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Contract Award Notice

IT Service Management (ITSM)

  • First published: 13 August 2026
  • Last modified: 13 August 2026
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-169151
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
13 August 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

IT service Management system

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SUPPLIES

1 Authority Details

1.1

Authority Name and Address


NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw,

Cardiff

CF15 7QZ

UK

jade jones

+44 2921501500

jade.jones9@wales.nhs.uk

http://nwssp.nhs.wales/ourservices/procurement-services/

2 Contract Details

2.1

Title

IT Service Management (ITSM)

2.2

Description of the contract

IT service Management system

2.3

Notice Coding and Classification

48000000 Software package and information systems
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)

2.4

Estimated Total Value

315520.00 GBP

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Halo Service Solutions Ltd

Cartref, Bonar Bridge,

Ardgay

IV243AR

UK




https://usehalo.com

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

N/a

5.2

Date of Contract Award

 13-08-2026

5.3

Number of tenders received

1

5.4

Other Information

(WA Ref:169151)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 13-08-2026

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
jade.jones9@wales.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.