Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS DEVON INTEGRATED CARE BOARD
Aperture House, Pynes Hill, Rydon Lane,
Exeter
EX25AZ
UK
Contact person: Samantha Phillips
E-mail: scwcsu.scwprocurement.devon@nhs.net
NUTS: UKK43
Internet address(es)
Main address: https://devon.icb.nhs.uk/
Address of the buyer profile: https://health-family.force.com/s/Welcome
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://health-family.force.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://health-family.force.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Children and Young People's (CYP) Admission Avoidance and Discharge Support Service
Reference number: C377625/WA18420
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Devon Integrated Care Board (Devon ICB) are seeking to secure a Prime Provider who has the capability and capacity to deliver Children and Young People's (CYP) Admission Avoidance and Discharge Support Service, in line with the specified requirements. The Commissioners confirm that whilst they are seeking a Prime Provider, they welcome partnerships, consortiums and/or sub-contractual models, which is at Bidders' discretion.
As laid out in the tender documentation, this is single lot competitive process under the Provider Selection Regime 2023 (PSR) regulations.
The geography covered by this service would be the NHS Devon footprint which aligns to the three Local Authority footprints of Plymouth, Devon and Torbay, working in communities across Devon, Plymouth and Torbay, with community-based services and within the four acute hospital settings.
Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioners.
The detailed breakdown of the requirements can be found within the service specification, which is part of the tender documentation. Provided below is a high-level overview of the requirements to be delivered.
The Children and Young People's Admission Avoidance and Discharge Support Service, is a health-based mentoring offer which supports CYP in the community and in acute settings to avoid admission, readmission and enable discharge from acute settings. The Service enables discharge and avoids future admission through the provision of relational, holistic social, emotional wellbeing and mental health support.
Given the current landscape of the NHS and planned clustering of Integrated Care Boards, interested parties should be aware that NHS Devon ICB and NHS Cornwall and Isles of Scilly Integrated Care Board plan to cluster in line with the proposed footprints. These changes will be reflected during the contract term, to further support alignment and collaboration across their neighbouring systems.
TUPE elements are likely to apply. The TUPE information will be confirmed during the formal invitation to tender (ITT) period to all interested parties.
Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is £2,115,000, exclusive of VAT. A breakdown of the costs can be found within the Invitation to Tender (ITT) documentation.
A F01: Prior Information Notice (prior information only) was published back on 11th June 2025, looking for expressions of interest from interested parties from the marketplace. Details of that engagement can be found here - 2025/S 000-031552.
This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
II.1.5) Estimated total value
Value excluding VAT:
2 115 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKK4
II.2.4) Description of the procurement
NHS Devon Integrated Care Board (Devon ICB) are seeking to secure a Prime Provider who has the capability and capacity to deliver Children and Young People's (CYP) Admission Avoidance and Discharge Support Service, in line with the specified requirements. The Commissioners confirm that whilst they are seeking a Prime Provider, they welcome partnerships, consortiums and/or sub-contractual models, which is at Bidders' discretion.
As laid out in the tender documentation, this is single lot competitive process under the Provider Selection Regime 2023 (PSR) regulations.
The geography covered by this service would be the NHS Devon footprint which aligns to the three Local Authority footprints of Plymouth, Devon and Torbay, working in communities across Devon, Plymouth and Torbay, with community-based services and within the four acute hospital settings.
Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioners.
The detailed breakdown of the requirements can be found within the service specification, which is part of the tender documentation. Provided below is a high-level overview of the requirements to be delivered.
The Children and Young People's Admission Avoidance and Discharge Support Service, is a health-based mentoring offer which supports CYP in the community and in acute settings to avoid admission, readmission and enable discharge from acute settings. The Service enables discharge and avoids future admission through the provision of relational, holistic social, emotional wellbeing and mental health support.
Given the current landscape of the NHS and planned clustering of Integrated Care Boards, interested parties should be aware that NHS Devon ICB and NHS Cornwall and Isles of Scilly Integrated Care Board plan to cluster in line with the proposed footprints. These changes will be reflected during the contract term, to further support alignment and collaboration across their neighbouring systems.
TUPE elements are likely to apply. The TUPE information will be confirmed during the formal invitation to tender (ITT) period to all interested parties.
Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is £2,115,000, exclusive of VAT. A breakdown of the costs can be found within the Invitation to Tender (ITT) documentation.
A F01: Prior Information Notice (prior information only) was published back on 11th June 2025, looking for expressions of interest from interested parties from the marketplace. Details of that engagement can be found here - 2025/S 000-031552.
This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality & Innovation
/ Weighting: 70
Quality criterion: Integration, Collaboration and Service Sustainability
/ Weighting: 10
Quality criterion: Improving access, reducing health inequalities, and facilitating choice
/ Weighting: 0
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Value
/ Weighting: 10
II.2.6) Estimated value
Value excluding VAT:
2 115 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
The Contract will be for an initial term of 5 (Five) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioner.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The Contract will be for an initial term of 5 (five) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioner.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
A detailed Basic Selection Criteria document will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
A detailed Basic Selection Criteria document will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
III.1.3) Technical and professional ability
List and brief description of selection criteria:
A detailed Basic Selection Criteria document will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
A partially drafted NHS Standard Contract will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-031552
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
29/09/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
29/09/2025
Local time: 13:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.3) Additional information
Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome
Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page.
You will find the project titled: Devon ICB - CYP Admission Avoidance and Discharge Support Service (C377625). If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.
The intention is to award a contract using the competitive process.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025 do not apply to this award.
VI.4) Procedures for review
VI.4.1) Review body
NHS Devon Integrated Care Board (ICB) Aperture House, Pynes Hill, Rydon Lane
Exeter
EX2 5AZ
UK
VI.5) Date of dispatch of this notice
28/08/2025