Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
QHM
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK
Sunderland
SR53XB
UK
Contact person: Victoria Newton
E-mail: nencicb.procurement@nhs.net
NUTS: UKC23
Internet address(es)
Main address: https://northeastnorthcumbria.nhs.uk/
Address of the buyer profile: https://health-family.force.com/s/Welcome
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://health-family.force.com/s/Welcome
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
NENC107 - Waiting Well Programme
Reference number: NENC107
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS North East and North Cumbria Integrated Care Board is issuing this Prior Information Notice (PIN) as a market engagement exercise Request for Information (RFI) to gather information on the market landscape in regards to the Waiting Well Programme.
This is a market landscape exercise only and is not a guarantee of a future provider selection process and/or contract.
The RFI on-line questionnaire should be submitted by no later than 14th August 2026 by 5pm .
The NENC107 RFI will be conducted via the Atamis portal at: https://atamis-1928.my.site.com/s/Welcome
It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection.
Should you have any queries, or problems registering on the portal, please contact the Atamis helpdesk via:
Support-health@Atamis.co.uk or phone number 0800 0988201
The helpdesk is open Monday - Friday 08.00 am - 06.00 pm
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKC
II.2.4) Description of the procurement
The Waiting Well Programme is a health and wellbeing intervention supported by social prescribing services specifically designed for individuals on elective surgery waiting lists. Delivered as part of the Healthier Lives, Fairer Outcomes Programme, it targets preventable postponements and cancellations identified in the national Postponement and Cancellations in Electice Care (PACE) study.
By optimizing comorbidities and addressing modifiable risk factors, the programme aims to improve surgical readiness, reduce health inequalities, enhance patients experience and boost surgical efficiency.
II.2.14) Additional information
Service Aims
To deliver a person-centered, accessible, and integrated support pathway that:-
• Optimises key comorbid conditions
• Reduces health inequalities
• Enhances surgical readiness and postoperative recovery
• Supports broader benefits such as improved mental wellbeing and work readiness.
II.3) Estimated date of publication of contract notice:
01/04/2027
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
The RFI on-line questionnaire should be submitted by no later than 5pm on 14 August 2026.
The NENC107 RFI will be conducted via the Atamis portal at: https://atamis-1928.my.site.com/s/Welcome
It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection.
Should you have any queries, or problems registering on the portal, please contact the Atamis helpdesk via:
Support-health@Atamis.co.uk or phone number 0800 0988201
The helpdesk is open Monday - Friday 08.00 am - 06.00 pm
VI.5) Date of dispatch of this notice
04/08/2026