Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR12DH
UK
Contact person: Sarah Hardy
Telephone: +44 1603223968
E-mail: sarah.hardy@norfolk.gov.uk
NUTS: UKH15
Internet address(es)
Main address: https://www.norfolk.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Drug and Alcohol Treatment and Recovery Improvement Contract
Reference number: NCCT43201
II.1.2) Main CPV code
85323000
II.1.3) Type of contract
Services
II.1.4) Short description
Norfolk County Council has procured an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families.
The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
70 991 740.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH15
UKH16
UKH17
Main site or place of performance:
Norfolk
II.2.4) Description of the procurement
This is an award notice in accordance with the Health Care Services ( Provider Selection Regime) 2023. There are no specific notices for the Provider Selection Regime and hence the Council are using an award notice for another regime.
Norfolk County Council has procured an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families.
The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
Yes
Description of options:
The contract ends on 31 March 2032 and the Council has the right to extend by 2 years and then a further 2 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The values in this notice are for the whole 10 year term and do not include any annual increases as per the terms and conditions for this contract.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a procurement under the Health Care Services (Provider Selection Regime) Regulations 2023 Direct Award Process C.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/08/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Change Grow Live Services Limited
06228752
1 Jubilee Street
Brighton
BN1 1GE
UK
NUTS: UKJ21
Internet address(es)
URL: https://www.changegrowlive.org/
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 70 991 740.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
A notice of intention to award notice has been published by the Council ref 2025/S 000-073436 No representations were received. This is therefore the final award notice.
A panel from Norfolk County Council was formed to decide whether taking into account the key criteria and applying the basic selection criteria, whether it was content that the existing provider is satisfying the original contract. The panel assessed amongst other matters, KPI performance and financial
performance and concluded that the existing provider is satisfying the original contract to a sufficient standard. Basic selection criteria ( as per Schedule 16 of the Act) was also passed by Change Grow Live. The panel also assessed that the considerable change threshold as defined in the Act had not been met.
Norfolk County Council then assessed whether Change Grow Live will likely satisfy the proposed new contract to a sufficient standard. On reviewing Change, Grow, Lives method statements ( aligned with the key criteria) for the proposed new contract, the panel assessed these as good, meeting the material requirements of the specification, evidencing good practice and being detailed and clear about what would be delivered and how.
The panel were therefore content that the tests for a Direct Award 1C had been met and that a contract should be awarded to Change Grow Live.
The contract is for 10 years.
No conflicts of interest were declared for this procurement.
The decision makers were:- Assistant Director, Public Health Commissioning and the Director of Procurement and Sustainability ( Norfolk County Council).
VI.4) Procedures for review
VI.4.1) Review body
Independent patient choice and procurement panel
London
UK
VI.5) Date of dispatch of this notice
24/08/2026