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Summary

OCID:: ocds-h6vhtk-06d2a9
Published by:: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:: AA0221
Publication date:: 07 August 2026
Deadline date:: -
Notice type:: UK7
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Public Health Wales DESW department has a requirement for a patient reminder text solution utilising SMS to deliver communications to patients regarding upcoming appointments.

Procured via NHS Shared Business Services Patient/Citizen Communication, Engagement and Hybrid Mail Solutions SBS10521 framework agreement

Full notice text

Scope

Procurement reference

PHW-DCO-62712

Procurement description

Public Health Wales DESW department has a requirement for a patient reminder text solution utilising SMS to deliver communications to patients regarding upcoming appointments.

Procured via NHS Shared Business Services Patient/Citizen Communication, Engagement and Hybrid Mail Solutions SBS10521 framework agreement

Contracting authority

Public Health Wales NHS Trust

Identification register:

GB-NHS

Address 1: 2 Capital Quarter Tyndall Street

Town/City: Cardiff

Postcode: CF10 4BZ

Country: United Kingdom

Website: http://nwssp.nhs.wales/ourservices/procurement-services/

NHS Organisation Data Service: RYT

Contact name: Emma Burns

Email: emma.burns@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Supplier

IMImobile Europe Ltd

Identification register:

GB-PPON

Address 1: C/O Cisco, Park House, 16-18 Finsbury Circus,

Town/City: London

Postcode: EC2M 7EB

Country: United Kingdom

Public Procurement Organisation Number: PHMR-6478-DZDJ

Email: cpaas_bid_desk@cisco.com

Type:

Large

Procedure

Procedure type

Below threshold - award under framework

Contract

PHW-DCO-62712 - REMINDER MESSAGING SERVICE: 32128.56

ID: 1

Is the total value above threshold?

Below threshold

Date the contract will be signed (estimated)

21 July 2026, 00:00AM

Contract dates (estimated)

01 August 2026, 00:00AM to 31 July 2027, 23:59PM

Extension end date (if all the extensions are used): 31 July 2028

Can this contract be extended?: Yes

Renewal description:

1 x 12 month extension

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Related notices

Type

framework

ID

ocds-h6vhtk-050972

Related lots

Coding

Commodity categories

ID	Title	Parent category
64000000	Postal and telecommunications services	Other Services

Delivery locations

ID	Description
100	UK - All

Document family

Notice details
JUL640297: PHW-DCO-62712 - REMINDER MESSAGING SERVICE Publication date: 24 July 2026 Deadline date: Notice type: UK6 Version: 1 Authority name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
AUG645361: PHW-DCO-62712 - REMINDER MESSAGING SERVICE Publication date: 07 August 2026 Deadline date: Notice type: UK7 Version: 1 Authority name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

About the buyer

Main contact:: n/a
Admin contact:: n/a
Technical contact:: n/a
Other contact:: n/a

Further information

Date	Details

PHW-DCO-62712 - REMINDER MESSAGING SERVICE

Contents