II.2.1) Title
0-5 Health Visiting Service (including Experts at Hand Specialist Public Health Nursing Service), 0-5 Digital Health Service, and the 0-19 Single Point of Access
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKH15
UKH16
UKH17
Main site or place of performance:
The services under this contract are to be provided across Norfolk County Council.
However, applicants are to note: On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028.
Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
II.2.4) Description of the procurement
The procurement route adopted is a competitive process with dialogue in accordance with regulation 11 PSR.
The procurement will be conducted in the following stages:
Applicants must complete the Basic Selection Criteria (BSC) - Form A and the Key Criteria (which includes pricing) - Form B and submit them in accordance with the timetable set out in the procurement documents.
Applicants must pass the Basic Selection Criteria (Form A) - before their Key Criteria (Form B) are considered. Applicants who fail Form A will not be considered any further and will be notified at this stage if they are unsuccessful.
Applicants that pass Form A undergo an initial review of their Form B responses and price to inform the dialogue process.
Applicants will then be invited to a Dialogue Session at which the Council will then provide feedback to those Applicants on their initial responses in Form B against the Key Criteria Questions.
It remains the Applicant's responsibility to ensure its application is as complete and detailed as possible at every stage - the Council is not obliged to raise every weakness identified during its review of initial offers or during dialogue.
The Dialogue Sessions will be an opportunity for both parties to discuss and clarify requirements, explore potential solutions, identify risks, and address technical, contractual, operational, and commercial considerations prior to the Invitation to Submit Final Offers.
Following Dialogue, the Council reserves the right to refine the evaluation criteria, and to amend the specification, pricing documents and terms and conditions prior to inviting applicants to submit their Final Offers. Any amendments will be communicated to all Applicants.
At the conclusion of the Dialogue Sessions, the Council will invite applicants to submit their Final Offers. Applicants may refine their key criteria responses before submitting their final offer.
Evaluation of Final Offers and contract award will be based on the information set out within the procurement documents.
The Council reserves the right to make adjustments to the structure of the Competitive Process, provided that any such adjustments do not alter the overall nature of the procurement, and are communicated transparently and applied equally to all applicants.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality & Innovation
/ Weighting: 43%
Quality criterion: Value
/ Weighting: 10%
Quality criterion: Integration, Collaboration and Sustainability
/ Weighting: 32%
Quality criterion: Improving Access and Reducing Inequalities
/ Weighting: 15%
Quality criterion: Social Value
/ Weighting: Pass/Fail
Price
/ Weighting:
Assessed as Value at 10%
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 114
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.1) Title
5-19 Public Health Service and 5-19 Digital Health Service
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKH15
UKH16
UKH17
Main site or place of performance:
The services under this contract are to be provided across Norfolk County Council.
However, applicants are to note: On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028.
Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
II.2.4) Description of the procurement
The procurement route adopted is a competitive process with dialogue in accordance with regulation 11 PSR.
The procurement will be conducted in the following stages:
Applicants must complete the Basic Selection Criteria (BSC) - Form A and the Key Criteria (which includes pricing) - Form B and submit them in accordance with the timetable set out in the procurement documents.
Applicants must pass the Basic Selection Criteria (Form A) - before their Key Criteria (Form B) are considered. Applicants who fail Form A will not be considered any further and will be notified at this stage if they are unsuccessful.
Applicants that pass Form A undergo an initial review of their Form B responses and price to inform the dialogue process.
Applicants will then be invited to a Dialogue Session at which the Council will then provide feedback to those Applicants on their initial responses in Form B against the Key Criteria Questions.
It remains the Applicant's responsibility to ensure its application is as complete and detailed as possible at every stage - the Council is not obliged to raise every weakness identified during its review of initial offers or during dialogue.
The Dialogue Sessions will be an opportunity for both parties to discuss and clarify requirements, explore potential solutions, identify risks, and address technical, contractual, operational, and commercial considerations prior to the Invitation to Submit Final Offers.
Following Dialogue, the Council reserves the right to refine the evaluation criteria, and to amend the specification, pricing documents and terms and conditions prior to inviting applicants to submit their Final Offers. Any amendments will be communicated to all Applicants.
At the conclusion of the Dialogue Sessions, the Council will invite applicants to submit their Final Offers. Applicants may refine their key criteria responses before submitting their final offer.
Evaluation of Final Offers and contract award will be based on the information set out within the procurement documents.
The Council reserves the right to make adjustments to the structure of the Competitive Process, provided that any such adjustments do not alter the overall nature of the procurement, and are communicated transparently and applied equally to all applicants.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality & Innovation
/ Weighting: 43%
Quality criterion: Value
/ Weighting: 10%
Quality criterion: Integration, Collaboration and Sustainability
/ Weighting: 33%
Quality criterion: Improving Access and Reducing Inequalities
/ Weighting: 14%
Quality criterion: Social Value
/ Weighting: Pass/Fail
Price
/ Weighting:
Assessed as Value at 10%
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 114
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No