have not yet been met sustainably, or who need support to maintain accommodation they may have obtained. The service will be required to provide a reactive outreach response to rough sleepers. However, the number of rough sleepers in King’s Lynn and West Norfolk are low, so most of the support will be provided to service users who have been accommodated in temporary accommodation, which would include welfare checks. The support will then continue with the service user (as necessary) into self-contained, settled accommodation.
II.2.5) Award criteria
Quality criterion: Response Times to Engage with Potential Service Users
/ Weighting: 10
Quality criterion: Method Statement 1
/ Weighting: 40
Quality criterion: Method Statement Two
/ Weighting: 20
Quality criterion: Contract Implementation Plan and Management Structure
/ Weighting: 15
Quality criterion: Curriculum Vitae of personnel that will be actively working on the contract
/ Weighting: 10
Quality criterion: Case Studies
/ Weighting: 5
Price
/ Weighting:
0
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PD495V73SC
Lot No: 2
II.2.1) Title
Early Intervention and Prevention Support Service
II.2.2) Additional CPV code(s)
70333000
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement
This service is intended to provide low to medium level support to households including families, childless couples and single people to assist them in accessing and / or maintaining accommodation by providing short term support typically between 3 to 6 months. The households for this Lot are intended to be those households that require short term support to prevent them from becoming homeless and supporting them to access accommodation by intervening at the earliest opportunity with a focus on homelessness prevention. The service will emphasise preventing households from becoming homeless. This could be by supporting households being asked to leave by family / friends to prevent them from applying as homeless and instead exploring and assisting households to access alternative housing solutions.
II.2.5) Award criteria
Quality criterion: Demonstration of understanding and approach to support delivery of key outcomes of the strategy
/ Weighting: 15
Quality criterion: Method Statement 1
/ Weighting: 40
Quality criterion: Method Statement Two
/ Weighting: 20
Quality criterion: Contract Implementation Plan
/ Weighting: 15
Quality criterion: Curriculum Vitae of personnel that will be actively working on the contract
/ Weighting: 10
Price
/ Weighting:
0
II.2.11) Information about options
Options:
Yes
Description of options:
The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-033891
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/02/2025
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Purfleet Trust Resettlement Project (King's Lynn)
02854784
Pathway House, Austin Fields
King's Lynn
PE30 1PH
UK
NUTS: UKH16
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 453 960.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Early Intervention and Prevention Support Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/08/2025
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Pan London Single Homeless Prevention Service Ltd
11887278
38 Seymour Street
London
W1H 7BP
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 302 460.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=943611159 GO Reference: GO-2025819-PRO-31908324
VI.4) Procedures for review
VI.4.1) Review body
Borough Council of Kings Lynn and West Norfolk
Kings Court, Chapel Street
Kings Lynn
PE30 1EX
UK
Telephone: +44 1553616200
VI.4.4) Service from which information about the review procedure may be obtained
Borough Council of King's Lynn & West Norfolk
Kings Court, Chapel Street
King's Lynn
PE30 1EX
UK
Telephone: +44 01553616200
VI.5) Date of dispatch of this notice
19/08/2025