Total quantity or scope of tender
The consultant will be responsible for the following areas of work.
Inception and Project Planning
The consultant will hold an inception meeting with the Memo team to agree:
● project scope;
● methodology;
● timetable;
● key documents and information required;
● consultation approach;
● reporting points;
● risks and dependencies;
● format of fi nal outputs.
The consultant will then provide a short inception plan confirming the agreed approach.
The consultant will undertake a review of the existing kitchen, catering and hospitality spaces, including:
● current layout and fl ow;
● food preparation areas;
● storage;
● equipment;
● access and circulation;
● utilities and services;
● ventilation;
● environmental health considerations;
● health and safety requirements;
● food safety compliance;
● staff and volunteer use;
● event and venue hire requirements;
● opportunities and constraints;
● relationship with other spaces in the building;
● implications of working within a Grade II* listed heritage building.
The review should identify what currently works, what does not, and what improvements are needed to enable Memo Kitchen & Co to operate effectively.
The consultant will prepare an options appraisal setting out potential approaches to redevelopment. This should include, as a minimum:
● a do-minimum option;
● one or more phased options;
● a preferred option.
Each option should be assessed against:
● capital cost;
● deliverability;
● operational practicality;
● income potential;
● training potential;
● accessibility;
● heritage sensitivity;
● environmental sustainability;
● staffing implications;
● food safety and compliance;
● risk;
● long-term maintenance;
● alignment with the wider Memo: Inherit & Inspire project.
The consultant will develop a proposed training and participation framework for Memo Kitchen & Co.
This should consider:
● entry-level hospitality and catering skills;
● progression routes for volunteers and participants;
● informal and formal learning opportunities;
● potential accreditation routes, where appropriate;
● food hygiene and safety training;
● employability links;
● volunteer roles;
● supported participation for people facing barriers to learning or employment;
● opportunities for young people, older people, disabled people, carers, neurodiverse participants and people from low-income households;
● links to local partners, colleges, community organisations or training providers;
● how food heritage can be embedded into training and engagement.
The consultant will develop a practical operating model for Memo Kitchen & Co.
This should consider:
● how the kitchen and hospitality spaces could be used on a weekly/monthly basis;
● potential catering and hospitality services;
● links to venue hire, events and performances;
● community meals and food-based activity;
● training sessions and volunteer-led activity;
● public-facing service models;
● staffing and supervision requirements;
● role of a future Hospitality Coordinator;
● volunteer requirements;
● pricing and affordability;
● earned-income potential;
● potential sponsorship or partnership opportunities;
● likely running costs;
● risks to commercial viability;
● how the model can support the Memo’s charitable purpose.
The consultant will design and deliver proportionate stakeholder engagement to inform the redevelopment plan. This should include engagement with some or all of the following:
● Memo staff;
● trustees and company directors;
● volunteers;
● Community Committee members;
● existing venue users;
● potential trainees;
● local residents;
● community partners;
● schools, colleges or training providers;
● local food, hospitality or social enterprise partners;
● accessibility or lived-experience groups;
● relevant local authority or regulatory stakeholders, where appropriate.
Consultation should be accessible, inclusive and appropriate to the scale of the commission. The consultant should identify barriers, needs, opportunities and practical design considerations emerging from this engagement.
The income model does not need to be a full business plan, but it should provide sufficient evidence and assumptions to inform the wider project business planning process.
Newbridge Memo is a Grade II* listed building. The consultant will not be expected to act as a conservation architect unless they are appropriately qualifi ed to do so. However, the consultant must understand that any recommendations for kitchen, catering, ventilation, access, equipment, signage or service upgrades may have implications for historic fabric, building use and future permissions.
The consultant should therefore identify:
● potential heritage constraints;
● areas where specialist conservation advice may be required;
● implications for listed building consent or planning permission;
● access improvements;
● inclusive design considerations;
● sensory access considerations;
● circulation and mobility issues;
● signage and wayfi nding considerations;
● practical risks linked to compliance, installation and long-term use.
The consultant should embed environmental sustainability into the redevelopment recommendations.
This should include consideration of:
● energy-efficient catering equipment;
● water use;
● ventilation efficiency;
● food waste reduction;
● sustainable procurement;
● local supply chains;
● seasonal produce;
● packaging and disposables;
● recycling and composting;
● low-waste catering models;
● links to the proposed Memorial Garden and food-growing activity;
● environmental training for participants and volunteers.
The consultant should identify opportunities for Memo Kitchen & Co to support the Memo’s wider environmental aims and reduce long-term operating costs.
The project will take place in Wales and should refl ect the Welsh language and the cultural identity of the local community. The consultant should consider:
● bilingual training materials where appropriate;
● Welsh-language visibility in public-facing materials;
● bilingual signage, menus or interpretation where relevant;
● opportunities to refl ect Welsh food heritage and Valleys culture;
● how Welsh language requirements may affect future delivery, staffing, training or budget planning.
Professional translation will be arranged separately by the Memo where required, but the consultant should identify where bilingual provision may be needed.
The consultant will prepare a practical risk, consents and dependencies log covering issues such as:
● listed building considerations;
● planning or consent requirements;
● environmental health requirements;
● food hygiene compliance;
● accessibility risks;
● staffing and supervision risks;
● cost infl ation;
● capital delivery risks;
● procurement risks;
● training delivery risks;
● income-generation risks;
● dependencies with other project workstreams.
● safeguarding considerations;
|