Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Scottish Water
The Bridge, 6 Buchanan Gate, Stepps
Glasgow
G33 6FB
UK
Contact person: Ruth Campbell
E-mail: ruth.campbell@scottishwater.co.uk
NUTS: UKM
Internet address(es)
Main address: https://www.scottishwater.co.uk/
Address of the buyer profile: https://www.scottishwater.co.uk/
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Meter Data Management System
Reference number: SW25/DIG/1508
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
This procurement is for a Meter Data Management System (MDMS) to support the nationwide rollout of AMI smart metering to ~135,000 business customers by providing the central data management platform for smart meter data. This procurement runs in parallel with a separate procurement for smart water meters, Head-End-Systems (HES) and communication networks. The MDMS must be able to integrate with the smart metering solutions being procured through this parallel framework and provide functionality that reflects the unique market conditions in Scotland. <br/><br/>The MDMS platform is required to: <br/><br/>Manage the potentially diverse smart meter estate; where the MDMS will support in the overall configuration and management of the estate and the information it produces <br/><br/>Aggregate smart meter data and alerting information to enable the management of the metering system and provision of meter data for consumption by external/internal stakeholders. <br/><br/>Meet stringent security and resilience needs. <br/><br/>Support Scottish Water’s demand reduction target of 80MLd. <br/><br/>The scope of this MDMS procurement includes: <br/><br/>Provision of core capabilities: system implementation, maintenance, and support services. The MDMS platform and its associated environments are a central hub for reception and transformation of meter data that is moved to Scottish Water platforms. Scottish Water require 3 environments (for development, testing, and production); however, this may change subject to the level of customisation and configuration of the MDMS. <br/><br/>Data analytics and reporting capabilities. <br/><br/>Integration with the HES and other supporting systems and the management of key data items across the smart metering value chain. <br/><br/>Integration with existing analytics and data fabric capabilities at Scottish Water in a Data Lakehouse architecture with hybrid fabric capacity. <br/><br/>Data sharing capabilities for internal and external stakeholders (e.g. provision of meter read data to retailers). <br/><br/>It is expected that the successful Bidder will provide a cloud-based MDMS solution in alignment with Scottish Water's cloud-first strategy, with appropriate integration capabilities.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
/ Highest offer:
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM
Main site or place of performance:
Scotland Wide
II.2.4) Description of the procurement
This procurement is for a Meter Data Management System (MDMS) to support the nationwide rollout of AMI smart metering to ~135,000 business customers by providing the central data management platform for smart meter data. This procurement runs in parallel with a separate procurement for smart water meters, Head-End-Systems (HES) and communication networks. The MDMS must be able to integrate with the smart metering solutions being procured through this parallel framework and provide functionality that reflects the unique market conditions in Scotland. <br/><br/>The MDMS platform is required to: <br/><br/>Manage the potentially diverse smart meter estate; where the MDMS will support in the overall configuration and management of the estate and the information it produces <br/><br/>Aggregate smart meter data and alerting information to enable the management of the metering system and provision of meter data for consumption by external/internal stakeholders. <br/><br/>Meet stringent security and resilience needs. <br/><br/>Support Scottish Water’s demand reduction target of 80MLd. <br/><br/>The scope of this MDMS procurement includes: <br/><br/>Provision of core capabilities: system implementation, maintenance, and support services. The MDMS platform and its associated environments are a central hub for reception and transformation of meter data that is moved to Scottish Water platforms. Scottish Water require 3 environments (for development, testing, and production); however, this may change subject to the level of customisation and configuration of the MDMS. <br/><br/>Data analytics and reporting capabilities. <br/><br/>Integration with the HES and other supporting systems and the management of key data items across the smart metering value chain. <br/><br/>Integration with existing analytics and data fabric capabilities at Scottish Water in a Data Lakehouse architecture with hybrid fabric capacity. <br/><br/>Data sharing capabilities for internal and external stakeholders (e.g. provision of meter read data to retailers). <br/><br/>It is expected that the successful Bidder will provide a cloud-based MDMS solution in alignment with Scottish Water's cloud-first strategy, with appropriate integration capabilities.
II.2.11) Information about options
Options:
Yes
Description of options:
Option for 4 x 1 year extensions.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with a single operator.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-042021
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/08/2026
V.2.2) Information about tenders
Number of tenders received: 17
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from EU Member States: 3
Number of tenders received from tenderers from non-EU Member States: 14
Number of tenders received by electronic means: 17
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Elster Water Metering T/A Honeywell
08624958
Honeywell House, Skimped Hill Lane, , Berkshire, RG12 1EB,
Bracknell
RG12 1EB,
UK
NUTS: UKM
The contractor is an SME:
No
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Project
VI.4) Procedures for review
VI.4.1) Review body
Glasgow Sheriff Court
1 Carlton Place
Glasgow
G5 9DA
UK
VI.4.2) Body responsible for mediation procedures
Scottish Water
The Bridge, 6 Buchanan Gate, Stepps
Glasgow
G33 6FB
UK
E-mail: help@scottishwater.co.uk
Internet address(es)
URL: https://www.scottishwater.co.uk/
VI.5) Date of dispatch of this notice
24/08/2026