Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
West Hertfordshire Hospitals NHS Trust
Vicarage Road
Watford
WD18 0HB
UK
Contact person: Alka Sampat
Telephone: +47 855963658
E-mail: alka.sampat@nhs.net
NUTS: UKH
Internet address(es)
Main address: https://www.westhertshospitals.nhs.uk
Address of the buyer profile: https://www.westhertshospitals.nhs.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CLCH Virtual Hospital
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
The existing provider has fully satisfied the original contract which was put in place at the time of Covid-19 and is expected to deliver the proposed contract to a sufficient standard (100%)<br/><br/>Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections. <br/><br/>The virtual hospital uses the latest technology to track the condition of a patient remotely. It can alert the hospital team if it is necessary to increase the level of care. This enables people to stay in the comfort of their own homes whilst saving valuable NHS bed space.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
12 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKH
II.2.4) Description of the procurement
Contract Award Notice Direct Award Process C<br/>"The West Herts Virtual Hospital (often called ""Hospital at Home"") was established on March 13, 2020. It was launched by WHTH in partnership with CLCH as the UK's first Covid-19 virtual hospital to prevent Watford General from being overwhelmed.<br/><br/>Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections. <br/>"The service was established 13 March 2020 jointly between WHTH and CLCH.<br/><br/>CLCH are an existing provider of community services for the West Herts and wider Central East ICB area. They currently provide or jointly provide with WHTH:<br/>- The West Herts Virtual Hospital, established March 2020<br/>- the ICBs Adult Community Care service (since 2019)<br/>- the ICBs Community Respiratory Service (since 2014).<br/>- HCP - Proactice care service (since September 2025)<br/><br/>CLCH are also partners within the South and West Herts Health Care Partnership (HCP), a collaboration with local NHS bodies, councils, and charities to deliver seamless, joined-up care, reduce health inequalities, and improve the health outcomes of your specific geographic population.<br/><br/>With the current relationships within the HCP and the existing joint working relationship in other service delivery areas already established, since 2014 for Respiratory and 2020 for Virtual Hospital, we believe CLCH remains an ideal partner to continue to deliver the Virtual Hospital service.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
+2 Extension
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This notice confirms the Contract to award a contract under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the Public Contracts Regulations 2015 do not apply. The standstill period begins the day after publication of this notice.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
21/07/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Central London Community Healthcare NHS Trust
00000N/A
Ground Floor, 15 Marylebone Road
London
NW1 5JD
UK
Telephone: +49 2077981300
E-mail: clcht.servicedevelopment@nhs.net
NUTS: UK
Internet address(es)
URL: http://clch.nhs.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 12 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This notice is to confirm the Contract has been awarded under the Health Care Services (Provider Selection Regime)Regulations 2023. For the avoidance of doubt, the Public Contracts Regulations2015 do not apply. (midnight) at: <br/><br/><br/>Decision Makers: Contract's, Finance and Execs teams.<br/>Conflicts of interest: None disclosed.<br/>The contract award under Process C was based on an assessment of key criteria, including service quality, cost-effectiveness, capacity, flexibility, and provider experience.<br/>The Virtual Hospital which commenced in March 2020 was launched by WHTH in partnership with CLCH as the UK's first Covid-19 virtual hospital to prevent Watford General from being overwhelmed.<br/><br/>Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections. <br/>WHTH and CLCH have a longstanding relationship in jointly delivering services.<br/><br/>CLCH is a key member of the South and West Herts HCP and is an established ICB partner in delivering community services
VI.4) Procedures for review
VI.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
04/08/2026