Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

ACE Contract Cleaning Services

  • First published: 21 August 2026
  • Last modified: 21 August 2026
  • Version: N/A
  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
Published by:
University Of Edinburgh
Authority ID:
AA21242
Publication date:
21 August 2026
Deadline date:
21 September 2026
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house.

There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays.

The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. To support this and attract sufficient competition for all requirements, the University is proposing a lotted framework. Proposed lots are;

Lot 1: Lease End Cleaning (Including Specialist Cleaning) – Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only.

Lot 2: Commercial Cleaning – Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received.

Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1–7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

University Of Edinburgh

Charles Stewart House, 9-16 Chambers Street

Edinburgh

EH1 1HT

UK

Contact person: Steven Glynn

Telephone: +44 1316502759

E-mail: sglynn2@ed.ac.uk

NUTS: UKM75

Internet address(es)

Main address: http://www.ed.ac.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00107

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/5379251201A01F9F262C


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/5379251201A01F9F262C


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ACE Contract Cleaning Services

Reference number: EC1076

II.1.2) Main CPV code

90911000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house.

There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays.

The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas. To support this and attract sufficient competition for all requirements, the University is proposing a lotted framework. Proposed lots are;

Lot 1: Lease End Cleaning (Including Specialist Cleaning) – Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only.

Lot 2: Commercial Cleaning – Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received.

Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1–7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)

II.1.5) Estimated total value

Value excluding VAT: 2 180 085.28  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Lease End Cleaning (Including Specialist Cleaning)

II.2.2) Additional CPV code(s)

90910000

90911100

90911200

II.2.3) Place of performance

NUTS code:

UKM75

II.2.4) Description of the procurement

The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays.

The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas.

Lot 1: Lease End Cleaning (Including Specialist Cleaning) – Covers all planned and reactive lease end cleans and allows for specialist cleaning (Including carpet and Upholstery) Maximum 8 suppliers . Lot 1 will require the cleaning of approximately 5817 rooms from June to September and 4698 in September only. Note, these are indicative figures.

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical / Weighting: 60

Price / Weighting:  40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

There will be two optional 1 year extensions to be taken at the Universities discretion.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

There will be two optional 1 year extensions to be taken at the Universities discretion.

The tender documentation will include an option to modify the contract during its term to add additional, similar cleaning services required by the University (for example, carpet cleaning and upholstery cleaning), where these fall within the scope of the contract. Any such modification would be made in accordance with the contract terms and applicable procurement rules.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Commercial Cleaning

II.2.2) Additional CPV code(s)

90910000

90911100

90911200

II.2.3) Place of performance

NUTS code:

UKM75

II.2.4) Description of the procurement

The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays.

The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas.

Lot 2: Commercial Cleaning – Covers all commercial cleaning. Cleaning on this lot includes hotels and therefore has different requirements to Lots 1 and 3, including the standard. Maximum 3 suppliers. The number of rooms to be cleaned will depend on bookings received.

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical / Weighting: 60

Price / Weighting:  40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

There will be two optional 1 year extensions to be taken at the Universities discretion.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

There will be two optional 1 year extensions to be taken at the Universities discretion.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

DOMUS Cleaning

II.2.2) Additional CPV code(s)

90911100

90911200

90910000

II.2.3) Place of performance

NUTS code:

UKM75

II.2.4) Description of the procurement

The University of Edinburgh’s Accommodation, Catering and Events (ACE) is seeking contractors for cleaning services to a range of student accommodation. This will include full lease end cleans, with the main periods of peak being May through to September and also a flexible resource for weekly cleans, which are unable to be covered in house. There is also a requirement to support commercial cleaning, including hotels and quick turnaround cleans following overnight stays.

The nature of the requirement can lead to extreme periods of peak and a need for flexibility in the pool of resources available across all areas.

Lot 3: DOMUS Cleaning*: This is a separate lot due to the 24-hour turnaround requirement and the need to service multiple properties across the city within the same day. Properties are typically tenement-style flats (1–7 bedrooms) with a kitchen and shared bathroom(s). Access may involve multiple stair flights, with flats located from ground to fourth floor, and parking is often limited.2 suppliers. Lot 3 will require 885 rooms to be cleaned between May and September (based on 65% occupancy level)

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical / Weighting: 60

Price / Weighting:  40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

There will be two optional 1 year extensions to be taken at the Universities discretion.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

There will be two optional 1 year extensions to be taken at the Universities discretion

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection criteria as stated in the procurement documents

III.1.2) Economic and financial standing

Minimum level(s) of standards required:

Minimum level(s) of standards required:

-Public liability insurance with a limit of indemnity of not less than two million pounds sterling (2,000,000 GBP) in relation to any one claim or series of claims;

-Employer's liability insurance with a limit of indemnity of not less than ten million pounds sterling (10,000,000 GBP);

-Product liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000 GBP);

-The supplier is required to provide a minimum of 2 number of years accounts clearly showing a minimum yearly turnover of

140,000 GBP for Lot 1

85,000 GBP for Lot 2 and

85,000 for Lot 3

Where a supplier bids for more than one lot, they must evidence a minimum annual turnover equal to the combined turnover requirement for all lots bid for (e.g., bidding for Lots 2 and 3 requires evidence of at least 170,000 GBP annual turnover).

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As detailed within the SPD and ITT documentation.

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

Envisaged maximum number of participants to the framework agreement: 13

Justification for any framework agreement duration exceeding 4 years: The University of Edinburgh’s large, multi-site estate requires a complex mobilisation, including coordinated site onboarding, access/security arrangements, H&S requirements, and KPI/reporting set-up. A 3+1+1 term provides time to stabilise service delivery and embed improvements, reducing disruption from frequent re-procurement.

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5) Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2025/S 000-071215

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/09/2026

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 12/10/2026

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

Tendering process for renewal of this contract is likely to be approx. 6 to 12 months prior to the expiry of the contract.

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 32605.

For more information see:https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/5379251201A01F9F262C

Community benefits are included in this requirement. For more information see:

https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

A summary of the expected community benefits has been provided as follows:

Community Benefits will apply. Further information will be detailed within our ITT documentation.

(SC Ref:811498

The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 32605. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

A summary of the expected community benefits has been provided as follows:

Community Benefits will apply. Further information will be detailed within our ITT documentation.

(SC Ref:840697)

VI.4) Procedures for review

VI.4.1) Review body

Edinburgh Sheriff Court

27 Chambers Street

Edinburgh

EH1 1LB

UK

E-mail: sglynn2@ed.ac.uk

VI.5) Date of dispatch of this notice

20/08/2026

Coding

Commodity categories

ID Title Parent category
90911100 Accommodation cleaning services Accommodation, building and window cleaning services
90911000 Accommodation, building and window cleaning services Cleaning services
90911200 Building-cleaning services Accommodation, building and window cleaning services
90910000 Cleaning services Cleaning and sanitation services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
sglynn2@ed.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.