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Contract Notice

Digital Mental Health and Emotional Wellbeing Service for Children and Young People

  • First published: 11 August 2026
  • Last modified: 11 August 2026
  • Version: N/A
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Contents

Summary

OCID:
Published by:
NHS Somerset Integrated Care Board
Authority ID:
AA83542
Publication date:
11 August 2026
Deadline date:
09 September 2026
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NHS Somerset Integrated Care board (ICB) is seeking to secure a Prime Provider who has the capability and capacity to deliver a Digital Mental Health and Emotional Wellbeing Service for Children and Young People.

The Service will provide a digitally enabled emotional wellbeing and mental health support offer for children and young people in Somerset. The Service should contribute towards the outcomes outlined within this specification by improving access to timely emotional wellbeing support, supporting early intervention and prevention, reducing inequalities in access and experience, and helping children and young people access the right support at the right time.

The Service should operate as part of Somerset's wider emotional wellbeing and mental health system and complement, rather than duplicate, existing statutory, education, community and voluntary sector provision.

The Service should provide a safe, accessible and inclusive environment in which children and young people can access emotional wellbeing and mental health support, information, advice and guidance appropriate to their needs.

The incumbent provider has stated that TUPE is not likely to apply.

The contract term will be for 5 years with an optional extension of any period up to 2 years.

The Commissioner has a maximum financial envelope available of £750,000 excluding VAT for the 5-year Contract. At the end of the initial contract term the Commissioner will have an extension option for any period up to a further 2 years available (£150,000 per annum) which will be awarded at their discretion, giving a maximum possible contract value of £1,050,000, exclusive of VAT, over 7 years if the full contract term is fulfilled.

A full breakdown of the financial envelope is provided in the Financial Model Template and ITT Bidder Guidance document.

The new service will commence on the 1st April 2027.

NHS Somerset Integrated Care Board (ICB), NHS Bath and North East Somerset, Swindon and Wiltshire (BSW) Integrated Care Board and NHS Dorset Integrated Care Board are currently working together in a formal "clustering" arrangement to prepare for their merger into a single, new organisation (name to be confirmed), effective from 1st April 2027.

This procurement is being carried out by NHS South, Central & West (SCW) on behalf of the commissioners. SCW is currently subject to restructuring, and the management of this procurement may therefore move to a successor at some point during the procurement process.  Bidders will be informed of any such change, and any administrative changes because of it.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

NHS SOMERSET INTEGRATED CARE BOARD

QSL

Wynford House, Lufton Way

Yeovil, Somerset

BA22 8HR

UK

Contact person: Caitlin Dyke

E-mail: caitlin.dyke@nhs.net

NUTS: UKK23

Internet address(es)

Main address: https://health-family.force.com/s/Welcome

Address of the buyer profile: https://nhssomerset.nhs.uk/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://health-family.force.com/s/Welcome


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://health-family.force.com/s/Welcome


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Digital Mental Health and Emotional Wellbeing Service for Children and Young People

Reference number: WA19078 / C458755

II.1.2) Main CPV code

85100000

 

II.1.3) Type of contract

Services

II.1.4) Short description

NHS Somerset Integrated Care board (ICB) is seeking to secure a Prime Provider who has the capability and capacity to deliver a Digital Mental Health and Emotional Wellbeing Service for Children and Young People.

The Service will provide a digitally enabled emotional wellbeing and mental health support offer for children and young people in Somerset. The Service should contribute towards the outcomes outlined within this specification by improving access to timely emotional wellbeing support, supporting early intervention and prevention, reducing inequalities in access and experience, and helping children and young people access the right support at the right time.

The Service should operate as part of Somerset's wider emotional wellbeing and mental health system and complement, rather than duplicate, existing statutory, education, community and voluntary sector provision.

The Service should provide a safe, accessible and inclusive environment in which children and young people can access emotional wellbeing and mental health support, information, advice and guidance appropriate to their needs.

The incumbent provider has stated that TUPE is not likely to apply.

The contract term will be for 5 years with an optional extension of any period up to 2 years.

The Commissioner has a maximum financial envelope available of £750,000 excluding VAT for the 5-year Contract. At the end of the initial contract term the Commissioner will have an extension option for any period up to a further 2 years available (£150,000 per annum) which will be awarded at their discretion, giving a maximum possible contract value of £1,050,000, exclusive of VAT, over 7 years if the full contract term is fulfilled.

A full breakdown of the financial envelope is provided in the Financial Model Template and ITT Bidder Guidance document.

The new service will commence on the 1st April 2027.

