Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Norfolk and Waveney Integrated Care Board
8th Floor, County Hall, Martineau Lane
Norwich
NR1 2DH
UK
Contact person: Claire Pickard
E-mail: claire.pickard@nhs.net
NUTS: UKH15
Internet address(es)
Main address: https://www.improvinglivesnw.org.uk/
Address of the buyer profile: https://www.improvinglivesnw.org.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of General Medical Services (GMS) at Kirkley Mill Surgery at Kirkley Mill Health Centre, Lowestoft (Lot 1) and Nelson Medical Centre, Great Yarmouth (Lot 2)
Reference number: AG25512
II.1.2) Main CPV code
85121100
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU) on behalf of Norfolk & Suffolk Integrated Care Board (ICB) (The Commissioner) intends to award a General Medical Services (GMS) Contract to provide primary medical services and other services from 1st October 2026 following a robust Competitive Process to the following Providers;<br/><br/>Rosedale Surgery for Lot 1 - Kirkley Mill Surgery at Kirkley Mill Health Centre, Lowestoft<br/><br/>East Norfolk Medical Practice for Lot 2 - Nelson Medical Centre, Great Yarmouth: <br/><br/>Representations by providers must be made to the relevant authority by Midnight on Wednesday 12th August 2026.<br/><br/>Please note the Contracting Authority is listed according to previous ICB structures. NHS Norfolk & Waveney Integrated Care Board now form part of Norfolk & Suffolk Integrated Care Board.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
1 616 432.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
C. Key Criteria - Lot 1: Kirkley Mill Surgery
II.2.2) Additional CPV code(s)
85121100
II.2.3) Place of performance
NUTS code:
UKH14
Main site or place of performance:
Kirkley Mill Surgery at Kirkley Mill Health Centre, Kirkley Rise, Clifton Road, Lowestoft, Suffolk, NR33 0HF
II.2.4) Description of the procurement
NHS Norfolk & Suffolk Integrated Care Board intends to award a General Medical Services (GMS) contract to Rosedale Surgery for the provision of primary medical services and other services at Kirkley Mill Surgery following a robust Competitive Process.<br/><br/>This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is 1st October 2026.<br/><br/>The annual contract value will be £900,456 based on (i) a weighted list size of 7,664.68 as of 1st October 2025 and (ii) after the 4.75% deduction for Out of Hours (OOH) (as IC24 deliver the OOH service across Norfolk & Waveney).<br/><br/>This is an existing service and has been awarded to an existing provider.<br/><br/>Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of £900, 456 is based on the per annum amount.
II.2.5) Award criteria
Quality criterion: Key Criteria 2: Value:
/ Weighting: 20
Quality criterion: Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice
/ Weighting: 20
Quality criterion: Key Criteria 1: Quality and Innovation
/ Weighting: 30
Quality criterion: Key Criteria 3: Integration, Collaboration and Services Sustainability
/ Weighting: 20
Quality criterion: Key Criteria 5: Social Value:
/ Weighting: 10
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
D. Key Criteria - Lot 2 - Nelson Medical Centre
II.2.2) Additional CPV code(s)
85121100
II.2.3) Place of performance
NUTS code:
UKH15
Main site or place of performance:
Nelson Medical Centre, Pasteur Rd, Great Yarmouth NR31 0DW
II.2.4) Description of the procurement
NHS Norfolk & Suffolk Integrated Care Board intends to award a General Medical Services (GMS) contract to East Norfolk Medical Practice for the provision of primary medical services and other services at Nelson Medical Centre following a robust Competitive Process.<br/><br/>This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st October 2026.<br/><br/>The annual contract value will be £715,976 based on (i) a weighted list size of 6,094.38 as of 1st October 2025 and (ii) after the 4.75% deduction for Out of Hours (OOH) (as IC24 deliver the OOH service across Norfolk & Waveney).<br/><br/>This is an existing service and has been awarded to a new provider.<br/><br/>Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of £715, 976 is based on the per annum amount.
