Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Berkshire Healthcare NHS Foundation Trust
London House, London Road
Bracknell
RG12 2UT
UK
Contact person: Mike Pollard
E-mail: mike.pollard@berkshire.nhs.uk
NUTS: UKJ11
Internet address(es)
Main address: https://www.berkshirehealthcare.nhs.uk/
Address of the buyer profile: https://www.berkshirehealthcare.nhs.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://atamis-1928.my.site.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://atamis-1928.my.site.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://atamis-1928.my.site.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Digital Musculoskeletal Triage and Management Service
Reference number: PR BHFT 0824
II.1.2) Main CPV code
85142100
II.1.3) Type of contract
Services
II.1.4) Short description
A fully managed, digitally enabled MSK service that:<br/>• Provides a complete alternative to traditional community physiotherapy pathways.<br/>• Offers 24/7 digital triage and remote treatment.<br/>• Combines AI-enabled assessment with HCPC-registered physiotherapist oversight.<br/>• Delivers personalised, preventative and multidisciplinary care.<br/>• Maintains robust safety, safeguarding and governance arrangements.<br/>• Integrates with existing NHS systems while minimising demands on the Head Provider.<br/>• Assumes full responsibility for clinical outcomes, patient management, incident reporting and service governance.
II.1.5) Estimated total value
Value excluding VAT:
400 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKJ11
II.2.4) Description of the procurement
A fully managed, digitally enabled MSK service that:<br/>• Provides a complete alternative to traditional community physiotherapy pathways.<br/>• Offers 24/7 digital triage and remote treatment.<br/>• Combines AI-enabled assessment with HCPC-registered physiotherapist oversight.<br/>• Delivers personalised, preventative and multidisciplinary care.<br/>• Maintains robust safety, safeguarding and governance arrangements.<br/>• Integrates with existing NHS systems while minimising demands on the Head Provider.<br/>• Assumes full responsibility for clinical outcomes, patient management, incident reporting and service governance.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
400 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend contract by 1 year
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
25/08/2026
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
25/08/2026
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or Procurement Act 2023 do not apply to this award.<br/>The procurement documents are available for unrestricted and full direct access, free of charge, at:<br/>https://health-family.force.com/s/Welcome<br/>Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via:<br/>https://health-family.force.com/s/Welcome<br/>Tenders or requests to participate must be submitted to the above-mentioned address Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:<br/>https://health-family.force.com/s/Welcome<br/>has context menu
VI.4) Procedures for review
VI.4.1) Review body
Berkshire Healthcare NHS Foundation Trust
London House, London Road
Bracknell
RG12 2UT
UK
Internet address(es)
URL: https://www.berkshirehealthcare.nhs.uk/
VI.5) Date of dispatch of this notice
03/08/2026