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UK4

Provision of an Older Persons Housing Related Support Service

  • First published: 07 August 2026
  • Last modified: 07 August 2026
  • Version: 1
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-066e0d
Published by:
Bridgend County Borough Council
Authority ID:
AA0417
Publication date:
07 August 2026
Deadline date:
18 September 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This advert describes the requirements Bridgend County Borough Council (the Council) has for an Older Person’s housing related support service. There will be one contract encompassing the following three elements of Service delivery to deliver one seamless Service:

 Older Person’s Floating Support in the community

 Hospital Discharge Support

 Support to Extra Care Schemes

According to the most recent Census (2021) the population of Wales is estimated to be 3,107,500. When reviewed most recently in mid-2024, this had increased to 3,187,000. This is mainly as a result of positive net international migration, according to Welsh Government research. People aged 65 years or older were estimated to account for just over a fifth of the total population in Wales in mid-2024 (21.7%, or 693,000 people). The number has increased by 13.2% in the last 10 years, since mid-2014. The number of people aged 75 years or older has increased by just under a quarter during the same period (up 23.7%), from around 275,000 people in mid-2014 to around 340,000 people in mid-2024.

There have also been some stark societal shifts over recent years. For example, the estimated number of people living alone and in need of support has been increasing steadily over the last decade. Today, people aged 65 and over make up 47% of single person households and may need additional support with housing related matters.

This tender exercise seeks to appoint a support Provider who will deliver a Service offering housing related support to the growing population of vulnerable older people aged 55+. The Service provider will be flexible in accepting referrals for those 50+ should demand for the Service arise, and capacity allow. The Service will develop innovative responses to meet the increased demand and to support people in a different way. The Service will help Service Users maintain their independence in the community, including in the county borough’s Sheltered Accommodation schemes as well as in the three Extra Care schemes.

Housing related support enables vulnerable people to sustain their tenancy or home and reduces the need for more intensive and costly support at a later stage. It aims to help people maintain their independence and encourages people to settle back into the community. Support will be solution focussed, aimed at resolving issues and preventing crisis.

The Service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”.

Furthermore, it will support the Council in fulfilling its duties under the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and Well-being of Future Generations (Wales) Act 2015.

These Services will also assist the Council in meeting the aims and objectives set out in the Council’s Homelessness Strategy 2022-2026, as well as the imminent 2026 – 2030 strategy and subsequent Action Plan. The current strategy highlights that homelessness is consistently increasing in the borough, including those who are 55+. There is also an acknowledgment that increased accommodation units and models of support are necessary. The current homelessness strategy highlights the importance of offering a range of Services and accommodation options to meet the needs of all applicants.

This contract period will be for 3 years, commencing on 1st January 2027 with the option to extend for up to 24 months.

The financial envelope for the contract will be £500,000 per annum.

Full notice text

Scope

Procurement reference

B708/26

Procurement description

This advert describes the requirements Bridgend County Borough Council (the Council) has for an Older Person’s housing related support service. There will be one contract encompassing the following three elements of Service delivery to deliver one seamless Service:

 Older Person’s Floating Support in the community

 Hospital Discharge Support

 Support to Extra Care Schemes

According to the most recent Census (2021) the population of Wales is estimated to be 3,107,500. When reviewed most recently in mid-2024, this had increased to 3,187,000. This is mainly as a result of positive net international migration, according to Welsh Government research. People aged 65 years or older were estimated to account for just over a fifth of the total population in Wales in mid-2024 (21.7%, or 693,000 people). The number has increased by 13.2% in the last 10 years, since mid-2014. The number of people aged 75 years or older has increased by just under a quarter during the same period (up 23.7%), from around 275,000 people in mid-2014 to around 340,000 people in mid-2024.

There have also been some stark societal shifts over recent years. For example, the estimated number of people living alone and in need of support has been increasing steadily over the last decade. Today, people aged 65 and over make up 47% of single person households and may need additional support with housing related matters.

This tender exercise seeks to appoint a support Provider who will deliver a Service offering housing related support to the growing population of vulnerable older people aged 55+. The Service provider will be flexible in accepting referrals for those 50+ should demand for the Service arise, and capacity allow. The Service will develop innovative responses to meet the increased demand and to support people in a different way. The Service will help Service Users maintain their independence in the community, including in the county borough’s Sheltered Accommodation schemes as well as in the three Extra Care schemes.