II.2.5) Award criteria
Quality criterion: Key Criteria 1: Quality and Innovation
/ Weighting: 30
Quality criterion: Key Criteria 2: Value:
/ Weighting: 20
Quality criterion: Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice
/ Weighting: 20
Quality criterion: Key Criteria 5: Social Value
/ Weighting: 10
Quality criterion: Key Criteria 3: Integration, Collaboration and Service Sustainability
/ Weighting: 20
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-010198
Section V: Award of contract
Lot No: 1
Title: Lot 1: Kirkley Mill Surgery at Kirkley Mill Health Centre
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/07/2026
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Rosedale Surgery
Rosedale Surgery Ashburnham Way
Lowestoft
NR338LG
UK
Telephone: +44 7493072385
NUTS: UKH14
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 900 456.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Lot 2 - Nelson Medical Centre
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/07/2026
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
East Norfolk Medical Practice
14 Lawn Avenue
Great Yarmouth, Norfolk
NR30 1QP
UK
Telephone: +44 1493745050
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 715 976.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by Midnight (24:00) on Thursday 13th August 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations need to be sent via the Atamis e-tendering portal, Project Reference: C410313 - COMP: GMS Services at Kirkley Mill Surgery & Nelson Medical Centre.<br/><br/>The evaluation panel completed individual evaluations for assigned questions and took part in moderation to agree and finalise scores and rationales. The panel comprised of the following representatives from Norfolk & Suffolk ICB.<br/><br/>o Director of Primary Care<br/>o Associate Director of Primary Care Commissioning <br/>o Head of Primary Care Commissioning (Dental and General Practice)<br/>o Lead Senior Primary Care Commissioning Manager – GP Medical<br/>o Senior Primary Care Commissioning Manager (GP Medical)<br/>o Head of Finance <br/>o Senior Lead Primary Care Estates Manager<br/>o Associate Director of Digital<br/>o Head of Primary Care Workforce Transformation<br/>o Primary Care Commissioning Manager<br/>o Head of Place Development<br/>o Senior Lead of Place Resilience - West Norfolk <br/>o Senior Primary Care Contract Manager<br/>o Senior nurse for POD small contracts <br/>o Associate Director of Pharmacy and Medicines Optimisation (Chief Pharmacist)<br/>o Head of Place Development, Partnerships and Planning<br/>o Delegated Primary Care Finance Manager<br/>o Place Transformation & Delivery Manager<br/>o Senior Programme Manager - Health Inequalities & VCSE Partnering<br/>o Delegated Primary Care – medical (GP)<br/>o Primary Care Commissioning Officer<br/>o Clinical Steward West (until 31st March 2026 and GP Partner from 1st April 2026).<br/><br/>The award decision makers are Executive Committee, NHS Norfolk & Suffolk ICB and Executive Management Team, NHS Norfolk & Suffolk ICB.<br/><br/>At the outset of the process, Two individuals declared potential/perceived conflicts with organisations. However, these were not deemed relevant for this procurement process as the organisations named did not express an interest or bid for the tender opportunity. The GP Clinical Advisor declared that they had previously worked with one of the bidding organisations approximately 6 years ago as part of an ICB funded project. This declaration was reviewed by the ICB Corporate Governance team in line with ICB policy. Due to the nature of the engagement and the period of time that has passed, the Authority was satisfied that the previous connection did not represent a conflict of interest. For confirmation, the GP Clinical Advisor scored 3 of the tender questions and was part of a panel of 3 evaluators on each of those questions.<br/><br/>The Basic Selection Criteria Questions were Pass/Fail and the weightings for the Key Criteria Questions were as follows and were scored on a 0-5 scoring mechanism;<br/><br/>Key Criteria 1: Quality and Innovation: 30.00%<br/>Key Criteria 2: Value: 20.00% (with 1 Pass/Fail question)<br/>Key Criteria 3: Integration, Collaboration and Service Sustainability: 20.00%<br/>Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%<br/>Key Criteria 5: Social Value: 10.00% <br/><br/>The preferred Provider for each Lot was awarded the contract based on the highest overall weighted score for Key Criteria and meeting all of the Basic Selection Criteria.
VI.4) Procedures for review
VI.4.1) Review body
Independent patient choice and procurement panel
Wellington House
London
SE1 8UG
UK
VI.4.2) Body responsible for mediation procedures
NHS Arden and Greater East Midlands Commissioning Support Unit
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
UK
Internet address(es)
URL: https://www.ardengemcsu.nhs.uk/
VI.5) Date of dispatch of this notice
31/07/2026