Responsive Repairs Framework

Procurement reference

HEDYNREAC2625

Procurement description

Hedyn are holding a Supplier Engagement Day: Responsive Repairs Framework on Tuesday 22nd September 2026. The event will take place at Christchurch Centre, Newport, NP20 5PP, registration will be 9am.

You can register your attendance with Business Wales by following this link https://wales.business-events.org.uk/en/events/supplier-engagement-day-responsive-repairs-framework/

The Responsive Repairs Framework, which will comprise 12 lots:-

Electrical

General Building

Roofing

Carpentry

Drainage

Pest Control

Clean & Clearance

Heating & Plumbing

Garden & External

Painting & Decorating

Glazing (Windows & Doors)

Temporary Security

The event will provide prospective suppliers with an opportunity to meet both the Procurement and Maintenance teams, gain an overview of the proposed procurement approach, and learn more about the framework requirements. The day will also include supplier networking and market stalls, a Q&A session to gather market feedback, and input from tenants to help suppliers better understand customer expectations and service requirements.

Main category

Services

Delivery regions

• UK - United Kingdom

Total value (estimated)

15000000.00 GBP Excluding VAT

18000000.00 GBP Including VAT

Contract dates (estimated)

01 June 2027, 00:00AM to 01 June 2030, 23:59PM

Extension end date (if all the extensions are used): 01 June 2031

Is a framework being established?

Yes

Tai Hedyn Limited

Is the total value above threshold?

Above threshold

CPV classifications

• 50000000 - Repair and maintenance services
• 45000000 - Construction work
• 90000000 - Sewage, refuse, cleaning and environmental services

Delivery regions

• UK - United Kingdom

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 June 2027, 00:00AM

Contract end date (estimated)

01 June 2030, 23:59PM

Extension end date (estimated)

01 June 2031, 23:59PM

Can the contract be extended?

Yes

Engagement process description

Hedyn are holding a Supplier Engagement Day: Responsive Repairs Framework on Tuesday 22nd September 2026. The event will take place at Christchurch Centre, Newport, NP20 5PP, registration will be 9am.

You can register your attendance with Business Wales by following this link https://wales.business-events.org.uk/en/events/supplier-engagement-day-responsive-repairs-framework/

The pre-market engagement event will provide an overview of the upcoming Responsive Repairs Framework, including the proposed structure of the 12 lots, procurement timetable, and key requirements for potential bidders.

The event will cover:

An introduction to the Procurement and Maintenance teams.

An overview of the Responsive Repairs Framework and procurement process.

Information on the proposed lot structure and scope of services.

Opportunities to engage directly with Hedyn representatives through market stalls and networking sessions.

A Q&A session to seek supplier feedback and gather market insights.

Tenant feedback and perspectives to help suppliers understand customer expectations and service priorities.

Discussion of the framework's objectives, outcomes, and approach to service delivery.

The event is intended to inform the market of the upcoming opportunity, encourage supplier engagement, and gather feedback to help shape a successful procurement exercise.

Due date

22 September 2026, 23:59PM

Has the engagement period already ended?

No

Publication date of tender notice (estimated)

01 November 2026