NHS Somerset Integrated Care Board (ICB), NHS Bath and North East Somerset, Swindon and Wiltshire (BSW) Integrated Care Board and NHS Dorset Integrated Care Board are currently working together in a formal "clustering" arrangement to prepare for their merger into a single, new organisation (name to be confirmed), effective from 1st April 2027.

This procurement is being carried out by NHS South, Central & West (SCW) on behalf of the commissioners. SCW is currently subject to restructuring, and the management of this procurement may therefore move to a successor at some point during the procurement process.  Bidders will be informed of any such change, and any administrative changes because of it.

II.1.5) Estimated total value

Value excluding VAT: 1 050 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKK23

II.2.4) Description of the procurement

NHS Somerset Integrated Care board (ICB) is seeking to secure a Prime Provider who has the capability and capacity to deliver a Digital Mental Health and Emotional Wellbeing Service for Children and Young People.

The Service will provide a digitally enabled emotional wellbeing and mental health support offer for children and young people in Somerset. The Service should contribute towards the outcomes outlined within this specification by improving access to timely emotional wellbeing support, supporting early intervention and prevention, reducing inequalities in access and experience, and helping children and young people access the right support at the right time.

The Service should operate as part of Somerset's wider emotional wellbeing and mental health system and complement, rather than duplicate, existing statutory, education, community and voluntary sector provision.

The Service should provide a safe, accessible and inclusive environment in which children and young people can access emotional wellbeing and mental health support, information, advice and guidance appropriate to their needs.

In delivering the Service, the Provider should:

• Promote emotional wellbeing, resilience and self-management.

• Provide timely support for children and young people experiencing emerging, low-level and moderate emotional wellbeing and mental health needs.

• Support early intervention and prevention, helping to prevent escalation of need where appropriate.

• Provide access to appropriately trained practitioners and ensure that children and young people can access support in a manner that is safe, confidential and responsive to their needs.

• Support children and young people to build resilience, develop self-management skills and access ongoing sources of support where appropriate.

• Support children and young people who may be awaiting assessment, intervention or support from other services.

• Facilitate access to wider support through appropriate signposting, navigation and referral arrangements.

• Maintain robust safeguarding, risk management and escalation processes.

• Reduce barriers to access and actively seek to improve access, experience and outcomes for underserved populations, including through the provision of reasonable adjustments, compliance with the Accessible Information Standard (AIS) and accessible service design.

• Work collaboratively with education settings, primary care, Mental Health Support Teams (MHSTs), CAMHS, VCFSE organisations and other relevant partners.

• Engage proactively with neighbourhood, community and voluntary sector partners to promote awareness of the Service, improve accessibility and support equitable access amongst underserved populations.

• Collect, analyse and utilise service user feedback to support service improvement and development.

The incumbent provider has stated that TUPE is not likely to apply.

The contract term will be for 5 years with an optional extension of any period up to 2 years.

The Commissioner has a maximum financial envelope available of £750,000 excluding VAT for the 5-year Contract. At the end of the initial contract term the Commissioner will have an extension option for any period up to a further 2 years available (£150,000 per annum) which will be awarded at their discretion, giving a maximum possible contract value of £1,050,000, exclusive of VAT, over 7 years if the full contract term is fulfilled.

A full breakdown of the financial envelope is provided in the Financial Model Template and ITT Bidder Guidance document.

The new service will commence on the 1st April 2027.

NHS Somerset Integrated Care Board (ICB), NHS Bath and North East Somerset, Swindon and Wiltshire (BSW) Integrated Care Board and NHS Dorset Integrated Care Board are currently working together in a formal "clustering" arrangement to prepare for their merger into a single, new organisation (name to be confirmed), effective from 1st April 2027.

This procurement is being carried out by NHS South, Central & West (SCW) on behalf of the commissioners. SCW is currently subject to restructuring, and the management of this procurement may therefore move to a successor at some point during the procurement process.  Bidders will be informed of any such change, and any administrative changes because of it.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 050 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84

This contract is subject to renewal: Yes

Description of renewals:

The authority reserves the right to extend or renew the contract, subject to performance, funding availability, and organisational requirements.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

An optional extension of any period up to 2 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

See procurement documentation for full details.

III.1.2) Economic and financial standing

List and brief description of selection criteria:

See procurement documentation for full details.


III.1.3) Technical and professional ability

List and brief description of selection criteria:

See procurement documentation for full details.


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 09/09/2026

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 09/09/2026

Local time: 13:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.3) Additional information

Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome.

Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page.

If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.

This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.

VI.4) Procedures for review

VI.4.1) Review body

NHS Somerset ICB

Yeovil

UK

VI.5) Date of dispatch of this notice

10/08/2026

Coding

Commodity categories

ID Title Parent category
85100000 Health services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
caitlin.dyke@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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