Contract notice
Section I: Contracting
authority
I.1) Name and addresses
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
1 South Gyle Crescent.
Edinburgh
EH12 9EB
UK
Telephone: +44 1312756000
E-mail: stephen.espie@nhs.scot
NUTS: UKM
Internet address(es)
Main address: http://publicservicesdelivery.scot/about/procurement/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Digital Diabetes Prevention and Primary Hypertension Programme
Reference number: NP5104-26
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Scotland intends to establish a national Framework Agreement for the provision of a Digital Diabetes Prevention and Primary Hypertension Programme. The programme will support individuals identified as being at risk of developing Type 2 Diabetes and/or those diagnosed with primary hypertension, through the delivery of evidence-based, digitally enabled lifestyle and behaviour change interventions.
The Authority intends to appoint a single supplier to a national Framework Agreement. The procurement will be conducted using a Restricted Procedure, comprising a Selection Stage and an Invitation to Tender (ITT) stage. Suppliers will be shortlisted following evaluation of their suitability, technical and professional capability, capacity and relevant experience, with a maximum of five suppliers invited to submit a tender.
II.1.5) Estimated total value
Value excluding VAT:
4 800 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85100000
85120000
85141000
85140000
80000000
85312320
98334000
48000000
II.2.3) Place of performance
NUTS code:
UKM
Main site or place of performance:
Locations throughout NHS Scotland
II.2.4) Description of the procurement
NHS Scotland intends to establish a national Framework Agreement for the provision of a Digital Diabetes Prevention and Primary Hypertension Programme.
The Framework will support NHS Scotland's strategic objectives to improve population health outcomes, reduce health inequalities and support the prevention and management of long-term conditions through evidence-based, digitally enabled interventions.
The requirement comprises a single integrated service with two pathways:
- Digital Diabetes Prevention Programme (DDPP) for individuals identified as being at increased risk of developing Type 2 Diabetes; and
- Primary Hypertension Programme (PHP) for individuals diagnosed with primary hypertension, supported through lifestyle and behaviour change interventions designed to improve health outcomes and reduce cardiovascular risk.
The appointed Framework Participant will be required to deliver evidence-based, digitally enabled lifestyle and behaviour change interventions designed to support participants in achieving sustainable improvements in health behaviours and clinical outcomes.
The service will utilise a digital platform/application supported by appropriately trained personnel, including health coaching and clinical governance arrangements, to facilitate participant engagement, self-management, education, monitoring and behaviour change.
The service is expected to support a range of participant needs and will include, as appropriate, digital onboarding, risk assessment, lifestyle intervention, coaching support, educational resources, progress monitoring, outcome reporting and onward referral or escalation processes where clinically indicated.
The Authority seeks a solution that is accessible, inclusive and capable of supporting diverse populations across Scotland, including individuals who may experience barriers to participation arising from geography, deprivation, language, disability or digital exclusion.
The Framework Participant will be expected to work collaboratively with NHS Scotland, NHS Boards, Primary Care and other relevant stakeholders to support the promotion of the programme, participant recruitment and self-registration, service mobilisation, programme delivery, performance monitoring and continuous improvement.
Current funding has been identified to support approximately 15,000 participants through the Diabetes Prevention pathway during the initial three-year term of the Framework Agreement. The Hypertension pathway is anticipated to support approximately 500 participants per annum. These figures are provided for information only and do not constitute a guarantee of volumes.
The Authority reserves the right, subject to future funding availability and service requirements, to increase participant volumes and/or expand the scope of the Framework to include additional prevention cohorts, pathways, clinical indicators or service requirements that are closely aligned to the subject matter of the Framework Agreement.
The Authority intends to appoint a single supplier to a national Framework Agreement.
The procurement will be conducted using a Restricted Procedure. Suppliers will first be assessed at Selection Stage through completion of the Single Procurement Document (SPD) and Pre-Qualification Questionnaire (PQQ), which will assess suitability, technical and professional capability, capacity and relevant experience. A maximum of five suppliers will be shortlisted and invited to participate in the Invitation to Tender stage.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 60
Cost criterion: Commercial
/ Weighting: 40
II.2.6) Estimated value
Value excluding VAT:
4 800 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
List and brief description of selection criteria:
As per SPD/PQQ.
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As per tender documentation.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with a single operator.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-041092
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
24/09/2026
Local time: 15:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
08/10/2026
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The Framework Agreement will be for a 4-year period, however only three (3) years funding is currently secured. The estimated values at Section II.1.5 and Section II.2.6 are an estimate of the total value over the full 4-year period of the Framework Agreement.
During the term of the Framework Agreement. NHS Scotland reserves the right, should funding become available, to increase the volume of Service Users (current estimate of 15,000 over the initial 3-years of the Framework Agreement term) who may access the Programme. For example, additional purchases may be made which exceed the level of funding currently secured and increase overall spend, as a result of clinical and service outcomes and benefits which support wider use.
It is not anticipated that this would alter the overall nature or scope of the contract, only additional volume of Service Users.
The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 31984. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
The Statement of Requirements will detail the Community Benefit background and objectives. The contract will mandate that suppliers respond in its tender outlining current Community Benefits
and proposals if successful and mandating that they support the overall Community Benefit concept and process including a contract and
supplier management process post award.
(SC Ref:840696)
VI.4) Procedures for review
VI.4.1) Review body
Sheriff Court House
27 Chamber Street
Edinburgh
EH1 1LB
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The authority will notify economic operators who submitted a tender or (where no deselection notification has previously been made)
applied to be selected to tender, of its decision to award the framework agreement which notification will contain among other information,
a summary of the reasons why the economic operator was unsuccessful. The notification will incorporate a ‘standstill period’ of a
minimum of 10 clear calendar days (or a minimum of 15 if the communication method used is not electronic) between the date on which
the authority despatches the notice(s) and the date on which the authority proposes to conclude the relevant framework agreement. The
bringing of court proceedings against the authority during the standstill period will automatically continue the prohibition on entering into
the framework agreement until the court proceedings are determined, discontinued or disposed of, or the court, by interim order, brings to
an end the prohibition. The remedies that may be awarded by the courts before the framework agreement has been entered into include the
setting aside of the decision to award the framework agreement to the winning tenderer(s). The bringing of court proceedings against the
authority after the framework agreement has been entered into will not affect the framework agreement unless grounds for the imposition
of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise the remedies that may be
awarded by the courts where the framework agreement has been entered into are limited to the award of damages. Economic operators are
entitled to write to the authority after receipt of the notification should they require further clarification. The authority will respond within
15 days of such a written request, but it should be noted that receipt by the authority of such request during the standstill period may not
prevent the authority from awarding the framework agreement following the expiry of the standstill period. Economic operators should
approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator
that suffers or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts(Scotland) Regulations 2015
or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
VI.4.4) Service from which information about the review procedure may be obtained
Court of Session
Parliament House, Parliament Square
Edinburgh
EH1 1RQ
UK
VI.5) Date of dispatch of this notice
25/08/2026