Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Greater Manchester Integrated Care Board
Manchester
UK
E-mail: nhsgm.procurement@nhs.net
NUTS: UKD3
Internet address(es)
Main address: https://www.gmintegratedcare.org.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Non-Emergency Patient Transport (NEPTS) for North West England
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards:
NHS Greater Manchester ICB
NHS Derby and Derbyshire ICB
Is intending to award a contract for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Greater Manchester and part of Derbyshire (Glossop Place) in respect of Lot 2 of notice 2026/S 000-001739.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
144 741 878.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD3
UKF1
II.2.4) Description of the procurement
This is an intention to award a contract under the competitive process.
The scope of services will include:
• Planned Patient Transport: Routine transport for outpatient appointments.
• Unplanned Patient Transport: Transport for patient discharges and short-notice bookings.
• Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
Approximate lifetime value of the contract is £144,741,878 [Indexation]
The service is expected to be provided from the Service Commencement date of 01 April 2027 to the expiry of the initial term on 31 March 2032. The Relevant Authority may extend the contract following the expiry of the initial term by a further three years to expire on 31 March 2035.
This service replaces an existing service and will be provided by a new provider.
II.2.5) Award criteria
Quality criterion: The contract award criteria are specified in the procurement documents
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
Yes
Description of options:
There is a three year extension option at the end of the five year contract initial term post service commencement.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-001739
Section V: Award of contract
Lot No: 2
Title: NHS Greater Manchester (GM) and NHS Derby and Derbyshire (Glossop Place) ICBs
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/07/2026
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HATS Group Ltd
03135655
c/o LSR Management Ltd, Unit C2A Comet Studios, De Havilland Court, Penn St, Amersham
Bucks
HP7 0PX
UK
NUTS: UKJ
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 144 741 878.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice.
NHS Greater Manchester and NHS Derby and Derbyshire (Glossop Place) Integrated Care Boards have not yet formally awarded a contract; this notice serves as an intention to award a contract under the PSR competitive process for Lot 2 Greater Manchester and Derby and Derbyshire only.
The award decision for Lot 2 was approved by NHS Greater Manchester ICB Board members and NHS Derby & Derbyshire ICB Executive Board members based on a recommendation from the procurement evaluation panel.
In completing the provider assessment, the relative importance of the key criteria ((1) Quality and Innovation: 17.00% (2) Value: 13.00% (3) Integration, collaboration and service sustainability: 14.00% (4) Improving access, reducing health inequalities and facilitating choice: 6.00% (5) Social value: 10.00%) was considered against the contract specification. The Relevant Authorities are satisfied that the new provider meets the minimum requirements, as the only compliant Bid achieved the highest score and demonstrates the capability to deliver the service in line with the key criteria.
Each Relevant Authority required all persons involved in the Procurement to complete a conflict of interest declaration. Five of the Evaluation Panel Members declared a potential conflict of interest. The declarations were reviewed by authorised individuals, Head of Market Management for NHS Greater Manchester and Head of Procurement and Contracting for NHS Lancashire and South Cumbria. Of the five declarations, one was considered material and that Evaluation Panel Member was removed from the procurement process. The remaining four declarations were considered to be non-material to any of the Bidders in the procurement and the Evaluation Panel Members were permitted to take part in the evaluation process.
Representations by providers must be made to the relevant authority before midnight on 14 August 2026.
Representations must be sent to
NHS Greater Manchester Integrated Care Board for Lot 2 to nhsgm.procurement@nhs.net.
VI.4) Procedures for review
VI.4.1) Review body
NHS Greater Manchester Integrated care Board
Manchester
UK
E-mail: nhsgm.procurement@nhs.net
VI.5) Date of dispatch of this notice
03/08/2026