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UK4

383_25 Managed Learning Services

  • First published: 23 August 2025
  • Last modified: 23 August 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04ffd7
Published by:
Leicestershire County Council, trading as ESPO
Authority ID:
AA86691
Publication date:
23 August 2025
Deadline date:
22 September 2025
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The framework provides access to Managed Service Providers (MSPs) for the sourcing, administration and management of customers' training requirements.The framework also provides Learning Management System (LMS) providers, allowing for the administration, documentation, tracking, reporting and delivery of training requirements, and this is intended for customers who plan on retaining the sourcing and booking of their organisation's training requirements in house and require a system to administer these requirements.The Framework is divided into 2 lots.Please refer to the procurement/tender documents for further details (please see below on how to access these).To tender (please proceed to step (e) if an Expression of interest has already been completed):(a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '383_25' (via "View Opportunities" from the EastMidsTenders Portal); (d) Express an interest (if not already completed via the previously Published Preliminary market engagement notice); (e) Download the procurement/tender documents (from the ProContract Activity summary screen, once an Expression of interest has been completed).In the case of any questions or clarifications relating to this tender opportunity, these should be submitted to ESPO as a Message on the eProcurement Portal (again once an Expression of interest has been completed).For further details on the Procurement Act, including registration on the Central Digital Platform, this can be found as follows:https://www.gov.uk/government/collections/information-and-guidance-for-suppliersOr otherwise, please refer to the ESPO Website as follows:https://www.espo.org/the-procurement-act-2023

Full notice text

Scope

Procurement reference

383_25

Procurement description

The framework provides access to Managed Service Providers (MSPs) for the sourcing, administration and management of customers' training requirements.

The framework also provides Learning Management System (LMS) providers, allowing for the administration, documentation, tracking, reporting and delivery of training requirements, and this is intended for customers who plan on retaining the sourcing and booking of their organisation's training requirements in house and require a system to administer these requirements.

The Framework is divided into 2 lots.

Please refer to the procurement/tender documents for further details (please see below on how to access these).

To tender (please proceed to step (e) if an Expression of interest has already been completed):

(a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '383_25' (via "View Opportunities" from the EastMidsTenders Portal); (d) Express an interest (if not already completed via the previously Published Preliminary market engagement notice); (e) Download the procurement/tender documents (from the ProContract Activity summary screen, once an Expression of interest has been completed).

In the case of any questions or clarifications relating to this tender opportunity, these should be submitted to ESPO as a Message on the eProcurement Portal (again once an Expression of interest has been completed).

For further details on the Procurement Act, including registration on the Central Digital Platform, this can be found as follows:

https://www.gov.uk/government/collections/information-and-guidance-for-suppliers

Or otherwise, please refer to the ESPO Website as follows:

https://www.espo.org/the-procurement-act-2023

Main category

Services

Delivery regions

  • UK - United Kingdom
  • GG - Guernsey
  • IM - Isle of Man
  • JE - Jersey

Total value (estimated)

100000000 GBP Including VAT

Contract dates (estimated)

12 December 2025, 00:00AM to 11 December 2027, 23:59PM

Extension end date (if all the extensions are used): 11 December 2029

Is a framework being established?

Yes

Contracting authority

Leicestershire County Council, trading as ESPO

Identification register:

  • GB-PPON

Address 1: Barnsdale Way, Grove Park, Enderby

Town/City: Leicester

Postcode: LE19 1ES

Country: United Kingdom

Website: https://www.espo.org/

Public Procurement Organisation Number: PYDD-1122-TCVN

NUTS code: UKF22

Contact name: Corporate Solutions Procurement Team

Email: tenders@espo.org

Organisation type: Public authority - sub-central government

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

Framework

Further information about fees

A 1% Framework Fee applies with further details captured in the procurement/tender documents (please see the Invitation to Tender document, Introduction Section).

Percentage fee charged to suppliers

1.00%

Type of framework

Open

Award method when using the framework

With and without reopening competition

Contracting authorities that may use the framework

As a Centralised procurement authority as defined in the Procurement Act 2023, the Framework is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal.

Framework operation description

It should be noted that the Framework could be used in a number of ways where Managed Learning Services are required. Customers wishing to buy Managed Learning Services via the Framework will do so in the following ways in accordance with section 45 of the Procurement Act 2023 (and any subsequent amendment or re-enactment thereof):

* Call-off without competition - 'calling-off' Services from a Supplier identified who is a) included in the Framework, b) suitable for meeting the Customer's specific needs, and c) identified as offering the most advantageous solution to the Customer's requirements, based on source(s) of information for Customers' supplier selection decisions.

* Call-off with competition (Competitive Selection Process) - 'calling-off' by conducting a further competitive selection process amongst those Suppliers identified in the Framework as being able to provide the required Services. This means that not all competitive selection processes will necessarily include all the Suppliers. A customer will only invite those Suppliers that are included in the Framework for the particular type of contract required. Customers will assess the suppliers as set out in the terms and conditions of the Framework.

Further competitive selection processes may be conducted directly by the Customer, or by ESPO, or by any other appropriate third party on the Customer's behalf. Please note that once this Framework is established, the right is reserved by the Customer when running a further competitive selection process, to invite the Suppliers to participate in an eAuction. Meetings with Suppliers, interviews, presentations and/or site visits may be required as part of the process at further competition stage as determined by the Customer.

