Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
University of Dundee
Procurement, 3rd Floor, Tower Building, Nethergate
Dundee
DD1 4HN
UK
Telephone: +44 1382386810
E-mail: s.carstairs@dundee.ac.uk
NUTS: UKM71
Internet address(es)
Main address: http://www.dundee.ac.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00105
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Non-Medical Personal Help Services
Reference number: UoD-PF013-TC-2024
II.1.2) Main CPV code
80340000
II.1.3) Type of contract
Services
II.1.4) Short description
The Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 300 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support
II.2.2) Additional CPV code(s)
80400000
79620000
80000000
II.2.3) Place of performance
NUTS code:
UKM71
Main site or place of performance:
Dundee
II.2.4) Description of the procurement
One-to-one Learning Support for students who disclose a disability or additional support need. This is intended to enable students to achieve on their course by providing a range of support such as: reading; notetaking; prompting; study skills; support in practical classes for those students who have a physical disability. The services required are not limited to those listed as the support needs in question subject to ongoing development.
II.2.5) Award criteria
Quality criterion: Applying relevant experience to the delivery of this service
/ Weighting: 20
Quality criterion: Reporting, data transfer, relationships and delivering outcomes
/ Weighting: 20
Quality criterion: Job Descriptions and Fair Working Practices
/ Weighting: 10
Quality criterion: Service evaluation and feedback
/ Weighting: 10
Quality criterion: Payroll and invoice administration (3rd parties) – where applicable
/ Weighting: 10
Quality criterion: Sustainability
/ Weighting: 5
Price
/ Weighting:
25
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Autism Spectrum Condition Support
II.2.2) Additional CPV code(s)
80400000
79620000
80000000
II.2.3) Place of performance
NUTS code:
UKM71
Main site or place of performance:
Dundee
II.2.4) Description of the procurement
Autism Spectrum Condition (ASC) Support (Lot 3): To support autistic students to stay focused and on task and develop learning strategies to reach their full potential
II.2.5) Award criteria
Quality criterion: Applying relevant experience to the delivery of this service
/ Weighting: 20
Quality criterion: Reporting, data transfer, relationships and delivering outcomes
/ Weighting: 20
Quality criterion: Job Descriptions and Fair Working Practices
/ Weighting: 10
Quality criterion: Service evaluation and feedback
/ Weighting: 10
Quality criterion: Payroll and invoice administration (3rd parties) – where applicable
/ Weighting: 10
Quality criterion: Sustainability
/ Weighting: 5
Price
/ Weighting:
25
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-003040
Section V: Award of contract
Lot No: 1
Title: All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/06/2025
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Clear Links Support Ltd
The Portergate Building, Ecclesall Road
Sheffield
S11 8NX
UK
Telephone: +44 1142786866
NUTS: UKM71
Internet address(es)
URL: www.clear-links.co.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 13 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Autism Spectrum Condition Support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/06/2025
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Clear Links Support Ltd
The Portergate Building, Ecclesall Road
Sheffield
S11 8NX
UK
Telephone: +44 1142786866
NUTS: UKM71
Internet address(es)
URL: www.clear-links.co.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 300 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(SC Ref:804948)
VI.4) Procedures for review
VI.4.1) Review body
Dundee Sheriff Court and Justice of the Peace Court
Sheriff Court House 6 West Bell Street
Dundee
DD1 9AD
UK
VI.5) Date of dispatch of this notice
28/08/2025