Housing related support enables vulnerable people to sustain their tenancy or home and reduces the need for more intensive and costly support at a later stage. It aims to help people maintain their independence and encourages people to settle back into the community. Support will be solution focussed, aimed at resolving issues and preventing crisis.

The Service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”.

Furthermore, it will support the Council in fulfilling its duties under the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and Well-being of Future Generations (Wales) Act 2015.

These Services will also assist the Council in meeting the aims and objectives set out in the Council’s Homelessness Strategy 2022-2026, as well as the imminent 2026 – 2030 strategy and subsequent Action Plan. The current strategy highlights that homelessness is consistently increasing in the borough, including those who are 55+. There is also an acknowledgment that increased accommodation units and models of support are necessary. The current homelessness strategy highlights the importance of offering a range of Services and accommodation options to meet the needs of all applicants.

This contract period will be for 3 years, commencing on 1st January 2027 with the option to extend for up to 24 months.

The financial envelope for the contract will be £500,000 per annum.

Main category

Services

Delivery regions

  • UKL17 - Bridgend and Neath Port Talbot

Total value (estimated, excluding VAT)

2500000.00 GBP to 2500000.00GBP

Contract dates (estimated)

01 January 2027, 00:00AM to 31 December 2029, 23:59PM

Extension end date (if all the extensions are used): 31 December 2031

Contracting authority

Bridgend County Borough Council

Identification register:

  • GB-PPON

Address 1: Bridgend County Borough Council

Town/City: Bridgend

Postcode: CF31 4WB

Country: United Kingdom

Public Procurement Organisation Number: PPQG-8216-YQLW

Contact name: Helen Watkins

Email: helen.watkins@bridgend.gov.uk

Telephone: +44 1656643643

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is this procurement under a special regime?

Light touch

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 85310000 - Social work services

Delivery regions

  • UKL17 - Bridgend and Neath Port Talbot

Lot value (estimated)

2500000.00 GBP Excluding VAT

3000000.00 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 January 2027, 00:00AM

Contract end date (estimated)

31 December 2029, 23:59PM

Extension end date (estimated)

31 December 2031, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Subject to funding, and approval of both parties, the contract has an Option to Extend for a Further Period of Up to 24 Months

Award criteria

Type: cost

Name

Commercial

Description

Weighted 200 Points (20%)

Weighting: 20.00

Weighting type: percentageExact

Type: quality

Name

Quality

Description

Weighted on evaluation as 80% of the overall contract broken down in to :

Method Statement Questions 500 points (50%)

Interview 300 Points (40%)

Weighting: 80.00

Weighting type: percentageExact

Submission

Tender submission deadline

18 September 2026, 12:00PM

Enquiry deadline

11 September 2026, 17:00PM

Date of award of contract

19 October 2026, 23:59PM

Submission address and any special instructions

This tender opportunity is published via etenderwales via the link below.https://etenderwales.ukp.app.jaggaer.com/web/login.shtmlitt_126661 - The Provision of an Older Persons Housing Support Service

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 July 2031, 23:59PM

Languages that may be used for submission

  • English
  • Welsh

Documents

ID

L-2

Document type

Technical specifications

Description

Full detailed specifications, including the complete service specification document, evaluation methodology, and contract terms, are available within the eTenderWales portal under reference itt_126661.

Bidders must register with eTenderWales to access the tender pack. This opportunity is published under the reference below, and all bids must be submitted through the eTenderWales portal via this link:

itt_126661 - The Provision of an Older Persons Housing Support Service

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
85310000 Social work services Social work and related services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot

Document family

Notice details
Publication date:
31 March 2026
Deadline date:
31 May 2026 23:59
Notice type:
UK2
Version:
3
Authority name:
Bridgend County Borough Council
Publication date:
23 March 2026
Deadline date:
31 May 2026 23:59
Notice type:
UK2
Version:
2
Authority name:
Bridgend County Borough Council
Publication date:
18 March 2026
Deadline date:
31 May 2026 23:59
Notice type:
UK2
Version:
1
Authority name:
Bridgend County Borough Council
Publication date:
07 August 2026
Deadline date:
18 September 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Bridgend County Borough Council

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.