II.2.2) Additional CPV code(s)
50400000
50421000
50433000
50324200
50420000
50800000
50000000
50430000
II.2.3) Place of performance
NUTS code:
UKM82
Main site or place of performance:
University of Strathclyde - Strathclyde Pharma Solution, SIPBS
II.2.4) Description of the procurement
The Contracting Authority requires a supplier that can fulfil the below non-exhaustive list of requirements:
-The Supplier shall deploy suitably qualified engineers on a periodic basis to carry out equipment adjustment and planned preventative maintenance activities.
-Planned servicing and maintenance visits shall be agreed in advance between the Supplier and the Contracting Authority.
- Where the Supplier is unable to attend a scheduled visit, they shall notify the Contracting Authority at the earliest opportunity, and such notification must be acknowledged.
- During scheduled visits, the Supplier shall undertake routine repairs, adjustments, and replacement of consumable parts arising from normal use.
- All works shall be undertaken during standard operating hours: Monday to Friday, 08:00 – 17:00 (SIPBS operating hours).
- The Supplier shall provide telephone support with a targeted response time of four (4) hours to address equipment issues and maintain operational continuity.
- Where issues cannot be resolved remotely, the Supplier shall provide on-site support within a targeted forty-eight (48) hours to minimise downtime.
- Where issues persist beyond these response targets, the Supplier shall provide additional labour resources as required to restore equipment functionality.
- The Contracting Authority is considering a fully inclusive contract model in which all associated costs, including labour, travel, expenses, spare parts, replacement engineer time, and software updates, are included within the Contract.
- The Contract shall include coverage of non-consumable parts at no additional cost.
- The Contract is expected to cover all listed equipment, associated components, and spare parts for a proposed duration of twenty-four (24) months.
- The Supplier shall provide calibration services where applicable and issue calibration certificates upon completion.
- The Supplier shall provide a written service report following each visit within an agreed timeframe.
- The Supplier may be required to work alongside the University’s Insurance Inspector where applicable.
- The Supplier shall be able to provide evidence of training for all staff performing activities upon request.
- The Supplier shall generate a pre-approved protocol for the work prior to commencement of calibration/maintenance activities.
- The Supplier shall hold ISO14001 Environmental standard
- The Supplier must hold ISO45001 for Health & Safety or OHSAS18001.
- The Supplier will hold ISO9001 for Quality.
- The Supplier must maintain a Health & Safety policy.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 40
Price
/ Weighting:
60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.