Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Imperial College Healthcare NHS Trust
St Mary's Hospital, Praed Street
London
W2 1NY
UK
Contact person: North West London Procurement Service
E-mail: clcht.nwlicsps-sourcing-fm@nhs.net
NUTS: UKI33
Internet address(es)
Main address: https://www.imperial.nhs.uk
Address of the buyer profile: https://www.imperial.nhs.uk
I.1) Name and addresses
The Hillingdon Hospital NHS Foundation Trust
Pield Health Road, Uxbridge,
Middlesex
UB8 3NN
UK
E-mail: clcht.nwlicsps-sourcing-fm@nhs.net
NUTS: UKI33
Internet address(es)
Main address: https://thh.nhs.uk/home
Address of the buyer profile: https://thh.nhs.uk/home
I.1) Name and addresses
London North West University Healthcare NHS Trust
Watford Road, Harrow
Middlesex
HA1 3UJ
UK
E-mail: clcht.nwlicsps-sourcing-fm@nhs.net
NUTS: UKI33
Internet address(es)
Main address: https://www.lnwh.nhs.uk/
Address of the buyer profile: https://www.lnwh.nhs.uk/
I.2) Joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries – applicable national procurement law:
PSR23
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Non-Emergency Patient Transport Service
Reference number: C381448
II.1.2) Main CPV code
85143000
II.1.3) Type of contract
Services
II.1.4) Short description
The Provision of: Non-Emergency Patient Transport Service at Imperial College Healthcare NHS Trust with London North West University Healthcare NHS Trust and The Hillingdon Hospitals NHS Foundation Trust.<br/>The tender divided into three lots, Lot 1: CORE , Lot 2: Renal, and Lot 3: Secure.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
113 284 679.00
GBP
II.2) Description
Lot No: LOT 1
II.2.1) Title
Core NEPT
II.2.2) Additional CPV code(s)
85143000
II.2.3) Place of performance
NUTS code:
UKI33
Main site or place of performance:
Imperial College Healthcare NHS Trust
II.2.4) Description of the procurement
The Provision of: Non-Emergency Patient Transport Service at Imperial College Healthcare NHS Trust for Lot 1: Core Services<br/>This notice is an intention to award a contract under the PSR Competitive process.<br/><br/>Estimated Contract Start date: February 2027<br/>Estimated Contract End date: January 2032
II.2.5) Award criteria
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Improving access, reducing health inequalities and facilitating choice
/ Weighting: 12
Quality criterion: Quality and innovation
/ Weighting: 24
Quality criterion: Integration, collaboration and service sustainability
/ Weighting: 14
Cost criterion: Value/ price schedule
/ Weighting: 40
II.2.11) Information about options
Options:
Yes
Description of options:
up to maximum of 2 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: clcht.nwlicsps-sourcing-fm@nhs.net<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful provider below achieved the highest overall combined scored as evaluated in the procurement process.<br/>Lot 1: HATS Group Ltd
Lot No: LOT 2
II.2.1) Title
Renal
II.2.2) Additional CPV code(s)
85143000
II.2.3) Place of performance
NUTS code:
UKI33
Main site or place of performance:
Imperial College Healthcare NHS Trust
II.2.4) Description of the procurement
The Provision of: Non-Emergency Patient Transport Service at Imperial College Healthcare NHS Trust for Lot 2: Renal<br/>This notice is an intention to award a contract under the PSR Competitive process.<br/><br/>Estimated Contract Start date: February 2027<br/>Estimated Contract End date: January 2032
II.2.5) Award criteria
Quality criterion: Quality and innovation
/ Weighting: 24
Quality criterion: Integration, collaboration and service sustainability
/ Weighting: 14
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Improving access, reducing health inequalities and facilitating choice
/ Weighting: 12
Cost criterion: Value/ price schedule
/ Weighting: 40
II.2.11) Information about options
Options:
Yes
Description of options:
up to maximum of 2years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: clcht.nwlicsps-sourcing-fm@nhs.net.<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful provider below achieved the highest overall combined scored as evaluated in the procurement process per lot.<br/>Lot2: Community Ambulance Services
Lot No: LOT 3
II.2.1) Title
Secure
II.2.2) Additional CPV code(s)
85143000
II.2.3) Place of performance
NUTS code:
UKI33
Main site or place of performance:
Imperial College Healthcare NHS Trust
II.2.4) Description of the procurement
The Provision of: Non-Emergency Patient Transport Service for Imperial College Healthcare NHS Trust with London North West University Healthcare NHS Trust and The Hillingdon Hospitals NHS Foundation Trust for Lot 3: Secure <br/>This notice is an intention to award a contract under the PSR Competitive process.<br/><br/>Estimated Contract Start date: February 2027<br/>Estimated Contract End date: January 2032
II.2.5) Award criteria
Quality criterion: Integration, collaboration and service sustainability
/ Weighting: 14
Quality criterion: Quality and innovation
/ Weighting: 24
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Improving access, reducing health inequalities and facilitating choice
/ Weighting: 12
Cost criterion: Value/ price schedule
/ Weighting: 40
II.2.11) Information about options
Options:
Yes
Description of options:
up to maximum of 2 years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: clcht.nwlicsps-sourcing-fm@nhs.net<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/>- Acting Operational Director of Estates & Facilities - London North West University Healthcare NHS Trust <br/>- Deputy Director of Estates and Facilities - The Hillingdon Hospitals NHS Foundation Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful provider below achieved the highest overall combined scored as evaluated in the procurement process per lot.<br/>Lot3: Community Ambulance Services
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-052457
Section V: Award of contract
Lot No: 1
Title: Non-Emergency Patient Transport Service Lot 1: Core Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/08/2026
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HATS Group Limited
03135655
44 Weir Road
London
SW19 8UG
UK
E-mail: procurement@hatsgroup.com
NUTS: UKI4
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 48 363 115.09
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Non-Emergency Patient Transport Service Lot 2: Renal
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/08/2026
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Community Ambulance Service Limited
04961635
44 Broadway, Burrell House, Stratford, London
Stratford
E15 1XH
UK
Telephone: +333 3207205
E-mail: tenders.cas@communityambulance.co.uk.hf
NUTS: UKI41
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 61 019 515.71
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Non-Emergency Patient Transport Service Lot 3: Secure
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/08/2026
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Community Ambulance Service Limited
04961635
44 Broadway, Burrell House, Stratford, London
Stratford
E15 1XH
UK
Telephone: +333 3207205
E-mail: tenders.cas@communityambulance.co.uk.hf
NUTS: UKI41
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 3 902 049.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: clcht.nwlicsps-sourcing-fm@nhs.net.<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/>- Acting Operational Director of Estates & Facilities - London North West University Healthcare NHS Trust<br/>- Deputy Director of Estates and Facilities - The Hillingdon Hospitals NHS Foundation Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful providers below achieved the highest overall combined scored as evaluated in the procurement process per lot.<br/>Lot 1: HATS Group Ltd <br/>Lot 2: Community Ambulance Services<br/>Lot3: Community Ambulance Services
VI.4) Procedures for review
VI.4.1) Review body
NHS England Independent Patient Choice and Procurement Panel
London
London
SE1 8UG
UK
Internet address(es)
URL: https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/
VI.5) Date of dispatch of this notice
17/08/2026