Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Litigation Authority
8th Floor, 10 South Colonnade, Canary Wharf
London
E14 4PU
UK
Contact person: Procurement and Contracts
Telephone: +44 2078112700
E-mail: nhsr.procurement@nhs.net
NUTS: UKI
Internet address(es)
Main address: https://www.resolution.nhs.uk/
Address of the buyer profile: https://www.resolution.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Mediation and Neutral Evaluation Services
Reference number: NHSR_177
II.1.2) Main CPV code
79140000
II.1.3) Type of contract
Services
II.1.4) Short description
This service covers;<br/>- A mediation service for the resolution of disputes arising from personal injury <br/>and clinical negligence incidents and/or claims (Lot 1);<br/>- A mediation service for the resolution of disputes arising from claims for legal <br/>costs (Lot 2); and<br/>- A neutral evaluation service for the resolution of disputes arising from personal <br/>injury and clinical negligence incidents and/or claims, including legal costs<br/>disputes (Lot 3)
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
12 300 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1- 1. Technical Envelope
II.2.2) Additional CPV code(s)
79140000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
Mediation and Neutral Evaluation Services
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Quality criterion: social value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2- 1. Technical Envelope
II.2.2) Additional CPV code(s)
79140000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
Yet to be awarded
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3- 1. Technical Envelope
II.2.2) Additional CPV code(s)
79140000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
Mediation and Neutral Evaluation services
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-001271
Section V: Award of contract
Lot No: Lot 1
Title: Lot 1 Mediation Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/07/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Trust Mediation Ltd
80 Mount Street, Nottingham, England, NG1 6HH
Nottingham
NG1 6HH
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 12 300 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
Title: Lot 1 Mediation Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/07/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Global Mediation Limited
03825882
Molteno House, 302 Regents Park Road, London
London
N3 2JX
UK
Telephone: +44 2039114321
NUTS: UKI
Internet address(es)
URL: http://www.globalmediation.co.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 12 300 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
Title: Lot 1 Mediation Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/07/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CEDR Services Ltd
100 St. Paul's Churchyard
London
EC4M 8BU
UK
Telephone: +44 2075366000
NUTS: UKI
Internet address(es)
URL: www.cedr.com
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 12 300 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 3
Title: Neutral Evaluation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/07/2025
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Trust Mediation Ltd
80 Mount Street, Nottingham, England, NG1 6HH
Nottingham
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 12 300 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 3
Title: Neutral Evaluation
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/07/2025
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CEDR Services
100 St. Paul's Churchyard
London
EC4M 8BU
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 12 300 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 0
Title: Lot 2
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The High Court
Strand
London
WC2A 2LL
UK
E-mail: generaloffice@administrativecourtoffice.justice.gov.uk
Internet address(es)
URL: https://www.gov.uk/courts-tribunals
VI.5) Date of dispatch of this notice
29/08/2025