Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Greater Manchester Combined Authority
56 Oxford Street
Manchester
M16EU
UK
Contact person: Alicia Slominska
E-mail: alicia.slominska@greatermanchester-ca.gov.uk
NUTS: UKD33
Internet address(es)
Main address: https://www.greatermanchester-ca.gov.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
GMCA 1989 GM One Network Service Now Renewal and Support Fund Top Up
Reference number: GMCA 1989
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
ServiceNow underpins the GM One Network by providing a single pane of glass Service Management interface to the GM1N partners regardless of the underlying technology.
GMCA contracted with ATOS (formally Engage ESM) to develop the GM1N Portal, provide the appropriate ServiceNow licences and provide a support services to deal with any issues.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
454 815.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
Direct Award using GCA Framework RM6098
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
3+1+1
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Direct Award using a compliant framework
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
Contract No: GMCA 1989
Title: GM One Network Service Now Renewal and Support Fund Top Up
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/06/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Atos IT Services UK Limited
1245534
London
wc1V 6EA
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 454 815.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Civil Court of Justice
London
London
UK
VI.5) Date of dispatch of this notice
19/08/2026