IMPORTANT: Suppliers will not be compelled to tender for all business offered via further competitive selection processes, and so declining to tender in such instances will not affect a Supplier's position on the Framework; however, it should be noted that persistent and repeated failure to tender may lead to a review of a Supplier's continued inclusion.

When assessing proposals submitted under a further competitive selection process, Customers may include conditions of participation to assess Suppliers' technical ability to perform the contract as part of the competitive selection process as determined according to the Customer's own particular circumstances.

Any assessment of Suppliers' proposals under a further competitive selection process must be based only on some or all of the award criteria that were used to assess tenders when the framework was awarded. Customers may refine these criteria, for example, by including additional sub-criteria or by explaining the criteria further.

All Services provided under the Framework will be provided and delivered directly to the Customers, in accordance with instructions given to the Supplier at the time of placing the order. Liability for payment of the Supplier's invoices will rest solely with the Customer, as appropriate in each case.

ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself.

Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Procurement Act 2023 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Procurement Act 2023 or other public procurement legislation. Accordingly, this is provided for tenderers information only.

Lots

Divided into 2 lots

Managed Service Provider (MSP)

Lot number: 1

Description

A single Managed Service Provider (MSP) takes responsibility for the Customer's training requirements, as opposed to the customer managing a selection of individual training Service Providers themselves.

For further details, please refer to the procurement/tender documents.

CPV classifications

  • 79420000 - Management-related services
  • 79632000 - Personnel-training services
  • 79633000 - Staff development services
  • 80000000 - Education and training services
  • 92312212 - Services related to the preparation of training manuals

Delivery regions

  • UK - United Kingdom
  • GG - Guernsey
  • IM - Isle of Man
  • JE - Jersey

Lot value (estimated)

90000000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

12 December 2025, 00:00AM

Contract end date (estimated)

11 December 2027, 23:59PM

Extension end date (estimated)

11 December 2029, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The framework agreement has the option to extend for up to a further 24 months (under normal circumstances this will be completed in full, or potentially in 12-month periods, and is subject to the performance of the framework).

The total estimated values captured in this notice include the option to extend the framework as noted above.

Does the lot include options?

Yes

Description of options

This framework includes a number of options that provide flexibility for Customers throughout the life of the framework. These options apply across all Lots and are designed to ensure the framework remains responsive to evolving needs and market conditions. The key options are as follows:

Additional Services

Customers may request additional services beyond the core specification, as outlined in the pricing schedule. These include optional modules, system integrations, or bespoke training solutions. These options are not scored during evaluation but may be selected at call-off stage based on individual customer needs.

Participation

Conditions

Economic

Conditions of participation

Refer to the procurement/tender documents for conditions of participation.

Conditions

Economic

Conditions of participation

Refer to the procurement/tender documents for conditions of participation.

Award criteria

Type: price

Name

Price

Weighting: 40

Weighting type: percentageExact

Type: quality

Name

Non-Price

Weighting: 60

Weighting type: percentageExact

Learning Management System (LMS)

Lot number: 2

Description

A Learning Management System (LMS) allows for the administration, documentation, tracking, reporting and delivery of training requirements.

For further details, please refer to the procurement/tender documents.

CPV classifications

  • 48931000 - Training software package
  • 79420000 - Management-related services
  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom
  • GG - Guernsey
  • IM - Isle of Man
  • JE - Jersey

Lot value (estimated)

10000000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

12 December 2025, 00:00AM

Contract end date (estimated)

11 December 2027, 23:59PM

Extension end date (estimated)

11 December 2029, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The framework agreement has the option to extend for up to a further 24 months (under normal circumstances this will be completed in full, or potentially in 12-month periods, and is subject to the performance of the framework).

The total estimated values captured in this notice include the option to extend the framework as noted above.

Does the lot include options?

Yes

Description of options

This framework includes a number of options that provide flexibility for Customers throughout the life of the framework. These options apply across all Lots and are designed to ensure the framework remains responsive to evolving needs and market conditions. The key options are as follows:

Additional Services

Customers may request additional services beyond the core specification, as outlined in the pricing schedule. These include optional modules, system integrations, or bespoke training solutions. These options are not scored during evaluation but may be selected at call-off stage based on individual customer needs.

Participation

Conditions

Economic

Conditions of participation

Refer to the procurement/tender documents for conditions of participation.

Conditions

Economic

Conditions of participation

Refer to the procurement/tender documents for conditions of participation.

Award criteria

Type: price

Name

Price

Weighting: 40

Weighting type: percentageExact

Type: quality

Name

Non-Price

Weighting: 60

Weighting type: percentageExact

Submission

Tender submission deadline

22 September 2025, 12:00PM

Enquiry deadline

08 September 2025, 17:00PM

Date of award of contract

28 November 2025, 23:59PM

Submission address and any special instructions

Please refer to all instructions captured via https://www.eastmidstenders.org/.

May tenders be submitted electronically?

Yes

Languages that may be used for submission

  • English

Coding

Commodity categories

ID Title Parent category
80000000 Education and training services Education
79420000 Management-related services Business and management consultancy and related services
79632000 Personnel-training services Personnel services except placement and supply services
92312212 Services related to the preparation of training manuals Artistic services
79633000 Staff development services Personnel services except placement and supply services
48931000 Training software package Training and entertainment software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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